Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Content Questions

Start a topic

Forum Posts

New Feature To Try On Desktop: Quick Search Shortcuts

Hey folks, The Spotify team is always working to make the software as simple as possible for everyone to use, and for those of you who like to save a bit of time by using keyboard shortcuts, there's a very convenient trick that you may not have notic...

dinomight_0-1661880282065.jpeg
  • Spotify Star
  • Spotify Star
  • DENISEDEMATTOS
  • Visitor
  • 63983 Views
  • 47 replies
  • 107 likes
  • 63983 Views
  • 47 replies
  • 107 likes

first aid kit presale

I see that First Aid Kit has a presale through Spotify and I did not know how these work. How do I get a presale code for this? This is my firsttime seeing presale codes for spotify artists

  • Casual Listener
  • I see that First Aid Kit has a presale through Spotify and I did not know how these work. How do I get a presale code for this? This is my firsttime seeing presale codes for spotify artists 
  • Rosie100
  • Casual Listener
  • 2872 Views
  • 9 replies
  • 0 likes
  • 2872 Views
  • 9 replies
  • 0 likes

Misspelled track on Abscess - Horrorhammer

The first song of the album is now called "Drink the Faith", whereas it should be "Drink the Filth"I find this hilarious, but it should be fixed

  • Newbie
  • The first song of the album is now called "Drink the Faith", whereas it should be "Drink the Filth" I find this hilarious, but it should be fixed 🙂
  • Sebasty
  • Community Legend
  • 274 Views
  • 1 replies
  • 0 likes
  • 274 Views
  • 1 replies
  • 0 likes

Deleted Playlist

For some reason my playlist just disappeared and i cant even find it in the ecover playlist section. I find it very hard to get through school without it. I had like 130+ song on itPlaylist name: .Playlist description: Caution hot when playedUsername...

  • Newbie
  • For some reason my playlist just disappeared and i cant even find it in the ecover playlist section. I find it very hard to get through school without it. I had like 130+ song on it Playlist name: ....
  • Sebasty
  • Community Legend
  • 342 Views
  • 1 replies
  • 0 likes
  • 342 Views
  • 1 replies
  • 0 likes

Solved!! unwanted music

I'm new in the community (french) because mo pb with Spotify premium since 2009!But, since september on my Iphone and my Mac book there's an intermittent bug:When i listen to my music-sometimes an unwanted song (not one from my playlists) begin to pl...

  • Casual Listener
  • I'm new in the community (french) because mo pb with Spotify premium since 2009! But, since september on my Iphone and my Mac book there's an intermittent bug: When i listen to my music -sometimes...
  • Sebasty
  • Community Legend
  • 811 Views
  • 3 replies
  • 0 likes
  • 811 Views
  • 3 replies
  • 0 likes

Don't allow the same song 840 times in an artist page

Wanted to hear some Erik Satie, when I noticed the same song is playing over and over and over again whilst in shuffle mode. Turns out there is someone who apparently performed this one track "Vexations" 840 times, recorded every of them und put ever...

  • Newbie
  • Wanted to hear some Erik Satie, when I noticed the same song is playing over and over and over again whilst in shuffle mode. Turns out there is someone who apparently performed this one track "Vexati...
  • 335 Views
  • 0 replies
  • 2 likes
  • 335 Views
  • 0 replies
  • 2 likes

"Titus Andronicus" (the band) confused with the play of the same name in concert listings

Interesting bug. When viewing the concerts for Titus Andronicus in London, I see the schedule for the Royal Shakespeare Company's rendition of the play of the same name. Screenshot attached. Not sure where Spotify is getting concert listings from but...

  • Visitor
  • Interesting bug.    When viewing the concerts for Titus Andronicus in London, I see the schedule for the Royal Shakespeare Company's rendition of the play of the same name.    ...
  • 258 Views
  • 0 replies
  • 0 likes
  • 258 Views
  • 0 replies
  • 0 likes

Why?

Hi, my english isnt good so ill come quickly to my question: Why are some tracks of artists Missing? SamplesG-Eazy - My Lifes a PartyChromeo - Fancy Footwork (the original, not the rmx´s) I just wanna know why both artist/group are available but not ...

  • Newbie
  • Hi,  my english isnt good so ill come quickly to my question:   Why are some tracks of artists Missing?   Samples G-Eazy - My Lifes a Party Chromeo - Fancy Footwork (the origina...
  • Sebasty
  • Community Legend
  • 509 Views
  • 1 replies
  • 0 likes
  • 509 Views
  • 1 replies
  • 0 likes

Solved!! Why removing song ??!

Hello, I've a playlist with some songs and this song : "You Shook Me All Night Long"(ACDC/Back in black) was in there. But now, this song is missing on all spotify. Someone can explain me why ? All songs of this artist is always online except this on...

  • Newbie
  • Hello,   I've a playlist with some songs and this song : "You Shook Me All Night Long"(ACDC/Back in black) was in there. But now, this song is missing on all spotify.   Someone can expl...
  • Sebasty
  • Community Legend
  • 347 Views
  • 1 replies
  • 0 likes
  • 347 Views
  • 1 replies
  • 0 likes

Modifying a Currently playing playlist by someone else.

Can I add more songs to a playlist while someone else is already listening to that same playlist on another location? Or will that interrupt their listening even if I dont play that same playlist but just add more songs on to it?

  • Casual Listener
  • Can I add more songs to a playlist while someone else is already listening to that same playlist on another location? Or will that interrupt their listening even if I dont play that same playlist but...
  • Sebasty
  • Community Legend
  • 1385 Views
  • 2 replies
  • 0 likes
  • 1385 Views
  • 2 replies
  • 0 likes

Technology

Hello, I'm working on a project for my university, I searched a lot, but unfortunately I can't find recent information. Can someone please tell me what are the communication protocols used in Spotify?

