Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Content Questions

Start a topic

Forum Posts

New Feature To Try On Desktop: Quick Search Shortcuts

Hey folks, The Spotify team is always working to make the software as simple as possible for everyone to use, and for those of you who like to save a bit of time by using keyboard shortcuts, there's a very convenient trick that you may not have notic...

dinomight_0-1661880282065.jpeg
  • Spotify Star
  • Spotify Star
  • scrollingcat
  • Visitor
  • 65500 Views
  • 48 replies
  • 107 likes
  • 65500 Views
  • 48 replies
  • 107 likes

Superuser Contribution Song goes silent in the middle, but returns for the ending

Probably the only person on the planet who would post about this song, but Brighter Days by the Vogues goes silent at :58, then comes back on 1:56. Wondering if this is something that could be easily fixed just by Spotify knowing there's an issue? Ha...

  • Casual Listener
  • Probably the only person on the planet who would post about this song, but Brighter Days by the Vogues goes silent at :58, then comes back on 1:56. Wondering if this is something that could be e...
  • Ivan
  • Spotify Legend
  • 363 Views
  • 3 replies
  • 0 likes
  • 363 Views
  • 3 replies
  • 0 likes

Not Updating to the New UI

PlanPremiumCountryIndonesiaDeviceDesktop PCOperating SystemWindows 10 My Question or Issuewhy im still using old UI. However my friend already update to the new UI

  • Newbie
  •   Plan Premium Country Indonesia Device Desktop PC Operating System Windows 10   My Question or Issue why im still using old UI. However my friend already update to the new UI
  • Billy-J
  • Spotify Star
  • 442 Views
  • 1 replies
  • 0 likes
  • 442 Views
  • 1 replies
  • 0 likes

Block Users Feature (I know.....again)

Hello Spotify community, It has come to my attention that this topic has been brought up several times before but Spotify has never added this feature. They have said it is a "good idea" but still several years later there has been no implementation....

  • Casual Listener
  • Hello Spotify community,   It has come to my attention that this topic has been brought up several times before but Spotify has never added this feature. They have said it is a "good idea" but...
  • Billy-J
  • Spotify Star
  • 370 Views
  • 1 replies
  • 1 likes
  • 370 Views
  • 1 replies
  • 1 likes

Adds based on music you like

Plan: FreeCountry: BoliviaDevice: Samsung Galaxy A30, MAC mini, HP EnvyOperating System: iOS 11,2, Android 10, Windows 10My Question or IssueFor me and I believe most of Free Plan users, it's a vulgarity have adds of music we don't listen, from gende...

  • Newbie
  • Plan: Free Country: Bolivia Device: Samsung Galaxy A30, MAC mini, HP Envy Operating System: iOS 11,2, Android 10, Windows 10 My Question or Issue For me and I believe most of Free Plan...
  • Brunelicia
  • Community Legend
  • 289 Views
  • 1 replies
  • 0 likes
  • 289 Views
  • 1 replies
  • 0 likes

Superuser Contribution Artist Information

PlanPremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have information about an artist that has music posted on Spotify. The artist is my father, whic...

  • Visitor
  • Plan Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have infor...
  • CarlosE
  • Moderator
  • 341 Views
  • 3 replies
  • 0 likes
  • 341 Views
  • 3 replies
  • 0 likes

Superuser Contribution Top Tracks of 2020 USA stats

PlanPremiumCountryUSADevice Operating System My Question or IssueHow are the songs on the "Top Tracks of 2020 USA" playlist organized? Are they presented in the playlist in order from #1 most streamed to #50 most streamed? Also what is the date range...

  • Visitor
  • Plan Premium Country USA Device   Operating System     My Question or Issue How are the songs on the "Top Tracks of 2020 USA" playlist organized? Are they presented in the pl...
  • Ver
  • Spotify Legend
  • 362 Views
  • 2 replies
  • 0 likes
  • 362 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Possibility to sort the playlist in your own way.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I want to be able to sort your playlist however i like, not from artist/album/user/when it w...

