Announcements
Happy Values Week! Today we celebrate *Support* in the Spotify Stars Program!

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Content Questions

Start a topic

Forum Posts

New Feature To Try On Desktop: Quick Search Shortcuts

Hey folks, The Spotify team is always working to make the software as simple as possible for everyone to use, and for those of you who like to save a bit of time by using keyboard shortcuts, there's a very convenient trick that you may not have notic...

dinomight_0-1661880282065.jpeg
  • Spotify Star
  • Spotify Star
  • scrollingcat
  • Visitor
  • 67160 Views
  • 48 replies
  • 108 likes
  • 67160 Views
  • 48 replies
  • 108 likes

Superuser Contribution Two bands on the same profile

Hello everyone, I discovered a band on Bandcamp and fell in love with their music. I was really happy to see that their ep was on Spotify. So I went on with my day listening to the ep and when it was over Spotify continued playing what I thought was ...

  • Casual Listener
  • Hello everyone,   I discovered a band on Bandcamp and fell in love with their music. I was really happy to see that their ep was on Spotify. So I went on with my day listening to the ep and wh...
  • Ivan
  • Spotify Legend
  • 458 Views
  • 1 replies
  • 0 likes
  • wrong artist
  • 458 Views
  • 1 replies
  • 0 likes

A song that used to have lyrics, doesn't anymore?

There is a song called "Go For The Gold" by Rudenko and Aloe Blacc which I really like to listen to when I run. Sometime last week, the song played and to my surprise it was all instrumental. I thought I was going insane but when I went to YouTube, t...

  • Visitor
  • There is a song called "Go For The Gold" by Rudenko and Aloe Blacc which I really like to listen to when I run. Sometime last week, the song played and to my surprise it was all instrumental. I thoug...
  • 516 Views
  • 0 replies
  • 0 likes
  • 516 Views
  • 0 replies
  • 0 likes

GENRE BUILDING

Let's say. . . There is a huge portion of the community that does not build playlists. With that being mentioned, the only playlists they follow is their discover weekly (which we are all so grateful for.) Though, this also means that their liked son...

  • Visitor
  • Let's say. . . There is a huge portion of the community that does not build playlists. With that being mentioned, the only playlists they follow is their discover weekly (which we are all so grateful...
  • ashleywhite18
  • Music Fan
  • 965 Views
  • 3 replies
  • 3 likes
  • 965 Views
  • 3 replies
  • 3 likes

How does Top 50 work?

Hi, my best friend made arround 150k Streams in UK, in one day, we were so happy about it and were thinking that we get in TOP 50 UK, but the song is still not there? How is this possible and how is this top 50 working? need helpBest regards

  • Visitor
  • Hi, my best friend made arround 150k Streams in UK, in one day, we were so happy about it and were thinking that we get in TOP 50 UK, but the song is still not there? How is this possible and how is ...
  • 839 Views
  • 0 replies
  • 0 likes
  • 839 Views
  • 0 replies
  • 0 likes

Virtual tours can now be added?

How does one add virtual tours? What are the requirements? What is the steps? What providers can we use? https://open.spotify.com/artist/3zPoODxUWP5WW56259j7et

  • Music Fan
  • How does one add virtual tours?   What are the requirements?   What is the steps?   What providers can we use?   https://open.spotify.com/artist/3zPoODxUWP5WW56259j7et
  • thaghostza
  • Music Fan
  • 603 Views
  • 1 replies
  • 0 likes
  • 603 Views
  • 1 replies
  • 0 likes

Spotify Playlist outdated or has incorrect data

Please comment or like if your agree SPOTIFY Playlist that is on the home screen or recommended to you, has old tracks thats hasn't been updated for days/months/years Also the data is incorrect,

  • Music Fan
  • Please comment or like if your agree   SPOTIFY Playlist that is on the home screen or recommended to you, has old tracks thats hasn't been updated for days/months/years   Also the data ...
  • 365 Views
  • 0 replies
  • 1 likes
  • 365 Views
  • 0 replies
  • 1 likes

My record was on here, but now its not

https://open.spotify.com/playlist/2VnScvJxUq3IHlx1GeAcUx I can find it in a playlist, and my other records and singles are in here. But this one is not any longer. How do I get it added back onto Spotify?

  • Visitor
  • https://open.spotify.com/playlist/2VnScvJxUq3IHlx1GeAcUx   I can find it in a playlist, and my other records and singles are in here. But this one is not any longer. How do I get it added back...
  • 258 Views
  • 0 replies
  • 1 likes
  • 258 Views
  • 0 replies
  • 1 likes

Merge playlist + followers

Hi everyone, Is it possible to merge my artist playlists and combine the followers to 1 playlist? Thanks!

