Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Content Questions

Start a topic

Forum Posts

New Feature To Try On Desktop: Quick Search Shortcuts

Hey folks, The Spotify team is always working to make the software as simple as possible for everyone to use, and for those of you who like to save a bit of time by using keyboard shortcuts, there's a very convenient trick that you may not have notic...

dinomight_0-1661880282065.jpeg
  • Spotify Star
  • Spotify Star
  • scrollingcat
  • Visitor
  • 65296 Views
  • 48 replies
  • 107 likes
  • 65296 Views
  • 48 replies
  • 107 likes

Superuser Contribution Too many foreign languages songs in Discover Weekly

Hello from Italy. My Discover Weekly contains too many songs in foreign languages, such as French, Norwegian and others. Since I don't understand these languages and I don't like listening to these songs, is it possible to have only songs in English ...

  • Visitor
  • Hello from Italy.   My Discover Weekly contains too many songs in foreign languages, such as French, Norwegian and others. Since I don't understand these languages and I don't like listening t...
  • Novy
  • Moderator
  • 661 Views
  • 1 replies
  • 0 likes
  • 661 Views
  • 1 replies
  • 0 likes

Superuser Contribution NEW LAYOUT DESIGN/FUNCTION - What on Earth Were You Thinking??

Plan: PremiumCountry: UKDevice: Mac Pro / IOS 10 My Question or Issue:This new layout design is a functional disaster and I don't see myself using spotify to manage playlists on my mac if it stays like this.Why have Spotify removed the separate artis...

  • Casual Listener
  • Plan: Premium Country: UK Device: Mac Pro / IOS 10   My Question or Issue: This new layout design is a functional disaster and I don't see myself using spotify to manage playlists on...
  • Jeremy
  • Spotify Legend
  • 437 Views
  • 2 replies
  • 5 likes
  • 437 Views
  • 2 replies
  • 5 likes

[Web Player] Dakota Access Pipeline Ads

Spotify, please stand for something and stop sharing propaganda petroleum ads from powerful industries that are desperately hanging on to the status quo while standing in the way of climate reform and shifting how we live, build, and work in society.

  • Visitor
  • Spotify, please stand for something and stop sharing propaganda petroleum ads from powerful industries that are desperately hanging on to the status quo while standing in the way of climate reform an...
  • OneByBoo
  • Roadie
  • 344 Views
  • 1 replies
  • 0 likes
  • Web Player
  • 344 Views
  • 1 replies
  • 0 likes

Opinion and suggestion for my playlist

Hi I'm Boris and I've been adding music to my playlist for a while. I was wondering if anyone had any suggestions for my playlist and maybe good songs I could add. https://open.spotify.com/playlist/6ZWidKhAbWlHJ6g5lpyVaT?si=Qo7JZX0kSVq8rP0V76CsdQ&utm...

  • Regular
  • Hi I'm Boris and I've been adding music to my playlist for a while. I was wondering if anyone had any suggestions for my playlist and maybe good songs I could add.    https://open.spotify...
  • WINOLA539_SKZ
  • Music Fan
  • 451 Views
  • 1 replies
  • 1 likes
  • opinion
    Tech House
    Tecno
  • 451 Views
  • 1 replies
  • 1 likes

Solved!! Removing an account from Duo

PlanDuoCountryAustraliaDeviceiPhone 11Operating SystemWindows 10My Question or IssueIf I remove an account from my DUO will that account lose their info (Playlists, likes etc.?)

  • Visitor
  • Plan Duo Country Australia Device iPhone 11 Operating System Windows 10 My Question or Issue If I remove an account from my DUO will that account lose their info (Playlists, likes etc.?)
  • Billy-J
  • Spotify Star
  • 7175 Views
  • 1 replies
  • 0 likes
  • 7175 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Desktop App messes up my playlists!!!

PlanFree/PremiumCountryUruguay DeviceDesktopOperating SystemWindows My Question or IssueMy Spotify playlists randomly change the order of songs, I'm tired of rearranging them, all since I got the new desktop version, which I hate, please fix it, or b...

  • Regular
  • Plan Free/Premium Country Uruguay   Device Desktop Operating System Windows   My Question or Issue My Spotify playlists randomly change the order of songs, I'm tired of rearrangi...
  • Eni
  • Moderator
  • 381 Views
  • 3 replies
  • 0 likes
  • 381 Views
  • 3 replies
  • 0 likes

Some bands/albums filed incorrectly due to names matching for multiple artists

I noticed some of the bands I listen to are merged with some other bands that are very much not the same band, or their discography is split into another musician thats not them. First one is Pure.Pure is a Canadian alternative rock band, active betw...

