Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Content Questions

Start a topic

Forum Posts

New Feature To Try On Desktop: Quick Search Shortcuts

Hey folks, The Spotify team is always working to make the software as simple as possible for everyone to use, and for those of you who like to save a bit of time by using keyboard shortcuts, there's a very convenient trick that you may not have notic...

dinomight_0-1661880282065.jpeg
  • Spotify Star
  • Spotify Star
  • scrollingcat
  • Visitor
  • 66613 Views
  • 48 replies
  • 108 likes
  • 66613 Views
  • 48 replies
  • 108 likes

Superuser Contribution Wrong Lyrics Appear

Hey. I just figured that I'd post this, here, since I don't know where to report the issue on Spotify's website. I was checking on the lyrics, for this song: https://open.spotify.com/track/1upcmjAAFBujZTVMYlGMMu?si=zjiE_n8pSlOCOmzZkbbZOA&utm_source=c...

Screenshot_20211128-193841.png
  • Roadie
  • Hey. I just figured that I'd post this, here, since I don't know where to report the issue on Spotify's website.   I was checking on the lyrics, for this song:   https://open.spotif...
  • OscarDC
  • Moderator
  • 1344 Views
  • 3 replies
  • 2 likes
  • 1344 Views
  • 3 replies
  • 2 likes

Superuser Contribution Editing name of song already uploaded

Hi everyone,I uploaded a song to Spotify a while ago and have just found the need to change the name of the song that is already uploaded- is there any way to do this?Many thanks

  • Newbie
  •   Hi everyone, I uploaded a song to Spotify a while ago and have just found the need to change the name of the song that is already uploaded- is there any way to do this? Many thanks 
  • hannahwelte
  • Casual Listener
  • 21363 Views
  • 10 replies
  • 0 likes
  • 21363 Views
  • 10 replies
  • 0 likes

Local Files Lost After Re-install

I'm a premium member and was having issues with some songs from albums not playing while others were playing just fine, so I uninstalled/re-installed the app on windows 10. It solved the issues of the songs playing but now 30,000+ local files are no ...

  • Casual Listener
  • I'm a premium member and was having issues with some songs from albums not playing while others were playing just fine, so I uninstalled/re-installed the app on windows 10.  It solved the issues...
  • eaypc1
  • Casual Listener
  • 2277 Views
  • 3 replies
  • 2 likes
  • 2277 Views
  • 3 replies
  • 2 likes

Superuser Contribution I need some help

Ok, I posted part of this earlier became that’s all it would let me do but I’m not sure where that went to. So, here’s the message and if anyone could help with this it’d be amazing!!! Ok, I’m so frustrated. I love the newer songs like Country Road(m...

  • Casual Listener
  • Ok, I posted part of this earlier became that’s all it would let me do but I’m not sure where that went to. So, here’s the message and if anyone could help with this it’d be amazing!!!   Ok, I...
  • Katiesmomma48
  • Casual Listener
  • 415 Views
  • 2 replies
  • 0 likes
  • 415 Views
  • 2 replies
  • 0 likes

Why are songs that arent supposed to be on certain Playlist playing?

I have a "liked" Playlist and since this morning everything that I DO NOT LIKE (Justin Beiber, Bruno Mars etc...) is playing on that Playlist that I dedicate to listening to MY friends music. STOP FORCE FEEDING ME MAINSTREAM BULLSHIT AND LET ME LISTE...

  • Visitor
  • I have a "liked" Playlist and since this morning everything that I DO NOT LIKE (Justin Beiber, Bruno Mars etc...) is playing on that Playlist that I dedicate to listening to MY friends music. STOP FO...
  • 223 Views
  • 0 replies
  • 0 likes
  • 223 Views
  • 0 replies
  • 0 likes

Superuser Contribution More control over explicit content/filter: Family Plan

I just bought a family plan in order to have the filter, but I am really disappointed in it. All it does is filter the songs with the "E" tag, which isn't remotely worth the $$. But maybe there are workarounds. I'd like to: 1) Allow specific songs th...

  • Casual Listener
  • I just bought a family plan in order to have the filter, but I am really disappointed in it.  All it does is filter the songs with the "E" tag, which isn't remotely worth the $$.   But ma...
  • worstella
  • Casual Listener
  • 529 Views
  • 3 replies
  • 1 likes
  • 529 Views
  • 3 replies
  • 1 likes

Henry Rollins Band albums are missing in Poland

PlanPremiumCountryPolandDeviceAnyOperating SystemI use latest iOS and macOS My Question or IssueWhile I can see a playlist "This is Rollins Band" only two tracks are avilable - all other and all Henry Rollins albums are grayed out and not available f...

  • Newbie
  • Plan Premium Country Poland Device Any Operating System I use latest iOS and macOS   My Question or Issue While I can see a playlist "This is Rollins Band" only two tracks are avilable...
  • Taylith
  • Community Legend
  • 587 Views
  • 1 replies
  • 1 likes
  • 587 Views
  • 1 replies
  • 1 likes

Wrong Songs description

I don't know if this is an official spotify song list.https://open.spotify.com/artist/4X5Bq7TPpvVITmtndlS6Sl?si=pOjOuqvoR863KBvbIFgePQ But some of the songs are with the wrong name or a completly diferent artist. ( Its suppose to be a Portuguese guy ...

