Wrong Artist / No help from the support!

[Futago]

Hey,

I've tried to submit 3 tickets already, because all our new music is linked to the wrong spotify Artist profile and never got a message back from the support.

It's getting really anoying because we can't promote our new music or any spotify link because the track is not on the right profile.

Can anyone help us?[Moderator Edit]

Here is our artist profile:

https://open.spotify.com/artist/3tc6npk37XMlBm4tOoVQz7

And this is the music that is linked to the wrong profile:

Same Artist, but new Artist page:

https://open.spotify.com/artist/1daH1kf9Fl1HurdBg4G2zp

Again the same problem with a new Artist page:

https://open.spotify.com/artist/6kHfEhdodjmiJdOf3OmT0S

First track on this page called "Day x Night" is also wrong:

https://open.spotify.com/artist/5FycENDuJLPahhGMQIEB0l

Thank you,

Futago

[MattSuda]

Hey @Futago

In the future you should also be able to contact your distributor and they can work out these problems with Spotify.

I suggest you contact support on either Twitter or Facebook so they can help you with the email you sent to artist support

• Tweet or DM @SpotifyCares on Twitter

• Send a message to Spotify Cares on Facebook

You will need to include the email address used to contact the artist team and a link to your artist page in your message to support.