  • Visitor
  • I noticed some of the bands I listen to are merged with some other bands that are very much not the same band, or their discography is split into another musician thats not them.   First one i...
  • AdamDamon
  • Spotify Star
  • 287 Views
  • 1 replies
  • 0 likes
  • 287 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android UI update

PlanPremiumCountryUnited KingdomDeviceSamsung Galaxy S10Operating SystemAndroid 11 My Question or IssueWhile the 2021 Android update works well for music, it makes it so much more complicated for podcasts. I like that:- by default, music is shown in ...

  • Newbie
  • Plan Premium Country United Kingdom Device Samsung Galaxy S10 Operating System Android 11   My Question or Issue While the 2021 Android update works well for music, it makes it so much...
  • Ver
  • Spotify Legend
  • 578 Views
  • 1 replies
  • 0 likes
  • Android ui
    Podcasts
  • 578 Views
  • 1 replies
  • 0 likes

Block Followers

Dear Spotify-Team, Please fix your issues, it's unbelievable that after the issue "Block Followers" got more than 12.000 votes in 2013 and you haven't been fixing that issue yet - it's 2021. Please listen to your user and second of all it's even a re...

  • Visitor
  • Dear Spotify-Team,   Please fix your issues, it's unbelievable that after the issue "Block Followers" got more than 12.000 votes in 2013 and you haven't been fixing that issue yet - it's 2021....
  • Ramu123
  • Newbie
  • 397 Views
  • 2 replies
  • 6 likes
  • 397 Views
  • 2 replies
  • 6 likes

Superuser Contribution Spotify on PC fades down to nothing when no other sound is playing

PlanPremiumCountrySwedenDevicePCOperating SystemWindows 10 Starting yesterday the spotify client has started behaving problematically when theres no other sound playing on my PC, the volume slider in spotify still shows the regular volume and it keep...

  • Casual Listener
  • Plan Premium Country Sweden Device PC Operating System Windows 10   Starting yesterday the spotify client has started behaving problematically when theres no other sound playing on my P...
  • Mario
  • Spotify Legend
  • 296 Views
  • 1 replies
  • 0 likes
  • 296 Views
  • 1 replies
  • 0 likes

Superuser Contribution Option to choose Regional languages

Plan : Premium Country : Sweden Device : iPhone 12 Pro Max My Question or IssueI live in Sweden but I am from South India. I have raised same issue with Spotify few years back ( When It was possible to mail to Spotify). As there are many Languages in...

  • Newbie
  •   Plan : Premium   Country : Sweden   Device : iPhone 12 Pro Max    My Question or Issue I live in Sweden but I am from South India.  I have raised same issue wi...
  • Mario
  • Spotify Legend
  • 927 Views
  • 1 replies
  • 1 likes
  • 927 Views
  • 1 replies
  • 1 likes

Superuser Contribution Queue problems

Recently the queue started behaving very strangely. This affects my Desktop App and my Android App It seems that every "queuing" action automatically clears the existing queue. SO, I can queue an entire Album, and have all the songs in the queue. But...

  • Regular
  • Recently the queue started behaving very strangely. This affects my Desktop App and my Android App   It seems that every "queuing" action automatically clears the existing queue. SO, I can que...
  • Ver
  • Spotify Legend
  • 440 Views
  • 1 replies
  • 0 likes
  • queue
  • 440 Views
  • 1 replies
  • 0 likes

Ability to sort by artist within a playlist is gone with new update. Why?

PlanPremiumCountryUSDeviceiMacOperating SystemHigh Sierra My Question or IssueI can no longer sort by artist within a playlist. Please explain the thinking behind this decision or better yet...make it part of the function please. I'm extremely disapp...

  • Visitor
  • Plan Premium Country US Device iMac Operating System High Sierra   My Question or Issue I can no longer sort by artist within a playlist. Please explain the thinking behind this decisi...
  • janellemac
  • Casual Listener
  • 360 Views
  • 2 replies
  • 3 likes
  • 360 Views
  • 2 replies
  • 3 likes

Wechsel von Premium Family zu Premium Duo

Da es Premium Duo noch nicht so lange gibt, hatte ich mir bisher mit meinem Partner das Family Abo geteilt. Da wir aber nur zu zweit sind, würde ich gerne zu dem Duo Abo wechseln.Wie gehe ich am besten vor, ohne dass all unsere gespeicherte Musik etc...