  • Casual Listener
  • I don't know if this is an official spotify song list. https://open.spotify.com/artist/4X5Bq7TPpvVITmtndlS6Sl?si=pOjOuqvoR863KBvbIFgePQ   But some of the songs are with the wrong name or a co...
  • 192 Views
  • 0 replies
  • 0 likes
  • 192 Views
  • 0 replies
  • 0 likes

Superuser Contribution Won't connect to speaker wifi

Hello guys !I'm a spotify user for some time and I've allways been able to connect my account to my samsung wifi speakers. Samsung R3. But now for some reason My app detects the speakers but when I want to connect them to the app it just stays there ...

  • Casual Listener
  • Hello guys ! I'm a spotify user for some time and I've allways been able to connect my account to my samsung wifi speakers. Samsung R3. But now for some reason My app detects the speakers but when I...
  • SimonSaaz
  • Casual Listener
  • 652 Views
  • 4 replies
  • 0 likes
  • 652 Views
  • 4 replies
  • 0 likes

mintues counts

PlanPremiumCountryCanadaDeviceiphone 13Operating System(iOS 10, My Question or Issue If my spotify app is on mute does it still count as mintues listened to on my spotify wrapped?

  • Visitor
  • Plan Premium Country Canada Device iphone 13 Operating System (iOS 10,    My Question or Issue   If my spotify app is on mute does it still count as mintues listened to on m...
  • Burlinge
  • Gig Goer
  • 308 Views
  • 1 replies
  • 0 likes
  • 308 Views
  • 1 replies
  • 0 likes

Solved!! Albums removed

Hello there, I've been checking for a few days for these albums hoping they come back, but I can't find Symphony X's some albums. For example: "The Damnation Game" and "The Divine Wings of Tragedy". This issue occurs more than usual and not just with...

  • Newbie
  • Hello there,   I've been checking for a few days for these albums hoping they come back, but I can't find Symphony X's some albums. For example: "The Damnation Game" and "The Di...
  • SteveMcQueen36
  • Casual Listener
  • 7510 Views
  • 3 replies
  • 1 likes
  • 7510 Views
  • 3 replies
  • 1 likes

Superuser Contribution daily playlists no longer update

PlanPremiumCountry usa DevicePixel 2Operating System Android something or other My Question or IssueWhen I first started using Spotify, even before I started premium, my daily playlists would update everyday. I was introduced to tons of new music and...

  • Newbie
  • Plan Premium Country usa   Device Pixel 2 Operating System  Android something or other   My Question or Issue When I first started using Spotify, even before I started pr...
  • Kiril
  • Moderator
  • 680 Views
  • 1 replies
  • 0 likes
  • 680 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcasts 'Your Mom's House' and '2 Bears 1 Cave' missing

What happened??? Your mom's house podcast is down from Spotify? Also Dr.Drew and 2 bears 1 cave?Mommies didn't follow proto, and you cut them out? That's not nice Spotify, thinking about canceling, there are so many options on the market, that podcas...

  • Casual Listener
  • What happened??? Your mom's house podcast is down from Spotify? Also Dr.Drew and 2 bears 1 cave?Mommies didn't follow proto, and you cut them out? That's not nice Spotify, thinking about canceling,...
  • 1135586042
  • Newbie
  • 43318 Views
  • 21 replies
  • 14 likes
  • 2B1C
    podcast
    YMH
  • 43318 Views
  • 21 replies
  • 14 likes

Lex Norwood album removed

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueLex Norwood's album Behind the Shadows was removed. Why? And will it return?

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Lex Nor...
  • Taylith
  • Community Legend
  • 269 Views
  • 1 replies
  • 1 likes
  • 269 Views
  • 1 replies
  • 1 likes

[Mobile][Playlists] Annoying, Please Fix

Stop randomly switching to “playlist radio based on…”. I’m trying to listen to a playlist I curated because I actually like the songs I chose. I don’t want Spotify to start randomly selecting songs I’ve never heard before when I didn’t even press a b...

  • Visitor
  • Stop randomly switching to “playlist radio based on…”. I’m trying to listen to a playlist I curated because I actually like the songs I chose. I don’t want Spotify to start randomly selecting songs I...
  • Taylith
  • Community Legend
  • 315 Views
  • 1 replies
  • 1 likes
  • Mobile
    Playlists
  • 315 Views
  • 1 replies
  • 1 likes

Superuser Contribution Adding missing albums

Is it possible to add an album to a band's discography that is not currently on Spotify?Country USA Device(Samsung Galaxy-not sure which it's new though)Operating SystemUnsure. My Question or Issue

  • Visitor
  • Is it possible to add an album to a band's discography that is not currently on Spotify? Country USA    Device (Samsung Galaxy-not sure which it's new though) Operating System Unsure....
  • Mario
  • Spotify Legend
  • 616 Views
  • 1 replies
  • 0 likes
  • 616 Views
  • 1 replies
  • 0 likes

How to copy information about a song like its title, artist, or album name?

My Question or IssueHow can I copy information for a song such as its title, artist, or album name? I cannot highlight any of the text on any of the versions I use (Windows 10 desktop app, in-browser version, iPad app, or Android app). The songs I wa...

  • Regular
  • My Question or Issue How can I copy information for a song such as its title, artist, or album name?   I cannot highlight any of the text on any of the versions I use (Windows 10 desktop app,...
  • Taylith
  • Community Legend
  • 1493 Views
  • 1 replies
  • 1 likes
  • metadata
  • 1493 Views
  • 1 replies
  • 1 likes