Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Content Questions

Start a topic

Forum Posts

New Feature To Try On Desktop: Quick Search Shortcuts

Hey folks, The Spotify team is always working to make the software as simple as possible for everyone to use, and for those of you who like to save a bit of time by using keyboard shortcuts, there's a very convenient trick that you may not have notic...

dinomight_0-1661880282065.jpeg
  • Spotify Star
  • Spotify Star
  • DENISEDEMATTOS
  • Visitor
  • 64632 Views
  • 47 replies
  • 107 likes
  • 64632 Views
  • 47 replies
  • 107 likes

Why is Tupacs Hit em up song disappeared?

I would want reason to this And other songs like:Ice Cube -Gansta rap made me do itTupac -California LoveTupac -Hit em up

  • Newbie
  • I would want reason to this 😞 And other songs like: Ice Cube -Gansta rap made me do it Tupac -California Love Tupac -Hit em up  
  • elielmikkola
  • Newbie
  • 18263 Views
  • 4 replies
  • 5 likes
  • Desktop
  • 18263 Views
  • 4 replies
  • 5 likes

Share some of your favorite themed playlists!

Hello Spotify community! I'm relatively new here and I love making all types of playlists, its one of my favorite activities! It would be nice if we could share some of our favorite playlists we've made below, listen to mine and ill listen to yours!H...

  • Roadie
  • Hello Spotify community! I'm relatively new here and I love making all types of playlists, its one of my favorite activities! It would be nice if we could share some of our favorite playlists we've m...
  • o-mago
  • Music Fan
  • 1918 Views
  • 3 replies
  • 2 likes
  • 1918 Views
  • 3 replies
  • 2 likes

Superuser Contribution Missing Gerry Rafferty Album

Plan FreeCountry UK Device IPADOperating System - Irrelevant My Question or Issue - I emailed over a year ago about a Gerry Rafferty album, “North and South”, that isn’t listed on Spotify. It seems you have every other Gerry Rafferty album but that o...

  • Newbie
  • Plan Free Country UK   Device IPAD Operating System - Irrelevant   My Question or Issue - I emailed over a year ago about a Gerry Rafferty album, “North and South”, that isn’t li...
  • Jeremy
  • Spotify Legend
  • 376 Views
  • 1 replies
  • 2 likes
  • 376 Views
  • 1 replies
  • 2 likes

[Desktop] Ads

I just want to report the fact that the ad sound in spotify is waaaaaay too loud compared to the music. I'm getting a heart attack and i'm pretty sure my neighbors can hear it too I just wanted to ask if you can fix this, just level the sound.Thanks ...

  • Visitor
  • I just want to report the fact that the ad sound in spotify is waaaaaay too loud compared to the music. I'm getting a heart attack and i'm pretty sure my neighbors can hear it too 😉 I just wanted to...
  • 195 Views
  • 0 replies
  • 1 likes
  • 195 Views
  • 0 replies
  • 1 likes

Superuser Contribution We should be able to see all artists under the artist tab, not just followed artists.

I'm not sure why this function was removed. When I was bored I loved going through the artist page and seeing all the ones I have liked songs from, it even helped me expand my playlist. Now when I go under the artist page I only see followed artists....

  • Casual Listener
  • I'm not sure why this function was removed. When I was bored I loved going through the artist page and seeing all the ones I have liked songs from, it even helped me expand my playlist. Now when I go...
  • Eni
  • Moderator
  • 385 Views
  • 4 replies
  • 1 likes
  • 385 Views
  • 4 replies
  • 1 likes

Solved!!Superuser Contribution can't play song

Plan: PremiumCountry: Romania DeviceHuawei p30 light Operating Systemlatest Android version My Question or Issue i can't play any songs by the artist Giles Corey. it works just fine playing it on mobile. but when i'm connected with my laptop it says ...

  • Casual Listener
  •   Plan: Premium Country: Romania   Device Huawei p30 light  Operating System latest Android version    My Question or Issue   i can't play any songs by ...
  • Eni
  • Moderator
  • 735 Views
  • 5 replies
  • 0 likes
  • 735 Views
  • 5 replies
  • 0 likes

Superuser Contribution How do I add a credit to one of my own songs?

