Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Content Questions

Start a topic

Forum Posts

New Feature To Try On Desktop: Quick Search Shortcuts

Hey folks, The Spotify team is always working to make the software as simple as possible for everyone to use, and for those of you who like to save a bit of time by using keyboard shortcuts, there's a very convenient trick that you may not have notic...

dinomight_0-1661880282065.jpeg
  • Spotify Star
  • Spotify Star
  • scrollingcat
  • Visitor
  • 65687 Views
  • 48 replies
  • 107 likes
  • 65687 Views
  • 48 replies
  • 107 likes

Plays a different song from a different artist than the one I clicked on

PlanFree/PremiumCountryU.S.Device(iPhone XR)Operating System(iOS 16) My Question or Issue when I click on a song to play, a completely different song from a different artist plays.

  • Casual Listener
  • Plan Free/Premium Country U.S. Device (iPhone XR) Operating System (iOS 16)   My Question or Issue when I click on a song to play, a completely different song from a different artist pl...
  • Amayy
  • Spotify Star
  • 448 Views
  • 4 replies
  • 0 likes
  • 448 Views
  • 4 replies
  • 0 likes

Superuser Contribution New releases in metal genre missing

PlanPremiumCountryUKDeviceMultiple My Question or IssueI have seen a number of similar posts about this dating from 2021, but I'm unable to view new releases in the Metal and Rock genre. Looking at other genres (Arabic and Country picked at random) I...

  • Visitor
  • Plan Premium Country UK Device Multiple   My Question or Issue I have seen a number of similar posts about this dating from 2021, but I'm unable to view new releases in the Metal and Roc...
  • Eni
  • Moderator
  • 281 Views
  • 1 replies
  • 0 likes
  • 281 Views
  • 1 replies
  • 0 likes

Superuser Contribution New episodes not showing up in the list of the podcast

The podcast 'Listen to sleep' has 210+ episodes, but if I go to the podcast list, it only goes up to 184. Searching for each individual episode works, but if I then press "See all episodes" it goes back to the limited list.

  • Casual Listener
  • The podcast 'Listen to sleep' has 210+ episodes, but if I go to the podcast list, it only goes up to 184.   Searching for each individual episode works, but if I then press "See all episodes" ...
  • MihailY
  • Moderator
  • 342 Views
  • 2 replies
  • 0 likes
  • 342 Views
  • 2 replies
  • 0 likes

Superuser Contribution hy how can I publish my book here?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Eni
  • Moderator
  • 612 Views
  • 1 replies
  • 0 likes
  • 612 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Create a spotify for artist as a producer

Hello, I am a producer and there are multiple songs on spotify that have my co-production in them. Now, i would like to claim my account as a artist account but i dont have my own songs online. Is it still possible to create an artist account this wa...

  • Newbie
  • Hello,   I am a producer and there are multiple songs on spotify that have my co-production in them. Now, i would like to claim my account as a artist account but i dont have my own songs onli...
  • Alex
  • Spotify Legend
  • 14887 Views
  • 7 replies
  • 1 likes
  • 14887 Views
  • 7 replies
  • 1 likes

Superuser Contribution Ian Hunter - why is All of the Good Ones are Taken (not the ballad) not available on Spotify?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Kiril
  • Moderator
  • 238 Views
  • 1 replies
  • 0 likes
  • 238 Views
  • 1 replies
  • 0 likes

Lyrics problems

Hello guys, I have problems with lyrics content on all my devices (Android and Windows). All lyrics whole music doesn't show correctly

  • Newbie
  • Hello guys, I have problems with lyrics content on all my devices (Android and Windows). All lyrics whole music doesn't show correctly              &n...
  • 218 Views
  • 0 replies
  • 0 likes
  • lyrics
  • 218 Views
  • 0 replies
  • 0 likes

Superuser Contribution Bob Marley & The Wailers' album Kaya Commentary (Spotify Exclusive) has tracks labeled incorrectly

Plan: PremiumCountry: Mozambique DeviceMacbook Pro M1 2021Operating SystemmacOS Monterey My Question or IssueBob Marley & The Wailers' album Kaya Commentary (Spotify Exclusive) has tracks labeled incorrectly. Exodus - Commentary plays audio for Kaya ...

  • Visitor
  • Plan: Premium Country: Mozambique   Device Macbook Pro M1 2021 Operating System macOS Monterey   My Question or Issue Bob Marley & The Wailers' album Kaya Commentary (Spot...
  • Dian
  • Spotify Legend
  • 302 Views
  • 1 replies
  • 0 likes
  • 302 Views
  • 1 replies
  • 0 likes

Superuser Contribution The description format on web view is off

Hi everyone just want to ask why the web version of my show description removes all formatting like line breaking and bullets. Is there anyway to fix this on our end? Thanks!

  • Visitor
  • Hi everyone just want to ask why the web version of my show description removes all formatting like line breaking and bullets. Is there anyway to fix this on our end? Thanks!
  • Dian
  • Spotify Legend
  • 376 Views
  • 1 replies
  • 0 likes
  • 376 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Lockscreen Album Art

PlanPremiumCountryPhilippines DeviceRealMe C25-YOperating SystemAndroid 11 My Question or IssueI used to have full screen album art on my lockscreen but It just stopped showing and I don't know why Is there a way for me to get fullscreen album art on...