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   ...
  • Novy
  • Moderator
  • 306 Views
  • 1 replies
  • 0 likes
  • 306 Views
  • 1 replies
  • 0 likes

Jesse Ed Davis' music is under the artist page of Jesse Davis

these are two different people, the albums "ululu" and "Jesse davis!" should be under the artist page of Jesse Ed Davishttps://open.spotify.com/artist/4C9XpuR6wL4nAPiSD9nih1?si=BCFZ04TOQvSSu44r0mYg7w

  • Casual Listener
  • these are two different people, the albums "ululu" and "Jesse davis!" should be under the artist page of Jesse Ed Davis https://open.spotify.com/artist/4C9XpuR6wL4nAPiSD9nih1?si=BCFZ04TOQvSSu44r0mYg...
  • AdamDamon
  • Spotify Star
  • 264 Views
  • 1 replies
  • 0 likes
  • 264 Views
  • 1 replies
  • 0 likes

Superuser Contribution Jesse Ed Davis

The bio for the artist Jesse Ed Davis (American Indian blues guitarist) is completely wrong and has the information for Jesse Davis, a saxophone player and two photos of completely wrong people!!

  • Newbie
  • The bio for the artist Jesse Ed Davis (American Indian blues guitarist) is completely wrong and has the information for Jesse Davis, a saxophone player and two photos of completely wrong people!!
  • Novy
  • Moderator
  • 631 Views
  • 3 replies
  • 1 likes
  • Other
  • 631 Views
  • 3 replies
  • 1 likes

Eminem Infinite Album

can you guys please add infinite by eminem (the album) it has a bunch of amazing songs and i would really like it if you added it on spotify.

  • Regular
  • can you guys please add infinite by eminem (the album) it has a bunch of amazing songs and i would really like it if you added it on spotify.
  • AdamDamon
  • Spotify Star
  • 847 Views
  • 3 replies
  • 0 likes
  • 847 Views
  • 3 replies
  • 0 likes

Superuser Contribution Missing artist radio

Some artists seem to be missing a "radio playlist". For example, to go Lexica's artist page and select the "Go to artist radio" link from the dropdown. This redirects to this playlist which never loads! (From checking the dev console, it appears the ...

ptx_0-1616420080717.png
  • Newbie
  • Some artists seem to be missing a "radio playlist".    For example, to go Lexica's artist page and select the "Go to artist radio" link from the dropdown.     This r...
  • Alex
  • Spotify Legend
  • 1136 Views
  • 1 replies
  • 0 likes
  • 1136 Views
  • 1 replies
  • 0 likes

Superuser Contribution Album covers updating except when searching them

PlanPremiumCountryUSDeviceSamsung Galaxy A24, DesktopOperating SystemAndroid, Windows 10 My Question or IssueI have a few playlists that I've re-worked into other themes, but the only problem I'm encountering is that the old album cover is the one th...

  • Regular
  • Plan Premium Country US Device Samsung Galaxy A24, Desktop Operating System Android, Windows 10   My Question or Issue I have a few playlists that I've re-worked into other themes, but...
  • AshtonMorris
  • Regular
  • 473 Views
  • 6 replies
  • 0 likes
  • 473 Views
  • 6 replies
  • 0 likes

Superuser Contribution Spotify on one device interrupts youtube on other device and vice-versa

PlanPremiumDeviceiPhone XsOperating System(iOS 14.4) My Question or IssueWhen my wife uses Spotify on her phone on the way somewhere and I start playing Youtube in my browser on my laptop at home it will interrupt/pause her Spotify. If she then click...