PlanPremium CountryUSA Device(iPhone SE 2020, Macbook Pro 16" 2019) Operating System(iPhone: iOS 14.4, Macbook Pro: mac OS Catalina version 10.15.7) My Question or IssueHi all!I am an independent musician managing my own spotify page. My mixing/maste...

  • Newbie
  • Plan Premium   Country USA   Device (iPhone SE 2020, Macbook Pro 16" 2019)   Operating System (iPhone: iOS 14.4, Macbook Pro: mac OS Catalina version 10.15.7)   My Que...
  • Novy
  • Moderator
  • 548 Views
  • 1 replies
  • 0 likes
  • 548 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Podcasts] Joe Rogan episode 1611 isn't working. Uploaded 2-23-21

Title. Using an Android device. Google Pixel 4. Plz help. It just played the intro sponsors and song then doesn't work. Edit: Fixed itself after I undownloaded the episode and restarted the app. Not sure if that had anything to do with it. 路

  • Casual Listener
  • Title. Using an Android device. Google Pixel 4. Plz help. It just played the intro sponsors and song then doesn't work.     Edit:   Fixed itself after I undownloaded the episode a...
  • Mario
  • Spotify Legend
  • 455 Views
  • 1 replies
  • 0 likes
  • Podcasts
  • 455 Views
  • 1 replies
  • 0 likes

Superuser Contribution G’n’R Live Coma?

PlanPremium (Duo)CountryUnited States My Question or IssueAbout 3-4 weeks ago (Jan 2021) I started playing the Guns and Roses Live Era ‘87-‘93 recording. I could have sworn I heard a live version of “Coma.” Now it’s gone from that record/playlist on ...

  • Newbie
  • Plan Premium (Duo) Country United States   My Question or Issue About 3-4 weeks ago (Jan 2021) I started playing the Guns and Roses Live Era ‘87-‘93 recording. I could have sworn I heard a...
  • Mihail
  • Spotify Legend
  • 419 Views
  • 1 replies
  • 0 likes
  • 419 Views
  • 1 replies
  • 0 likes

Playback issues when replaying a song

PlanPremiumCountryUSADeviceHP Laptop 15-da0xxxOperating SystemWindows 10 Home My Question or IssueUpon replaying a song after it has completed, the song will begin to play again for exactly 2 seconds before going completely silent but continuing to p...

  • Newbie
  • Plan Premium Country USA Device HP Laptop 15-da0xxx Operating System Windows 10 Home   My Question or Issue Upon replaying a song after it has completed, the song will begin to play ag...
  • Tiona-Rene
  • Music Fan
  • 313 Views
  • 1 replies
  • 0 likes
  • 313 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Remove Artist From radio

How do I remove and artist from Rivers and Robots radio? Rivers and Robots is wonderfully Christian. However the "radio" keeps playing John Lucas, who is not a biblical Christian.

  • Casual Listener
  • How do I remove and artist from Rivers and Robots radio? Rivers and Robots is wonderfully Christian.  However the "radio" keeps playing John Lucas, who is not a biblical Christian.
  • spinningstill
  • Casual Listener
  • 1364 Views
  • 5 replies
  • 0 likes
  • 1364 Views
  • 5 replies
  • 0 likes

Superuser Contribution JRE podcast #1611 has no video

The Joe Rogan Experience podcast #1611 that was posted 2/23/21 has no video. There are clips posted on his YouTube clips channel so I know that there’s video. The audio plays just fine, however it’s only showing a picture. PlanPremiumCountryUSDevicei...

  • Newbie
  • The Joe Rogan Experience podcast #1611 that was posted 2/23/21 has no video. There are clips posted on his YouTube clips channel so I know that there’s video. The audio plays just fine, however it’s ...
  • CarlosE
  • Moderator
  • 634 Views
  • 1 replies
  • 1 likes
  • 634 Views
  • 1 replies
  • 1 likes

[All Platforms] Song not playing

the name of song is: Balenciaga(remix) by Mangyy iam not able to play this song

  • Newbie
  • the name of song is: Balenciaga(remix) by Mangyy  iam not able to play this song 
  • AyuTheHuman
  • Composer
  • 491 Views
  • 2 replies
  • 1 likes
  • All Platforms
  • 491 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution Spotify is a bit slow, can someone help?

