Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Content Questions

Start a topic

Forum Posts

New Feature To Try On Desktop: Quick Search Shortcuts

Hey folks, The Spotify team is always working to make the software as simple as possible for everyone to use, and for those of you who like to save a bit of time by using keyboard shortcuts, there's a very convenient trick that you may not have notic...

dinomight_0-1661880282065.jpeg
  • Spotify Star
  • Spotify Star
  • scrollingcat
  • Visitor
  • 66525 Views
  • 48 replies
  • 108 likes
  • 66525 Views
  • 48 replies
  • 108 likes

Superuser Contribution [Android][Podcasts] Stop using podcast episode artwork as thumbnail in listing

I have started using Spotify as my primary podcast source and one thing that has bothered me is that oftentimes episodes will be listed using their unique episode artwork/photo instead of the podcast artwork. For instance, when browsing my new episod...

  • Casual Listener
  • I have started using Spotify as my primary podcast source and one thing that has bothered me is that oftentimes episodes will be listed using their unique episode artwork/photo instead of the podcast...
  • Caladea
  • Visitor
  • 1813 Views
  • 4 replies
  • 0 likes
  • Android
    Podcasts
  • 1813 Views
  • 4 replies
  • 0 likes

BTS

JIMIN by BTS just released a new song track promise. When is this coming to spotify? His track was streamed in soundcl*ud 15M times in just 3 days. Surely, spotify can easily add this to their song list.

  • Newbie
  • JIMIN by BTS just released a new song track promise. When is this coming to spotify? His track was streamed in soundcl*ud 15M times in just 3 days. Surely, spotify can easily add this to their song l...
  • Jhope
  • Newbie
  • 5172 Views
  • 4 replies
  • 19 likes
  • Bts promise jimin
  • 5172 Views
  • 4 replies
  • 19 likes

Artist canvas

How do I turn off artist canvases without turning on data saver.I hate the way it looks, and I really hate the auto play when I scroll.

  • Casual Listener
  • How do I turn off artist canvases without turning on data saver. I hate the way it looks, and I really hate the auto play when I scroll.
  • FullMetalAnorak
  • Casual Listener
  • 411 Views
  • 2 replies
  • 0 likes
  • 411 Views
  • 2 replies
  • 0 likes

Solved!! Individual song download + Lyric download

Hello, I am coming from Amazon Music background and had a lot of frustration with it so I am trying the premium trial. If I like it I will switch by the end of the trial. I have two issues, however, that are going to impact my decision and would real...

  • Newbie
  • Hello, I am coming from Amazon Music background and had a lot of frustration with it so I am trying the premium trial. If I like it I will switch by the end of the trial. I have two issues, however, ...
  • Taylith
  • Community Legend
  • 7368 Views
  • 1 replies
  • 1 likes
  • 7368 Views
  • 1 replies
  • 1 likes

Heardle Rewind playlist missing songs

My Question or IssueI'm not referring to the most recent Heardle quizzes, as I imagine you'll always be 5-6 days behind, or at the least 1-2 days, due to not wanting to spoil the day's Heardle. (Although you have added a "See Today's Answer" link, so...

  • Visitor
  • My Question or Issue I'm not referring to the most recent Heardle quizzes, as I imagine you'll always be 5-6 days behind, or at the least 1-2 days, due to not wanting to spoil the day's Heardle. (Al...
  • geovanebento
  • Roadie
  • 413 Views
  • 1 replies
  • 0 likes
  • 413 Views
  • 1 replies
  • 0 likes

Spotify Deleting songs

PlanPremiumCountryAustralia My Question or Issue So I make playlists of 4 hours in length and they are put together quite consciously. The trouble I have is that spotify often deletes songs - which is quite frustrating.Songs include:Admas - Groove on...

  • Casual Listener
  • Plan Premium Country Australia   My Question or Issue   So I make playlists of 4 hours in length and they are put together quite consciously. The trouble I have is that spotify often...
  • CheekyP
  • Casual Listener
  • 371 Views
  • 2 replies
  • 0 likes
  • 371 Views
  • 2 replies
  • 0 likes

Uploading unofficial remixes

Hi guys, Im a starting producer and obviously I use samples or vocals from which I dont own the copyrights. Now before yesterday there wasnt a platform to upload these songs I produced to. Now I came across this post from The Fader which says that up...

  • Casual Listener
  • Hi guys,   Im a starting producer and obviously I use samples or vocals from which I dont own the copyrights. Now before yesterday there wasnt a platform to upload these songs I produced to. N...
  • Djfusionlondon
  • Visitor
  • 55128 Views
  • 7 replies
  • 0 likes
  • Remix
    unofficial
  • 55128 Views
  • 7 replies
  • 0 likes

The content is not available

I have been using Spotify Premium for more than 1 year. It was a usual problem I am facing that in my playlist, I see some songs become unavailable days passing by. It's too annoying to see your favourite songs not available all of a sudden. Recently...

  • Newbie
  • I have been using Spotify Premium for more than 1 year. It was a usual problem I am facing that in my playlist, I see some songs become unavailable days passing by. It's too annoying to see your favo...
  • Sebasty
  • Community Legend
  • 1307 Views
  • 1 replies
  • 0 likes
  • 1307 Views
  • 1 replies
  • 0 likes

Please stop shoving Joe Rogan**bleep** at me

Joe Rogan's dangerous, misguided, and (as he admits himself) idiotic podcast is everywhere on Spotify. I don't want to see this ignorant **bleep**'s stupid face constantly. If you're not going to do the right thing and get rid of him from your platfo...

