Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Content Questions

Start a topic

Forum Posts

New Feature To Try On Desktop: Quick Search Shortcuts

Hey folks, The Spotify team is always working to make the software as simple as possible for everyone to use, and for those of you who like to save a bit of time by using keyboard shortcuts, there's a very convenient trick that you may not have notic...

dinomight_0-1661880282065.jpeg
  • Spotify Star
  • Spotify Star
  • scrollingcat
  • Visitor
  • 65119 Views
  • 48 replies
  • 107 likes
  • 65119 Views
  • 48 replies
  • 107 likes

Superuser Contribution Shutting down Line-In

Hello Spotify Line-In users. We’re here to announce that we’ve made the difficult decision to shut down Line-In. We want to personally thank you for all of your help and hard work on this project, as we’ve gained some very valuable insights. Communit...

  • Spotify Legend
  • Hello Spotify Line-In users.   We’re here to announce that we’ve made the difficult decision to shut down Line-In. We want to personally thank you for all of your help and hard work on thi...
  • Matt_M
  • Spotify Legend
  • 25007 Views
  • 53 replies
  • 8 likes
  • 25007 Views
  • 53 replies
  • 8 likes

Superuser Contribution How can I send reviews?

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...

  • Regular
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macb...
  • CarlosE
  • Moderator
  • 1299 Views
  • 1 replies
  • 0 likes
  • 1299 Views
  • 1 replies
  • 0 likes

Censored vs Uncensored

Spotify, There is nothing more frustrating to me than when I search my favorite song of the moment, put it on before I start driving, then once I’m driving realize it’s the edited version. It’s ridiculous to me that there is no clear labeling of edit...

  • Casual Listener
  • Spotify,   There is nothing more frustrating to me than when I search my favorite song of the moment, put it on before I start driving, then once I’m driving realize it’s the edited version. I...
  • 747 Views
  • 0 replies
  • 1 likes
  • App & Features
  • 747 Views
  • 0 replies
  • 1 likes

How Do I Link My Own Album to My "Spotify for Artists" page?

PlanSpotify for ArtistsCountryUSAMy Question or IssueOne of my albums shows on my Spotify for Artists page, but my other music -- although it has its own URL -- doesn't show on my page, even when I toggle "Released" to the earliest date (shows 2015 f...

  • Casual Listener
  • Plan Spotify for Artists Country USA My Question or Issue One of my albums shows on my Spotify for Artists page, but my other music -- although it has its own URL -- doesn't show on my page, eve...
  • Maxim
  • Spotify Star
  • 985 Views
  • 3 replies
  • 0 likes
  • Other
  • 985 Views
  • 3 replies
  • 0 likes

Bring back the song bring on the thunder from cyberhound

Please bring back this song. Hands down one of their best and helped get me pumped up for a workout and prepare for a hard days work.

  • Visitor
  • Please bring back this song. Hands down one of their best and helped get me pumped up for a workout and prepare for a hard days work. 
  • AdamDamon
  • Spotify Star
  • 744 Views
  • 1 replies
  • 1 likes
  • 744 Views
  • 1 replies
  • 1 likes

Stop Promoting Political Propaganda on Home Page

PlanPremiumCountryUSA My Question or IssueYou are in no position to be "educating" anyone - you can barely get music right.. don't even get me started on your UI/software in general. Perhaps your time would be better spent on figuring out how to make...

  • Roadie
  • ...Perhaps your time would be better spent on figuring out how to make a product that isn't hot garbage before you fancy yourselves as "educators".   Political content has no business being p...
  • roman3of23
  • Newbie
  • 942 Views
  • 2 replies
  • 9 likes
  • Politics
    Propaganda
  • 942 Views
  • 2 replies
  • 9 likes

Avoiding distressing songs

I heard someone screaming in distress and suffocating, freaking me out; then I realised it was coming from my speaker, where Spotify was playing. I had tried to get some background music going while I worked, but wow, 5 minutes later and the sound of...

  • Music Fan
  • I heard someone screaming in distress and suffocating, freaking me out; then I realised it was coming from my speaker, where Spotify was playing. I had tried to get some background music going while ...
  • 282 Views
  • 0 replies
  • 2 likes
  • Other
    Web Player
  • 282 Views
  • 0 replies
  • 2 likes

[iOS][Social] How often the spotify blend Renewable?

Hi! I have Spotify blend with friends .. and my "sleep" music also entered the playlist and it's a bit awkward..How long does the playlist change?

  • Newbie
  • Hi! I have Spotify blend with friends .. and my "sleep" music also entered the playlist and it's a bit awkward..How long does the playlist change?
  • 516 Views
  • 0 replies
  • 0 likes
  • iOS
    Social
  • 516 Views
  • 0 replies
  • 0 likes

Solved!! Start of song cut off

Plan PremiumCountry UK DeviceA number of Mac productsOperating SystemCatalina My Question or IssueThe start of the first rack ("The Fuse") on Jackson Browne's album "The Pretender" is cutoff (missing kick drum hit) Compare with the full version: http...

  • Regular
  • Plan Premium Country UK   Device A number of Mac products Operating System Catalina   My Question or Issue The start of the first rack ("The Fuse") on Jackson Browne's album "...
  • AdamDamon
  • Spotify Star
  • 618 Views
  • 1 replies
  • 0 likes
  • 618 Views
  • 1 replies
  • 0 likes

[Desktop] fix the album cover art for Wilco's A Ghost is Born

The album cover art for Wilco's A Ghost Is Born album is corrupt. It displays only the top 20% of the artwork - It has been this way for years now and is wrong. please fix.

