Announcements
Hey! We're aware of issues loading the Spotify app and website. Click here for more details.

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Content Questions

Start a topic

Forum Posts

New Feature To Try On Desktop: Quick Search Shortcuts

Hey folks, The Spotify team is always working to make the software as simple as possible for everyone to use, and for those of you who like to save a bit of time by using keyboard shortcuts, there's a very convenient trick that you may not have notic...

dinomight_0-1661880282065.jpeg
  • Spotify Star
  • Spotify Star
  • scrollingcat
  • Visitor
  • 66910 Views
  • 48 replies
  • 108 likes
  • 66910 Views
  • 48 replies
  • 108 likes

Solved!! Family Matters

Two sons. Two different styles. Both valuable [in my humble opinion]. https://open.spotify.com/track/6hcxtisYQVMgTAXLiqIJ9J https://open.spotify.com/track/7itJQaLb6fRiHRQpLQrdIZ Thanks for listening and sharing outside little Belgium. Kind regards. W...

  • Regular
  • Two sons. Two different styles. Both valuable [in my humble opinion].   https://open.spotify.com/track/6hcxtisYQVMgTAXLiqIJ9J   https://open.spotify.com/track/7itJQaLb6fRiHRQpLQrdIZ &n...
  • OneByBoo
  • Roadie
  • 518 Views
  • 1 replies
  • 0 likes
  • 518 Views
  • 1 replies
  • 0 likes

How can I switch the “Based on your recent activity” from showing playlists to new artists?

Hi, I was looking around my Spotify earlier and saw that my “Based on recent activity” category was changed to artists I haven’t heard from before (it had originally been playlists). I was able to find a few new artists from this new feature but it d...

  • Newbie
  • Hi, I was looking around my Spotify earlier and saw that my “Based on recent activity” category was changed to artists I haven’t heard from before (it had originally been playlists). I was able to fi...
  • user-removed
  • Not applicable
  • 588 Views
  • 1 replies
  • 1 likes
  • 588 Views
  • 1 replies
  • 1 likes

Why did this music disappear over-night? (First Post, Curiosity)

What happened to the band Crowbar's 1993 self-titled album and their next album, 1995's 'Time Heals Nothing'? I listened to them yesterday (Mon., 4/27/2020) for the first time in years and enjoyed the experience so much! Then, I come back this mornin...

  • Casual Listener
  • What happened to the band Crowbar's 1993 self-titled album and their next album, 1995's 'Time Heals Nothing'? I listened to them yesterday (Mon., 4/27/2020) for the first time in years and enjoyed th...
  • Emilia_8
  • Community Legend
  • 435 Views
  • 1 replies
  • 0 likes
  • Music Discussion
  • 435 Views
  • 1 replies
  • 0 likes

To Spotify Staff

Can you add to spotify "Hakan TAŞIYAN - Beyaz Gülüm" ?

  • Visitor
  • Can you add to spotify "Hakan TAŞIYAN - Beyaz Gülüm" ?
  • Emilia_8
  • Community Legend
  • 417 Views
  • 1 replies
  • 0 likes
  • Music Discussion
  • 417 Views
  • 1 replies
  • 0 likes

Does anyone know what song is this?

Hi everyone, so I recorded this song in a restaurant in Austria. I really need to know what song is this because it sounds beautiful. Thank you so much for your help. https://www.youtube.com/watch?v=UE6q3Jgex0c

  • Casual Listener
  • Hi everyone, so I recorded this song in a restaurant in Austria. I really need to know what song is this because it sounds beautiful. Thank you so much for your help.   https://www.youtube.com...
  • OneByBoo
  • Roadie
  • 601 Views
  • 3 replies
  • 0 likes
  • 601 Views
  • 3 replies
  • 0 likes

Solved!! Is it possible to get back the previous playlist before its update?

I've been listening to "Novedades Indie" lately which was created by Spotify. The playlist has updated recently but I really want to have the non updated playlist from a week ago. Is it possible?

  • Casual Listener
  • I've been listening to "Novedades Indie" lately which was created by Spotify. The playlist has updated recently but I really want to have the non updated playlist from a week ago. Is it possible?
  • EthanS1
  • Community Legend
  • 701 Views
  • 1 replies
  • 0 likes
  • Social & Random
  • 701 Views
  • 1 replies
  • 0 likes

Private Chat Function on Spotify available?