  • Newbie
  • Hello, I'm working on a project for my university, I searched a lot, but unfortunately I can't find recent information. Can someone please tell me what are the communication protocols used in Spotify?
  • 206 Views
  • 0 replies
  • 0 likes
  • 206 Views
  • 0 replies
  • 0 likes

Are artists limited to a genre?

So I just put out a Funk/Pop type song and was wondering if it has the possibility to end up in an approptiate playlist (i.e Pop or Funk-pop or Funk/R&B) because technically I'm considered a hip hop artist on Spotify, but I make EVERY genre of music ...

  • Music Fan
  • So I just put out a Funk/Pop type song and was wondering if it has the possibility to end up in an approptiate playlist (i.e Pop or Funk-pop or Funk/R&B) because technically I'm considered a...
  • 233 Views
  • 0 replies
  • 0 likes
  • 233 Views
  • 0 replies
  • 0 likes

My wishlist for songs I couldn't find in your app

1. Paul Kalkbrenner - Gigahertz (also live version from Balaton would be nice ^^)2. N'to - Trauma (Worakls REMIX)3. Disclosure - Help Me Lose My Mind (Mazde REMIX)4. Gioni - Trigger5. Zara Larsson - Never Forget You (Price & Takis REMIX)6. Wilsen - M...

  • Newbie
  • 1. Paul Kalkbrenner - Gigahertz (also live version from Balaton would be nice ^^) 2. N'to - Trauma (Worakls REMIX) 3. Disclosure - Help Me Lose My Mind (Mazde REMIX) 4. Gioni - Trigger 5. Zara La...
  • osornios
  • Spotify Star
  • 684 Views
  • 1 replies
  • 0 likes
  • 684 Views
  • 1 replies
  • 0 likes

[HELP] i dont receive an email confirming for deleting my account

hello everybody,i created a free spotify account over facebook and now i want to delete it. the problem is that i dont receive an email confirming for deleting this account. any help please?greets

  • Visitor
  • hello everybody, i created a free spotify account over facebook and now i want to delete it. the problem is that i dont receive an email confirming for deleting this account. any help please? greet...
  • 164 Views
  • 0 replies
  • 0 likes
  • 164 Views
  • 0 replies
  • 0 likes

"This Must Be The Place" covers

This is pretty out there but I'm just so curious I couldn't help but ask. In my Discover Weekly playlist I've received at least 4 or 5 covers of "This Must Be The Place" by The Talking Heads over the course of a few weeks. It's pretty ridiculous and ...

  • Newbie
  • This is pretty out there but I'm just so curious I couldn't help but ask. In my Discover Weekly playlist I've received at least 4 or 5 covers of "This Must Be The Place" by The Talking Heads over the...
  • 252 Views
  • 0 replies
  • 0 likes
  • 252 Views
  • 0 replies
  • 0 likes

Pre Release on Spotify - how do I do this?

We have a new Ep coming out on 12th May, we've just spent 3 months getting it ready. I was under the impression that if I added the EP to Spotify through Disktro Kid the album would appear but you wouldnt be able to play the songs until its released....

  • Roadie
  • We have a new Ep coming out on 12th May, we've just spent 3 months getting it ready. I was under the impression that if I added the EP to Spotify through Disktro Kid the album would appear but you wo...
  • chrisabelen
  • Casual Listener
  • 42260 Views
  • 3 replies
  • 0 likes
  • Electronic
  • 42260 Views
  • 3 replies
  • 0 likes

Premium

hello spotify, the money drawn. Is an error. I asked for the first month for free.

  • Newbie
  • hello spotify, the money drawn. Is an error. I asked for the first month for free.
  • 179 Views
  • 0 replies
  • 0 likes
  • 179 Views
  • 0 replies
  • 0 likes

Discover weekly song choices

A little confused here. I have never listened to spanish music, but for some reason 75% of my discover weekly music is spanish. It ranges from what sounds like trap music to classic rock but I cant understand any of it. I have absolutely no idea why ...

  • Newbie
  • A little confused here. I have never listened to spanish music, but for some reason 75% of my discover weekly music is spanish. It ranges from what sounds like trap music to classic rock but I cant u...
  • nikhilowalekar
  • Newbie
  • 447 Views
  • 3 replies
  • 2 likes
  • 447 Views
  • 3 replies
  • 2 likes

Acdc

Porque no viene you shook me all night long?

  • Newbie
  • Porque no viene you shook me all night long?
  • 149 Views
  • 0 replies
  • 0 likes
  • 149 Views
  • 0 replies
  • 0 likes

Farid Bang Alben

Why are Asphalt massaka 3 and 2 in spotify in my Playstation gut it isnt in my Spotify Account on my mobile

  • Casual Listener
  • Why are Asphalt massaka 3 and 2 in spotify in my Playstation gut it isnt in my Spotify Account on my mobile
  • 238 Views
  • 0 replies
  • 0 likes
  • 238 Views
  • 0 replies
  • 0 likes

Can't see info about family account members

Trying to verify the members of my family account - all that appears on the account page is a generic gravatar for each member - except for one person who appears to be logged in? See screenshot....

  • Newbie
  • Trying to verify the members of my family account - all that appears on the account page is a generic gravatar for each member - except for one person who appears to be logged in?  See screensho...
  • Pikdyret
  • Newbie
  • 5269 Views
  • 8 replies
  • 4 likes
  • 5269 Views
  • 8 replies
  • 4 likes