Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Content Questions

Start a topic

Forum Posts

New Feature To Try On Desktop: Quick Search Shortcuts

Hey folks, The Spotify team is always working to make the software as simple as possible for everyone to use, and for those of you who like to save a bit of time by using keyboard shortcuts, there's a very convenient trick that you may not have notic...

dinomight_0-1661880282065.jpeg
  • Spotify Star
  • Spotify Star
  • scrollingcat
  • Visitor
  • 65090 Views
  • 48 replies
  • 107 likes
  • 65090 Views
  • 48 replies
  • 107 likes

Adverts on Premium version

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI want to remove adverts on Spotify. I have the Premium version and adverts have just started...

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I want ...
  • Billy-J
  • Spotify Star
  • 634 Views
  • 5 replies
  • 1 likes
  • 634 Views
  • 5 replies
  • 1 likes

Superuser Contribution Audiobooks don't belong in radio

PlanPremiumCountryUSADevicePixel 3aOperating SystemAndroid 11 My Question or Issue I'm getting audiobook chapters in my song radio, and it's really killing the mood. Seriously, audiobooks are not music and should not be in radio.

  • Regular
  • Plan Premium Country USA Device Pixel 3a Operating System Android 11   My Question or Issue   I'm getting audiobook chapters in my song radio, and it's really killing the mood. S...
  • Ver
  • Spotify Legend
  • 321 Views
  • 1 replies
  • 1 likes
  • 321 Views
  • 1 replies
  • 1 likes

[Community][Radio] Thrilling Experience: Ancient acoustics for Spotify users

Dear Spotify Community, For a few years in my research as one of topics, I worked on reconstruction of acoustics in the ancient theatres designed for musical performances. I had it in mind that it should have impact on the modern music. The result is...

  • Casual Listener
  • Dear Spotify Community,   For a few years in my research as one of topics, I worked on reconstruction of acoustics in the ancient theatres designed for musical performances. I had it in m...
  • pwoj
  • Casual Listener
  • 535 Views
  • 1 replies
  • 0 likes
  • Radio
  • 535 Views
  • 1 replies
  • 0 likes

Superuser Contribution Suggestions repeat recently played songs

PlanPremiumI will choose to listen to an album. Like Air Mason Creatures. When the album is over spotify will start auto-playing suggested songs. Why would it suggest a song it just played off the album?I.e. Like the followingSelected tracks off albu...

  • Newbie
  • Plan Premium I will choose to listen to an album. Like Air Mason Creatures. When the album is over spotify will start auto-playing suggested songs. Why would it suggest a song it just played off ...
  • Mihail
  • Spotify Legend
  • 418 Views
  • 1 replies
  • 0 likes
  • 418 Views
  • 1 replies
  • 0 likes

Superuser Contribution Removing Michael Jackson Portfolio

Considering the allegations made from the Finding Netherland documentary, that victims should be believed, and the actions being taken from other platforms - I feel there's a moral case for Spotify to remove Michael Jackson's portfolio of music from ...

  • Newbie
  • Considering the allegations made from the Finding Netherland documentary, that victims should be believed, and the actions being taken from other platforms - I feel there's a moral case for Spot...
  • Armand
  • Roadie
  • 12005 Views
  • 49 replies
  • 18 likes
  • 12005 Views
  • 49 replies
  • 18 likes

Offline listening on wearable

Plan Premium Country USA Device Garmin Forerunner 245 Music My Question or Issue I have been using my watches music download feature to listen to music and podcasts on my runs. However, I really like tracking my music listens, and I'm wondering if li...

  • Visitor
  • Plan   Premium   Country   USA   Device   Garmin Forerunner 245 Music   My Question or Issue   I have been using my watches music download feature to ...
  • Billy-J
  • Spotify Star
  • 473 Views
  • 1 replies
  • 0 likes
  • 473 Views
  • 1 replies
  • 0 likes

Blend playlists update

PlanPremiumCountryBelgiumDeviceOnePlus6Operating SystemAndroid 10 My Question or IssueHi,I'm so glad of this new blend feature !! I was waiting for it for so long !!I was just wondering if the playlist is being updated once created and if it is, ever...