Hi friends, I would like to inform my family mix members only about new playlists and releases. And I wont use neither facebook nor whatsup.How is this to be done within Sy? Maybe you have to add chat function to the platform like youtube.

  • Visitor
  • Hi friends,    I would like to inform my family mix members only about new playlists and releases. And I wont use neither facebook nor whatsup.How is this to be done within Sy? Maybe you ...
  • EthanS1
  • Community Legend
  • 1157 Views
  • 1 replies
  • 0 likes
  • Social & Random
  • 1157 Views
  • 1 replies
  • 0 likes

Superuser Contribution Song Request

I'd like to request Spotify team to add these two songs which have been a hit in recent times. These songs are from the hit show La Casa De Papel / Money Heist.1. Asalto Camion - Ivan M.Lacamara & Manel Santisteban (Available on Spotify but the song ...

  • Casual Listener
  • I'd like to request Spotify team to add these two songs which have been a hit in recent times. These songs are from the hit show La Casa De Papel / Money Heist. 1. Asalto Camion - Ivan M.Lacamara &a...
  • EthanS1
  • Community Legend
  • 1345 Views
  • 4 replies
  • 1 likes
  • 1345 Views
  • 4 replies
  • 1 likes

Solved!! Trance music on Spotify

What about emphasis towards trance genres? Especially, uplifting trance, goa, psy and etc. Long story short, Spotify like the Trance music Ark...

  • Regular
  • What about emphasis towards trance genres? Especially, uplifting trance, goa, psy and etc. Long story short, Spotify like the Trance music Ark...
  • Rabzapowa
  • Roadie
  • 1420 Views
  • 5 replies
  • 0 likes
  • music
  • 1420 Views
  • 5 replies
  • 0 likes

Add these local songs to TopHitsIndonesia and remove these nonlocal songs

I think it's very unfair that there are 2 songs by Indonesian musicians aren't added to Indonesia's biggest playlist Top Hits Indonesia. Here are these songs:Weird Genius - LATHIhttps://open.spotify.com/track/7ksK7gpPDFdY4JLHr1hKfY?si=oJep3s6_RoCsNfk...

  • Casual Listener
  • I think it's very unfair that there are 2 songs by Indonesian musicians aren't added to Indonesia's biggest playlist Top Hits Indonesia. Here are these songs: Weird Genius - LATHI https:/...
  • EthanS1
  • Community Legend
  • 399 Views
  • 1 replies
  • 0 likes
  • All Platforms
    Playlists
  • 399 Views
  • 1 replies
  • 0 likes

Inside Sports world

Hello, I am looking to set up a new sports show dedicated to unique sports based in the U.K. It will be a show where all sports will have the opportunity to be mentioned and interview top people of the sport. we will look at sports such as American F...

  • Visitor
  • Hello,   I am looking to set up a new sports show dedicated to unique sports based in the U.K.   It will be a show where all sports will have the opportunity to be mentioned and intervi...
  • EthanS1
  • Community Legend
  • 329 Views
  • 1 replies
  • 0 likes
  • All Platforms
  • 329 Views
  • 1 replies
  • 0 likes

[ads] Irish Spotify ad mentions 8 tracks

This is more of an observation, and I'm assuming the ads for Spotify, on Spotify, are regional, and I'd imagine the script is generalised (though in this case the guy in the ad had an Irish accent). Having said that, it's probably worth fixing.In the...

  • Visitor
  • This is more of an observation, and I'm assuming the ads for Spotify, on Spotify, are regional, and I'd imagine the script is generalised (though in this case the guy in the ad had an Irish accent). ...
  • EthanS1
  • Community Legend
  • 895 Views
  • 1 replies
  • 0 likes
  • Ireland
  • 895 Views
  • 1 replies
  • 0 likes

2Pac Missing Content

hello, I am very sorry because some 2Pac albums have been removed, since anyway I pay for this service, I wanted to know when and if it will be possible to get those albums back

  • Visitor
  • hello, I am very sorry because some 2Pac albums have been removed, since anyway I pay for this service, I wanted to know when and if it will be possible to get those albums back
  • EthanS1
  • Community Legend
  • 561 Views
  • 1 replies
  • 5 likes
  • 561 Views
  • 1 replies
  • 5 likes

King Crimson songs missing

I noticed today that certain King Crimson songs are now inaccessible, especially from their mid 70's albums Red and Larks Tongues in Aspic. This is a huge disappointment for me. Is this intentional? I hope not. It is so much more convenient to stream...