  • Music Fan
  • ...o the right thing and get rid of him from your platform, at least allow us to block him completely.   https://www.techdirt.com/articles/20210721/11035347217/content-moderation-case-study-s...
  • Paulthepainter
  • Casual Listener
  • 526 Views
  • 2 replies
  • 5 likes
  • 526 Views
  • 2 replies
  • 5 likes

Updated Spotify Version

Hi Everybody ! I coouldn't find where to leave a feedback to Spotify managers so I'll do it here and hopefully somebody will be able to reply to me.After the new (8.5.7.601) version everything has changed and I feel lost.It took me a few minutes to f...

  • Newbie
  • Hi Everybody !    I coouldn't find where to leave a feedback to Spotify managers so I'll do it here and hopefully somebody will be able to reply to me. After the new (8.5.7.601) version ...
  • herb4082
  • Visitor
  • 937 Views
  • 2 replies
  • 1 likes
  • 937 Views
  • 2 replies
  • 1 likes

The To Get You Started List

When I made my account I had to choose three artists to get me started but I don’t listen to them and when they just there on my front page and I don’t know how to get rid of them or if I canit’s not a big deal just annoying if anybody knows how to g...

  • Visitor
  • When I made my account I had to choose three artists to get me started but I don’t listen to them and when they just there on my front page and I don’t know how to get rid of them or if I can it’s n...
  • geovanebento
  • Roadie
  • 1769 Views
  • 1 replies
  • 0 likes
  • 1769 Views
  • 1 replies
  • 0 likes

Who change the contenent of the lust "this is..."?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Sebasty
  • Community Legend
  • 282 Views
  • 1 replies
  • 0 likes
  • 282 Views
  • 1 replies
  • 0 likes

Superuser Contribution Redeem Spotify gift card

Why can’t I redeem a Spotify gift card to my subscription plan. It’s $30 and was hoping to deduct payment. PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Que...

  • Visitor
  • Why can’t I redeem a Spotify gift card to my subscription plan. It’s $30 and was hoping to deduct payment.  Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro...
  • Vasil
  • Moderator
  • 628 Views
  • 2 replies
  • 0 likes
  • 628 Views
  • 2 replies
  • 0 likes

Failure to Remove Pornographic Video Podcast Content

Hello, I am a longtime premium user and have enjoyed being a Spotify customer for a while, but I am quite discouraged by the high amount of policy violating (pornographic) content that is available, particularly with the recent focus on Video Podcast...

  • Casual Listener
  • Hello,    I am a longtime premium user and have enjoyed being a Spotify customer for a while, but I am quite discouraged by the high amount of policy violating (pornographic) content...
  • annoyingreally
  • Casual Listener
  • 2568 Views
  • 2 replies
  • 0 likes
  • video
  • 2568 Views
  • 2 replies
  • 0 likes

Superuser Contribution Podcast not available - only for my Profile

PlanPremium FamilyCountryGermanyDeviceAndroid, Desktop-App & WebplayerOperating SystemAndroid, Windows 10 My Question or IssueWhen I'm searching for the Podacst "Quality time mit Riccardo & Anke", without being logged in (e.g. in the WebBrowser - Win...

  • Casual Listener
  • ...esktop-App or in the Webbrowser - so it must be something wrong with my account. All of my family members get this podcast. Maybe there is more content, I can't get, without knowing this? Greez, Armin
  • AlejaR
  • Moderator
  • 937 Views
  • 11 replies
  • 0 likes
  • 937 Views
  • 11 replies
  • 0 likes

Solved!!Superuser Contribution "New releases" section removed from certain genres

PlanPremiumCountryUnited StatesDevicePC/iPhone 12Operating SystemWindows 10/iOS My Question or IssueWhy has the "New releases" section been removed from some genres but not others? When I contacted support, the agent told me that "Testing out feature...

  • Newbie
  • Plan Premium Country United States Device PC/iPhone 12 Operating System Windows 10/iOS   My Question or Issue Why has the "New releases" section been removed from some genres but not o...
  • IrishSponge93
  • Visitor
  • 1314 Views
  • 2 replies
  • 0 likes
  • 1314 Views
  • 2 replies
  • 0 likes

Horriscope today

Plan -Family premiumCountry USA My Question or IssueHi,I am curious where the data on planet locations comes from for the horoscope today podcasts. I have checked with other sources and they seem to be incorrect each time I have checked.For example, ...

  • Casual Listener
  • Plan -Family premium Country USA   My Question or Issue Hi, I am curious where the data on planet locations comes from for the horoscope today podcasts. I have checked with other sourc...
  • LeftyG2023
  • Casual Listener
  • 447 Views
  • 2 replies
  • 0 likes
  • 447 Views
  • 2 replies
  • 0 likes

Superuser Contribution Video content not available for podcasts

Any updates regarding the video content availability for podcasts in different regions? it's still unavailable for Georgian users.

  • Newbie
  • Any updates regarding the video content availability for podcasts in different regions? it's still unavailable for Georgian users.
  • Vasil
  • Moderator
  • 449 Views
  • 1 replies
  • 0 likes
  • 449 Views
  • 1 replies
  • 0 likes

Can I use the same cover art for all of the singles on a record?

I see plenty of artists that are using the same cover art (the album art) for all singles of one record, but when I look at forums online, it says I can't do this. Can someone help??

  • Visitor
  • I see plenty of artists that are using the same cover art (the album art) for all singles of one record, but when I look at forums online, it says I can't do this. Can someone help??
  • BabyEcho0_YT
  • Roadie
  • 1014 Views
  • 1 replies
  • 0 likes
  • 1014 Views
  • 1 replies
  • 0 likes