  • Regular
  •   Plan Premium Country Belgium Device OnePlus6 Operating System Android 10   My Question or Issue Hi, I'm so glad of this new blend feature !! I was waiting for it for so long...
  • Billy-J
  • Spotify Star
  • 1147 Views
  • 2 replies
  • 0 likes
  • Blend
    blend playlist
  • 1147 Views
  • 2 replies
  • 0 likes

Forced by Anti-Competitive Apple to move to Apple Music

Apple definitely exploits their dominance to kill innovative companies. I was a Spotify premium user for a long time. Then I got an Apple Watch to run with, but needed to download music to listen offline. Not surprisingly, I discovered that Apple doe...

  • Visitor
  • Apple definitely exploits their dominance to kill innovative companies.  I was a Spotify premium user for a long time.  Then I got an Apple Watch to run with, but needed to download music t...
  • MattSuda
  • Spotify Star
  • 430 Views
  • 1 replies
  • 1 likes
  • 430 Views
  • 1 replies
  • 1 likes

Fake Spotify Playlist

Hello, I've been apart of this list called "Lofi trap" by Artister.io and at first I thought the list was real and great because the streams were really good, but then realized they seemed really fake and was contacted by some of the other artists in...

  • Regular
  • Hello, I've been apart of this list called "Lofi trap" by Artister.io and at first I thought the list was real and great because the streams were really good, but then realized they seemed really fak...
  • Billy-J
  • Spotify Star
  • 937 Views
  • 1 replies
  • 0 likes
  • 937 Views
  • 1 replies
  • 0 likes

Superuser Contribution Release Radar repeatedly includes artists I mark as "I don't like"

PlanPremiumCountryUSADeviceN/AOperating SystemWindows 10 / Android 10 My Question or IssueI follow a lot of music. Some artists have names that are ripped off by smaller artists and the artist pages get mixed up. I understand this is an ongoing issue...

  • Roadie
  • Plan Premium Country USA Device N/A Operating System Windows 10 / Android 10   My Question or Issue I follow a lot of music. Some artists have names that are ripped off by smaller arti...
  • CarlosE
  • Moderator
  • 933 Views
  • 7 replies
  • 1 likes
  • Dislike Button
    Duplicate Band Names
    Release Radar
  • 933 Views
  • 7 replies
  • 1 likes

[Community][Discover] Better Representation in Discover Weekly

I'm just your friendly, neighborhood Spotify listener here to share what happened, why I have a concern, and how Spotify can improve. Rock is my personal favorite genre and I wanted to expand my listening horizons! I was looking for better representa...

  • Visitor
  • I'm just your friendly, neighborhood Spotify listener here to share what happened, why I have a concern, and how Spotify can improve. Rock is my personal favorite genre and I wanted to expand my list...
  • 282 Views
  • 0 replies
  • 0 likes
  • 282 Views
  • 0 replies
  • 0 likes

Superuser Contribution Clear recently played history

With the new update is there anyway that we can remove/clear the recently played songs or artist or playlists?

  • Newbie
  • With the new update is there anyway that we can remove/clear the recently played songs or artist or playlists?
  • Alex
  • Spotify Legend
  • 2118 Views
  • 2 replies
  • 5 likes
  • 2118 Views
  • 2 replies
  • 5 likes

Superuser Contribution [Mobile][Browse] Song addition suggestion/request

Please add the song "Magnet" cover by Ono Kesho and Toriumi Kosuke to the song library. I'm new to this "share ideas" thing on Spotify so if there is a better place to ask for songs to be added, please redirect me. Thanks!