  • Casual Listener
  •   Plan Premium Device iPhone Xs Operating System (iOS 14.4)   My Question or Issue When my wife uses Spotify on her phone on the way somewhere and I start playing Youtube in my bro...
  • Alex
  • Spotify Legend
  • 1217 Views
  • 3 replies
  • 0 likes
  • 1217 Views
  • 3 replies
  • 0 likes

Superuser Contribution Songs&Albums that are not still existing on Spoty

This topic about finding music that is not stillon Spoty, but only really cool muz, that people really want to share and listen Please add this one at first, than others can follow this way: Alex Charles - We Belong Together

  • Music Fan
  • This topic about finding music that is not stillon Spoty, but only really cool muz, that people really want to share and listen 🙂     Please add this one at first, than others ...
  • GeorgeMokum
  • Newbie
  • 761 Views
  • 3 replies
  • 1 likes
  • 761 Views
  • 3 replies
  • 1 likes

Need help finding song from Spotify sponsored ad

Does anyone know the song that is featured on the Spotify sponsored ad that has a space background and is from the chill playlist?

  • Casual Listener
  • Does anyone know the song that is featured on the Spotify sponsored ad that has a space background and is from the chill playlist?
  • giantyid84
  • Casual Listener
  • 416 Views
  • 2 replies
  • 0 likes
  • Chill
    space
  • 416 Views
  • 2 replies
  • 0 likes

Superuser Contribution [Community][Playlists] Don´t shuffle sonatas or suites etc.!

When I listen to some (especialls classical) music like sonatas and suites, shuffel makes no sense to me. For example: https://open.spotify.com/album/2d3if0OXl7v3oy4sTBEAgI?si=qzU53KQHS7C0yoVrdWDX5wThis album contains several sonatas that have one Op...

  • Visitor
  • When I listen to some (especialls classical) music like sonatas and suites, shuffel makes no sense to me. For example:  https://open.spotify.com/album/2d3if0OXl7v3oy4sTBEAgI?si=qzU53KQHS7C0yoVr...
  • Eni
  • Moderator
  • 395 Views
  • 2 replies
  • 0 likes
  • Playlists
  • 395 Views
  • 2 replies
  • 0 likes

Superuser Contribution Add an album

Dear developers, I bet you, can you please add to Spotify-library an album "Peter Pan" by James Newton Howard? It contains 18 beautiful soundtracks which I adore since my childhood! I offer an apology, but without this album your App does not deserve...

  • Visitor
  • Dear developers,   I bet you, can you please add to Spotify-library an album "Peter Pan" by James Newton Howard? It contains 18 beautiful soundtracks which I adore since my childhood! I o...
  • CarlosE
  • Moderator
  • 437 Views
  • 3 replies
  • 1 likes
  • 437 Views
  • 3 replies
  • 1 likes

Mood identification

I've been hearing some things about Spotify purchasing a patent for speech mood and analysis software, to be integrated into Spotify, and I'd like to know more information.How will it work?

  • Visitor
  • I've been hearing some things about Spotify purchasing a patent for speech mood and analysis software, to be integrated into Spotify, and I'd like to know more information. How will it work?  ...
  • spettengill1
  • Music Fan
  • 359 Views
  • 1 replies
  • 1 likes
  • 359 Views
  • 1 replies
  • 1 likes

[All Platforms][Playlists] a playlist made for underground soundcloud rappers

Soundcloud is a big platform where all rappers start their careers. We should help promote those who are on the verge of blowing up by introducing them to spotify listeners. This can give them even more fans with an increased chance that they'll beco...

  • Visitor
  • Soundcloud is a big platform where all rappers start their careers. We should help promote those who are on the verge of blowing up by introducing them to spotify listeners. This can give them even m...
  • spettengill1
  • Music Fan
  • 387 Views
  • 1 replies
  • 0 likes
  • All Platforms
    Playlists
  • 387 Views
  • 1 replies
  • 0 likes

"Hit music from most of the world?"

I love spotify, but I noticed something they said in ad the other day. They claim they have hit music from almost the entire world, but isn't that a lie? The 2nd largest music market in the world ( Japan) only got a handful of songs here, and I can't...

  • Newbie
  • I love spotify, but I noticed something they said in ad the other day. They claim they have hit music from almost the entire world, but isn't that a lie? The 2nd largest music market in the world ( J...
  • spettengill1
  • Music Fan
  • 761 Views
  • 3 replies
  • 5 likes
  • 761 Views
  • 3 replies
  • 5 likes