  • Casual Listener
  • The album cover art for Wilco's A Ghost Is Born album is corrupt. It displays only the top 20% of the artwork - It has been this way for years now and is wrong. please fix.  
  • 450 Views
  • 0 replies
  • 2 likes
  • Desktop
  • 450 Views
  • 0 replies
  • 2 likes

[Other] All 3 Big Time Rush albums should be on spotify!

Hiii! I think all Big Time Rush songs should be available because the images appear but you can't play the songs.

  • Visitor
  • Hiii! I think all Big Time Rush songs should be available because the images appear but you can't play the songs. 
  • 309 Views
  • 0 replies
  • 1 likes
  • Other
  • 309 Views
  • 0 replies
  • 1 likes

Superuser Contribution Searching for family friendly playlists that are really clean and not explicit

Greetings everyone, I have been trying to locate family friendly playlists of all the EDM, pop and pop remix tracks, and listened to several. Unfortunately many tracks where actually explicit with the worst offensive language including what I would e...

  • Newbie
  • ...bsp; I host a lot of family parties and really need to not offend anyone at these parties with all of that horrible language.   I also do have "Explicit content" toggled in the "off" position but m...
  • Alex
  • Spotify Legend
  • 484 Views
  • 1 replies
  • 0 likes
  • 484 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution jacques Higelin and Armande Altaï : "Informulé".

Hello. I don't know if I'm into the good wall, but I don't find the title "Informulé" from jacques Higelin and armande AltaÏ into Spotify playlists???I've saw jacques Higelin and armande Altaï to sing this song in concert to Grenoble, France, there's...

  • Casual Listener
  • Hello.    I don't know if I'm into the good wall, but I don't find the title "Informulé" from jacques Higelin and armande AltaÏ into Spotify playlists??? I've saw jacques Higelin and arm...
  • mjaMahé
  • Casual Listener
  • 540 Views
  • 2 replies
  • 0 likes
  • Distrokid
  • 540 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Private session influences 'recently played' and maybe recommendations

PlanFreeCountryBelgiumDevice Operating SystemAndroid 11 My Question or IssueWhen I search the internet I found different sources saying opposite things. Older sources say that private session will still influence personal recommendations, but more re...

  • Casual Listener
  • Plan Free Country Belgium Device   Operating System Android 11   My Question or Issue When I search the internet I found different sources saying opposite things. Older sources sa...
  • Joachim123
  • Casual Listener
  • 8174 Views
  • 2 replies
  • 0 likes
  • Android
    private session
    Recently Played
    Recommendations
  • 8174 Views
  • 2 replies
  • 0 likes

Song Artwork - Redemption Song by Bob Marley and the Wailer

I recommend changing the digital artwork attached to Bob Marley’s “Redemption Song.” The spiritual, philosophical importance of this work is not well captured by the image.

  • Visitor
  • I recommend changing the digital artwork attached to Bob Marley’s “Redemption Song.” The spiritual, philosophical importance of this work is not well captured by the image.   
  • 225 Views
  • 0 replies
  • 0 likes
  • 225 Views
  • 0 replies
  • 0 likes

[Android][Other] Annoying repetition of "even to listen" phrase during ads

Current Spotify version 8.6.48.796 DescriptionThere is one specifically annoying ad, where a man says "Even to listen" phrase twice (as if the ad was recorded incorrectly) . STRCan be reproduced by listening to Spotify on non-preniun account. AR: the...

  • Newbie
  • Current Spotify version 8.6.48.796   Description There is one specifically annoying ad, where a man says "Even to listen" phrase twice (as if the ad was recorded incorrectly) .   STR ...
  • 227 Views
  • 0 replies
  • 0 likes
  • Android
    Other
  • 227 Views
  • 0 replies
  • 0 likes

[Android][Podcasts] Reporting Stolen content podcasts

Every time I open up Spotify, at the top of the main screen I see suggested podcasts... All of 'em are stolen content (from youtube, movies, artists that do not have an account or are simply dead).I understand podcasts bring money in some way but thi...

  • Casual Listener
  • Every time I open up Spotify, at the top of the main screen I see suggested podcasts... All of 'em are stolen content (from youtube, movies, artists that do not have an account or are simply dead)....
  • 327 Views
  • 0 replies
  • 0 likes
  • Android
    Podcasts
  • 327 Views
  • 0 replies
  • 0 likes

Superuser Contribution [Other] Explicit Content - Why was "report explicit content" disabled?

Sorry if this has been asked, but I could not find it in the Community page, nor can I find a place to contact Spotify directly. I am continuously finding songs with explicit language (I use the web player mostly), and there used to be an option on t...

  • Visitor
  • ...se the web player mostly), and there used to be an option on the ellipsis to report explicit content.  That option seems to have been removed, and I didn't see any action from it while it was t...
  • Alex
  • Spotify Legend
  • 333 Views
  • 2 replies
  • 0 likes
  • Other
  • 333 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Kazakhstan Playlists!

PlanPremiumCountryRussiaDevice(iPhone 11 Pro Max)Operating System(iOS 15.) My Question Hi, so i was trying to search for playlist like Hot Hits Qazaqstan/Kazakhstan, Q-Pop or Kazakhstan Top 50, but i can’t find none of this, so i have a question, why...

  • Music Fan
  • Plan Premium Country Russia Device (iPhone 11 Pro Max) Operating System (iOS 15.)   My Question  Hi, so i was trying to search for playlist like Hot Hits Qazaqstan/Kazakhstan, Q-P...
  • CarlosE
  • Moderator
  • 730 Views
  • 1 replies
  • 0 likes
  • kazakhstan
    qazaqstan
    qpop
    regional
  • 730 Views
  • 1 replies
  • 0 likes