  • Visitor
  • Da es Premium Duo noch nicht so lange gibt, hatte ich mir bisher mit meinem Partner das Family Abo geteilt. Da wir aber nur zu zweit sind, würde ich gerne zu dem Duo Abo wechseln. Wie gehe ich am be...
  • AdamDamon
  • Spotify Star
  • 3551 Views
  • 1 replies
  • 1 likes
  • 3551 Views
  • 1 replies
  • 1 likes

Superuser Contribution Song Request

I don’t really know if i’m in the right place but, can you guys please add the song Room of Angel by Akira Yamaoka??

  • Regular
  • I don’t really know if i’m in the right place but, can you guys please add the song Room of Angel by Akira Yamaoka??😩🙏🏻
  • Ver
  • Spotify Legend
  • 1084 Views
  • 5 replies
  • 1 likes
  • Silent Hill
    Song request
  • 1084 Views
  • 5 replies
  • 1 likes

Problem with the featured artist

Hi,my friend recently released an album (I can provide a UPC if needed, here is a link to the release: https://open.spotify.com/album/0ScWrmGpcVGZfKMCLY8zzz?si=_PIpz9HhRkSQb3NyZZV2lA) and there seems to be an issue that our distributor (RouteNote) ca...

  • Visitor
  • Hi, my friend recently released an album (I can provide a UPC if needed, here is a link to the release: https://open.spotify.com/album/0ScWrmGpcVGZfKMCLY8zzz?si=_PIpz9HhRkSQb3NyZZV2lA) and ther...
  • Billy-J
  • Spotify Star
  • 365 Views
  • 1 replies
  • 0 likes
  • Kardi D
    problem
    RouteNote
    with
  • 365 Views
  • 1 replies
  • 0 likes

artist not available in ky country

hi, very limited amount of songs from the artist Big Time Tush are available for us to listen on Spotify here in Turkey.. I have tried reaching out to the artist and the music label but none of these things helped me with my problem. what would you s...

  • Regular
  • hi, very limited amount of songs from the artist Big Time Tush are available for us to listen on Spotify here in Turkey.. I have tried reaching out to the artist and the music label but none of these...
  • Billy-J
  • Spotify Star
  • 300 Views
  • 1 replies
  • 0 likes
  • 300 Views
  • 1 replies
  • 0 likes

artist name corrections

as I've seen quite a few people gripe over, why is there no way for users to suggest edits to content details? I've multiple times come across albums logged under incorrect artists due to misspellings or quirks in the naming conventions. My most rece...

  • Casual Listener
  • as I've seen quite a few people gripe over, why is there no way for users to suggest edits to content details? I've multiple times come across albums logged under incorrect artists due to m...
  • AdamDamon
  • Spotify Star
  • 424 Views
  • 1 replies
  • 0 likes
  • artists
    Corrections
  • 424 Views
  • 1 replies
  • 0 likes

Obama

PLEASE tell me there is a way I can change my settings to NOT have to see Barack Obama and Bruce Springsteen when I open Spotify. Good thing I didn't have much breakfast this morning, but what I had came back up when I saw that...COME ON SPOTIFY...Ba...

  • Casual Listener
  • PLEASE tell me there is a way I can change my settings to NOT have to see Barack Obama and Bruce Springsteen when I open Spotify.   Good thing I didn't have much breakfast this morning, but wh...
  • angus9804
  • Newbie
  • 793 Views
  • 6 replies
  • 4 likes
  • 793 Views
  • 6 replies
  • 4 likes

Shonen Knife Majority 80s and 90s Material

Let’s Knife and many of Shonen Knife’s other heyday highlights are missing and would love to see them get their well deserved just dues. Thanks!

  • Regular
  • Let’s Knife and many of Shonen Knife’s other heyday highlights are missing and would love to see them get their well deserved  just dues. Thanks!
  • OneByBoo
  • Roadie
  • 554 Views
  • 1 replies
  • 0 likes
  • Alternative
    Asian
    concert
    J-pop
    Pop
    rock
  • 554 Views
  • 1 replies
  • 0 likes