  • Casual Listener
  • I noticed today that certain King Crimson songs are now inaccessible, especially from their mid 70's albums Red and Larks Tongues in Aspic. This is a huge disappointment for me. Is this intentional? ...
  • OneByBoo
  • Roadie
  • 1207 Views
  • 1 replies
  • 0 likes
  • 1207 Views
  • 1 replies
  • 0 likes

Spotify for Artists Has Differing Stream numbers

Hello everyone, Dropped a single yesterday and it sits just 1,200 views, however, when I look at the data given, it says there's only a little bit over 800. Is there something that I am missing? Never experienced this before. Thank you in advance.

  • Visitor
  • Hello everyone,   Dropped a single yesterday and it sits just 1,200 views, however, when I look at the data given, it says there's only a little bit over 800. Is there something that I am miss...
  • OneByBoo
  • Roadie
  • 636 Views
  • 1 replies
  • 0 likes
  • 636 Views
  • 1 replies
  • 0 likes

Contact a Playlist owner who is Spotify itself

Spotify have a playlist called HouseWerk. They rotate songs, I wanted to reach out to them and ask how I get hold of the ones they have taken off the list. There were some great ones. I don't know what they are and wanted to find them again.How do I ...

  • Casual Listener
  • Spotify have a playlist called HouseWerk.  They rotate songs, I wanted to reach out to them and ask how I get hold of the ones they have taken off the list.  There were some great ones.&nbs...
  • OneByBoo
  • Roadie
  • 578 Views
  • 1 replies
  • 0 likes
  • 578 Views
  • 1 replies
  • 0 likes

[All Platforms][Playlists] Tupac songs missing again.

How does Spotify work? I noticed that Spotify added Dr. Dre's The Chronic recently. But now they removed 2Pac's Makaveli album and All Eyez On Me. Did they exchange the music or is it an Article 13 issue? Now a whole lot of 2Pac songs are greyed out ...

  • Regular
  • How does Spotify work? I noticed that Spotify added Dr. Dre's The Chronic recently. But now they removed 2Pac's Makaveli album and All Eyez On Me. Did they exchange the music or is it an Article 13 i...
  • piratecaptain
  • Casual Listener
  • 4122 Views
  • 8 replies
  • 6 likes
  • All Platforms
    Playlists
  • 4122 Views
  • 8 replies
  • 6 likes

Problem posting my playlist (please solve)

Hi Spotify, I'm new to spotify exchange. I shared my playlist and it had disappeared, so I thought I did something something wrong from my side and re-posted. Still my post doesn't exist and is reported as spam. Please tell me what's wrong. https://o...

  • Roadie
  • Hi Spotify,   I'm new to spotify exchange.    I shared my playlist and it had disappeared, so I thought I did something something wrong from my side and re-posted.   Still m...
  • Jpgchief
  • Spotify Star
  • 366 Views
  • 1 replies
  • 0 likes
  • 366 Views
  • 1 replies
  • 0 likes

Tame Impala - 'Cause I'm a man (HAIM remix) missing from search and unplayable

This remix used to be available and I have spoken to an agent who sent me links to the track. The track very much still exists but it cannot be found via search and when I tried to play said track, it would not play as it was completely greyed out. T...

  • Newbie
  • ...t would not play as it was completely greyed out. The agent I spoke to passed the message on to a different group who deals with the content on Spotify however he also advised that I post in the c...
  • Emilia_8
  • Community Legend
  • 650 Views
  • 1 replies
  • 0 likes
  • HAIM
    Tame Impala
  • 650 Views
  • 1 replies
  • 0 likes

Circles de Phoenix

https://open.spotify.com/album/123tReGvHper0TvfibIyFn?si=TlD1dHGESjKzUZtO-B8vPw Bonjour à tous, est ce que ce titre est bien du groupe Phoenix (auteur de l'albumsWolfgang Amadeus Phoenix par exemple) Merci de votre réponse.

  • Visitor
  • https://open.spotify.com/album/123tReGvHper0TvfibIyFn?si=TlD1dHGESjKzUZtO-B8vPw   Bonjour à tous, est ce que ce titre est bien du groupe Phoenix (auteur de l'albumsWolfgang Amadeus Phoenix&nbs...
  • OneByBoo
  • Roadie
  • 411 Views
  • 1 replies
  • 0 likes
  • 411 Views
  • 1 replies
  • 0 likes