PlanFreeCountryJapanDeviceChromebook (?) I don't know which model exactly, iPad 5th generation, iPhone SEOperating SystemI don't know My Question or IssueWhenever I make a playlist or add a favorite song, it takes about a good five minutes for it to ...

  • Composer
  • Plan Free Country Japan Device Chromebook (?) I don't know which model exactly, iPad 5th generation, iPhone SE Operating System I don't know   My Question or Issue Whenever I make a pl...
  • Ivan
  • Spotify Legend
  • 831 Views
  • 6 replies
  • 0 likes
  • slow
  • 831 Views
  • 6 replies
  • 0 likes

Advertising

Why are there so many many advertisements compared to only a year ago. I dont mind having to listen to an advertisement every now and then and always skip as soon as possible. But in recent months it feels like I am getting 5 adds every 2-3 songs thi...

  • Visitor
  • Why are there so many many advertisements compared to only a year ago. I dont mind having to listen to an advertisement every now and then and always skip as soon as possible. But in recent months it...
  • 180 Views
  • 0 replies
  • 0 likes
  • 180 Views
  • 0 replies
  • 0 likes

Superuser Contribution Free features are now premium only

Every time I cook I open up Spotify change the devices an listen on my google nest and even before that I would use my google home. today when I open the app these devices are all greyed out excluding my Sonos soundbar (i don't know why) saying premi...

  • Regular
  • Every time I cook I open up Spotify change the devices an listen on my google nest and even before that I would use my google home. today when I open the app these devices are all greyed out excludin...
  • Mihail
  • Spotify Legend
  • 2645 Views
  • 10 replies
  • 1 likes
  • 2645 Views
  • 10 replies
  • 1 likes

Superuser Contribution Too much Ads

Recently spotify has been poping up too many ads for a free user. I understand that spotify needs ads to earn revenue and get conversions but Spotify is supposed to be a free music streaming service, not an ads streaming service. Even the ad that gav...

  • Casual Listener
  • Recently spotify has been poping up too many ads for a free user. I understand that spotify needs ads to earn revenue and get conversions but Spotify is supposed to be a free music streaming service,...
  • Novy
  • Moderator
  • 1061 Views
  • 3 replies
  • 0 likes
  • Too much Ads
  • 1061 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Dutch music on Danish account

PlanPremiumCountryDenmark My Question or IssueI'm Dutch but I live in Denmark. Therefor my account is registered in DK. I can find all the Dutch artist I want but there is one album that I'm missing: De jeugd van Tegenwoordig - Manon. If I Google for...

  • Newbie
  • Plan Premium Country Denmark   My Question or Issue I'm Dutch but I live in Denmark. Therefor my account is registered in DK. I can find all the Dutch artist I want but there is one album ...
  • Alex
  • Spotify Legend
  • 465 Views
  • 1 replies
  • 0 likes
  • 465 Views
  • 1 replies
  • 0 likes

Playlist “ amor amor”

Anyone saved any of the Spotify “ amor amor “ playlist old music? I believe they just changed all the songs in that list last week. I did not press download or liked now I can’t find any of the songs. It’s was all Latin music. I really enjoyed it. Ho...

  • Newbie
  • Anyone saved any of the Spotify  “ amor amor “ playlist old music? I believe they just changed all the songs in that list last week. I did not press download or liked now I can’t find any of the...
  • Billy-J
  • Spotify Star
  • 536 Views
  • 2 replies
  • 0 likes
  • 536 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Discover top new releases for you playlist missing

PlanPremiumCountryUnited statesDeviceDell PC/Iphone 12Operating Systemcurrent IOS/ windows 10 My Question or IssueThe top new releases for you playlist under discovery is missing, I listen to it every week. It is missing from both the desktop app and...

  • Regular
  • Plan Premium Country United states Device Dell PC/Iphone 12 Operating System current IOS/ windows 10   My Question or Issue The top new releases for you playlist under discovery is mis...
  • CarlosE
  • Moderator
  • 750 Views
  • 3 replies
  • 1 likes
  • 750 Views
  • 3 replies
  • 1 likes