  • Visitor
  • Please add the song "Magnet" cover by Ono Kesho and Toriumi Kosuke to the song library. I'm new to this "share ideas" thing on Spotify so if there is a better place to ask for songs to be added, plea...
  • Alex
  • Spotify Legend
  • 422 Views
  • 1 replies
  • 0 likes
  • Browse
    Mobile
  • 422 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why am I getting adds in English in my Brazilian Podcasts?

PlanFree/PremiumCountryCanadaDeviceIPhone 11Operating System(iOS 14.5.1) My Question or IssueI am a Premium subscriber. Why am I getting ads in English in my Brazilian podcasts?

  • Newbie
  • Plan Free/Premium Country Canada Device IPhone 11 Operating System (iOS 14.5.1)   My Question or Issue I am a Premium subscriber. Why am I getting ads in English in my Brazilian podcas...
  • Jeremy
  • Spotify Legend
  • 393 Views
  • 1 replies
  • 0 likes
  • 393 Views
  • 1 replies
  • 0 likes

Superuser Contribution Top Genres Not Updating

My top genre has been pop, hip hop, indie then rock. I thought this was wrong so I just let it be for a month but it is still the exact same. I still listen to kpop the same amount I did before when kpop was my top genre. Even my Daily Mix #1 is a kp...

  • Newbie
  • My top genre has been pop, hip hop, indie then rock. I thought this was wrong so I just let it be for a month but it is still the exact same. I still listen to kpop the same amount I did before when ...
  • Mihail
  • Spotify Legend
  • 1029 Views
  • 1 replies
  • 0 likes
  • top genres
  • 1029 Views
  • 1 replies
  • 0 likes

Superuser Contribution Good morning good afternoon good evening.

free Account, iPad app what is the point of pushing content I am not interested in? I’ve turned off all your pushy **bleep** in the settings. Whats the the point of showing somebody an album or playlist they accessed once for 2 seconds months ago? WH...

  • Roadie
  • free Account, iPad app   what is the point of pushing content I am not interested in? I’ve turned off all your pushy **bleep** in the settings.    Whats the the point of showing s...
  • OldGreyWizard
  • Roadie
  • 1218 Views
  • 2 replies
  • 2 likes
  • 1218 Views
  • 2 replies
  • 2 likes

Russ Freeman (pianist) confused with Russ Freeman from The Rippingtons

Chet Baker albums, such as Chet Baker Sings were recorded with a pianist named Russ Freeman. Though, in Spotify, albums from the 1950s list a different Russ Freeman who was born in 1960.

  • Newbie
  • Chet Baker albums, such as Chet Baker Sings were recorded with a pianist named Russ Freeman. Though, in Spotify, albums from the 1950s list a different Russ Freeman who was born in 1960.
  • Emilia_8
  • Community Legend
  • 347 Views
  • 1 replies
  • 0 likes
  • 347 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution songs rating

PlanpremiumCountryRussiaDevicePCOSWindows 10 IssueI have been using Spotify for several years and about 3-6 mounth ago I installed app for windows. In windows app i found that popular songs had something like rating. It was 5 rectangles and some of t...

  • Visitor
  •   Plan premium Country Russia Device PC OS Windows 10   Issue I have been using Spotify for several years and about 3-6 mounth ago I installed app for windows. In windows app i f...
  • user-removed
  • Not applicable
  • 567 Views
  • 2 replies
  • 0 likes
  • 567 Views
  • 2 replies
  • 0 likes

Superuser Contribution Songs under greeting never change

PlanPremiumCountrySloveniaDevicePCOperating SystemWindows 10 My Question or IssueHello! Every time I go to the Home Screen, under the greeting, two same playlist and two same songs are featured and they never change. Is there any way I can fix this o...

  • Visitor
  • Plan Premium Country Slovenia Device PC Operating System Windows 10   My Question or Issue Hello! Every time I go to the Home Screen, under the greeting, two same playlist and two same...
  • Alex
  • Spotify Legend
  • 364 Views
  • 1 replies
  • 0 likes
  • 364 Views
  • 1 replies
  • 0 likes