  • Casual Listener
  •   Plan Premium Country Philippines  Device RealMe C25-Y Operating System Android 11   My Question or Issue I used to have full screen album art on my lockscreen but It just ...
  • Dian
  • Spotify Legend
  • 523 Views
  • 2 replies
  • 0 likes
  • 523 Views
  • 2 replies
  • 0 likes

less playlist

Hi Need helpAnyone would know?how you stop Spotify proposing unsatisfying playlist and offer more of the new (ISH) albumsThx

  • Visitor
  • Hi Need help Anyone would know? how you stop Spotify proposing unsatisfying playlist and offer more of the new (ISH) albums Thx
  • 302 Views
  • 0 replies
  • 0 likes
  • 302 Views
  • 0 replies
  • 0 likes

Suspicious Playlists

Hi, Three of my songs have recently and repeatedly been added to playlists I never submitted to that clearly demonstrate suspicious behavior. From my research it has been reported by many users that both playlists are fake or fraudulent. The playlist...

  • Casual Listener
  • Hi,   Three of my songs have recently and repeatedly been added to playlists I never submitted to that clearly demonstrate suspicious behavior. From my research it has been reported by many&nb...
  • jakequinceymusic
  • Casual Listener
  • 1073 Views
  • 2 replies
  • 1 likes
  • 1073 Views
  • 2 replies
  • 1 likes

The songs starts of Toad's first album are all wrong on spotify, ¿where can i report that bug?

Well... Just that. All the songs of the first album of Toad start in second 1 o 2. ¿Any idea of how make the Spotify's IT work on it ? It's such an amazing band but so obscure that i'm affraid that all it music will be wrongly recorded forever. https...

  • Casual Listener
  • Well... Just that. All the songs of the first album of Toad start in second 1 o 2. ¿Any idea of how make the Spotify's IT work on it ? It's such an amazing band but so obscure that i'm affraid that a...
  • 361 Views
  • 0 replies
  • 0 likes
  • 361 Views
  • 0 replies
  • 0 likes

Availability of the podcast section

Spotify has been available in Venezuela for some time now. However, the podcast section is not available. This is annoying given the fact that podcasts such as Joe Rogan's have ceased to be public on other platforms to be exclusive to Spotify and now...

  • Visitor
  • ...eased to be public on other platforms to be exclusive to Spotify and now it is impossible to have access to it being from Venezuela.   If you are going to take previously easily accessible content...
  • 213 Views
  • 0 replies
  • 0 likes
  • 213 Views
  • 0 replies
  • 0 likes

Superuser Contribution Playlist help

My playlist have been editted by Spotify. Which means that Spotify changed MY playlist to their playlist. I dont listen to those songs, I want the Old pl back

  • Visitor
  • My playlist have been editted by Spotify. Which means that Spotify changed MY playlist to their playlist. I dont listen to those songs, I want the Old pl back
  • Novy
  • Moderator
  • 307 Views
  • 1 replies
  • 0 likes
  • 307 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Song radio is now just a playlist?

Hey all, first off I love Spotify. Spotify constantly surpasses my expectations For finding new music. There is one question I have, and it's in regards to the song radios. Recently I noticed that when you create a song radio, it creates about a 30 s...

  • Casual Listener
  • Hey all, first off I love Spotify. Spotify constantly surpasses my expectations For finding new music. There is one question I have, and it's in regards to the song radios. Recently I noticed that wh...
  • gpinkham
  • Casual Listener
  • 35340 Views
  • 27 replies
  • 34 likes
  • 35340 Views
  • 27 replies
  • 34 likes

Song title incorrect

PlanPremium IndividualCountryUSADeviceiPhone 8 PlusOperating SystemiOS 16 My Question or IssueThe song "Ye Sleeping Knights of Jesus", by Robyn Hitchcock, is misspelled as "Ye Sleeping Nights of Jesus".

  • Newbie
  • Plan Premium Individual Country USA Device iPhone 8 Plus Operating System iOS 16   My Question or Issue The song "Ye Sleeping Knights of Jesus", by Robyn Hitchcock, is misspelled as "Y...
  • geovanebento
  • Roadie
  • 239 Views
  • 1 replies
  • 0 likes
  • 239 Views
  • 1 replies
  • 0 likes

Sharing not working

PlanPremiumCountryFinlandDeviceSamsung Galaxy A22Operating SystemAndroid My Question or IssueHi! Spotify does not allow me to share any playlists. When I click "share", a circular arrow icon appears as an error symbol and clicking it to download a co...

  • Visitor
  • ...hare", a circular arrow icon appears as an error symbol and clicking it to download a content again does not help. Clicking on any of sharing alternatives (like Instagram, WhatsApp, link and so on) b...
  • geovanebento
  • Roadie
  • 244 Views
  • 1 replies
  • 2 likes
  • 244 Views
  • 1 replies
  • 2 likes

Superuser Contribution Two songs on single treated as one

One of my singles (Kalles Kaviar) consists of three tracks. Somehow Spotify displays the same data for track 1 and 2. According to Spotify, they have always had the exact same number of streams, and if i update the Canvas for one of the song, the Can...

  • Newbie
  • One of my singles (Kalles Kaviar) consists of three tracks. Somehow Spotify displays the same data for track 1 and 2. According to Spotify, they have always had the exact same number of streams, and ...
  • Alex
  • Spotify Legend
  • 365 Views
  • 1 replies
  • 0 likes
  • 365 Views
  • 1 replies
  • 0 likes