  • Casual Listener
  • Hi everyone,   Is it possible to merge my artist playlists and combine the followers to 1 playlist?   Thanks!
  • 472 Views
  • 0 replies
  • 1 likes
  • 472 Views
  • 0 replies
  • 1 likes

Solved!! Tyrannosaurus Rex Old Albums

I've been a big fan of all of Marc Bolan's work for a quite while now and I'm bummed to see that the old Tyrannosaurus Rex albums from the 60s aren't on spotify. All of the T. Rex albums are on there with recently the 1970 self-titled album being add...

  • Casual Listener
  • I've been a big fan of all of Marc Bolan's work for a quite while now and I'm bummed to see that the old Tyrannosaurus Rex albums from the 60s aren't on spotify. All of the      T...
  • roverrobot
  • Regular
  • 3110 Views
  • 2 replies
  • 0 likes
  • Psych-Folk
    psychedelia
    Psychedelic Rock
    Rock & Roll
  • 3110 Views
  • 2 replies
  • 0 likes

Music in Squarespace add?

Does anyone know what the song is in the background of the Squarespace add?

  • Newbie
  • Does anyone know what the song is in the background of the Squarespace add?
  • thefrick
  • Visitor
  • 66633 Views
  • 25 replies
  • 3 likes
  • 66633 Views
  • 25 replies
  • 3 likes

Superuser Contribution New Mac Miller Mixtape "FACES" request

Hey wondering if the new mac miller mixtape "Faces" could be added to spotify, its his newest stuff and would be a great addition. I would fall in love with spotify if they could find a way to add it thanks!

  • Newbie
  • Hey wondering if the new mac miller mixtape "Faces" could be added to spotify, its his newest stuff and would be a great addition. I would fall in love with spotify if they could find a way to add it...
  • Makoshark06
  • Casual Listener
  • 10237 Views
  • 12 replies
  • 45 likes
  • mac miller faces mixtape addition music
  • 10237 Views
  • 12 replies
  • 45 likes

Some Chinese artists are divided into multiple artist pages.

Hello everyone at Spotify Community.Some of the Chinese artists on Spotify have two or three or more artist pages generated. These artist pages are generally divided into Traditional Chinese and Simplified Chinese versions, and a few even have a Chin...

  • Visitor
  • Hello everyone at Spotify Community. Some of the Chinese artists on Spotify have two or three or more artist pages generated. These artist pages are generally divided into Traditional Chinese and ...
  • Joel-M
  • Composer
  • 626 Views
  • 1 replies
  • 0 likes
  • 626 Views
  • 1 replies
  • 0 likes

Superuser Contribution How often is the stream count updated on songs?

Hey y'all! Quick question, how often are the stream count updated on songs? I've always thought it to be on a next day basis, for example:If I uploaded my track today and get 5000 streams, Day 1 would be <1000, and Day 2 would be 5000 Is that correct...

  • Music Fan
  • Hey y'all!   Quick question, how often are the stream count updated on songs?   I've always thought it to be on a next day basis, for example: If I uploaded my track today and get 5000...
  • robert_walker
  • Casual Listener
  • 60697 Views
  • 12 replies
  • 0 likes
  • How often
    Stream count
  • 60697 Views
  • 12 replies
  • 0 likes

Bowie/Under pressure

Why isn't Under Pressure in the list of Bowie's most popular tracks?

  • Casual Listener
  • Why isn't Under Pressure in the list of Bowie's most popular tracks?
  • saprwh
  • Casual Listener
  • 984 Views
  • 4 replies
  • 1 likes
  • 984 Views
  • 4 replies
  • 1 likes

Why are my tracks greyed out and no longer available?

Why are my tracks suddenly unavailable? I live in the USA and I have a premium account.

  • Newbie
  • Why are my tracks suddenly unavailable? I live in the USA and I have a premium account.
  • GrampaWildWilly
  • Roadie
  • 6208 Views
  • 2 replies
  • 4 likes
  • 6208 Views
  • 2 replies
  • 4 likes

Missing Tracks

Is there a way to figure out what happened to an Artist's songs? Yeah, I know that can remove them anytime they want, but it would nice to see why or whether the removal is temporary. https://open.spotify.com/album/40FoS0PTwpc9NnMOhiIgcy?si=ggWxcQakS...

  • Music Fan
  • Is there a way to figure out what happened to an Artist's songs? Yeah, I know that can remove them anytime  they want, but it would nice to see why or whether the removal is temporary.   ...
  • jasonv59
  • Music Fan
  • 762 Views
  • 2 replies
  • 0 likes
  • missing album
    tracks not found
  • 762 Views
  • 2 replies
  • 0 likes

Request to add new albums

Can Spotify please add the following albums? The Messengers - Abundant SunshineBlack Swan Lane - Staring down the Path of SoundMark Burgess and the Songs of God - Zima Junction Thanks in advance

  • Casual Listener
  • Can Spotify please add the following albums?   The Messengers - Abundant Sunshine Black Swan Lane - Staring down the Path of Sound Mark Burgess and the Songs of God - Zima Junction   ...
  • pwilding1877
  • Casual Listener
  • 372 Views
  • 2 replies
  • 1 likes
  • 372 Views
  • 2 replies
  • 1 likes