Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Content Questions

Start a topic

Forum Posts

New Feature To Try On Desktop: Quick Search Shortcuts

Hey folks, The Spotify team is always working to make the software as simple as possible for everyone to use, and for those of you who like to save a bit of time by using keyboard shortcuts, there's a very convenient trick that you may not have notic...

dinomight_0-1661880282065.jpeg
  • Spotify Star
  • Spotify Star
  • DENISEDEMATTOS
  • Visitor
  • 64629 Views
  • 47 replies
  • 107 likes
  • 64629 Views
  • 47 replies
  • 107 likes

Related artists shenanigans - could someone from the Spotify team look into this?

Hi, I was wondering if someone from the Spotify team could look into Related Artists for my artist profile. We average about 800 monthly listeners, are on a few playlists etc, but yet for some reason we have literally one related artist. I think some...

  • Regular
  • Hi, I was wondering if someone from the Spotify team could look into Related Artists for my artist profile.   We average about 800 monthly listeners, are on a few playlists etc, but yet for so...
  • sandtimerband
  • Regular
  • 292 Views
  • 1 replies
  • 0 likes
  • 292 Views
  • 1 replies
  • 0 likes

The Cliks snakehouse album track names don't match the songs

For some reason the songs only on this album seem to be one track out. From what I can work out the correct titles for each song are the next track on the album. This is also an issue on their single release of Complicated as one of the tracks is the...

  • Casual Listener
  • For some reason the songs only on this album seem to be one track out. From what I can work out the correct titles for each song are the next track on the album. This is also an issue on their single...
  • Leonardo
  • Roadie
  • 694 Views
  • 3 replies
  • 0 likes
  • Android
    Desktop
  • 694 Views
  • 3 replies
  • 0 likes

Verified Artist Account - My Album Isn't Listed

This account is linked to my verified artist account Liotta. "The World Won't Wait For You" by Liotta is no longer listed under the artst Liotta at all. A couple weeks ago I noticed that when clicking for the artist Liotta our release is no longer li...

  • Casual Listener
  • This account is linked to my verified artist account Liotta. "The World Won't Wait For You" by Liotta is no longer listed under the artst Liotta at all.   A couple weeks ago I noticed that whe...
  • Maxim
  • Spotify Star
  • 1199 Views
  • 5 replies
  • 0 likes
  • album not listed
    artist
    verified artist
  • 1199 Views
  • 5 replies
  • 0 likes

2000s and 2010s is not the same

I'm so tired of spotify making playlists claming that it's 2000s music but then they're taking it with, for example Drakes song "started from the buttom" from year 2013. The music that was released between 2000 and 2009 is 2000's music and music wich...

  • Newbie
  • I'm so tired of spotify making playlists claming that it's 2000s music but then they're taking it with, for example Drakes song "started from the buttom" from year 2013. The music that was released b...
  • 334 Views
  • 0 replies
  • 1 likes
  • 334 Views
  • 0 replies
  • 1 likes

Solved!! Songkick data appears on wrong artist page- could a Spotify moderator please look into this?

Greetings - songkick concert data of my artist appears on other artist profile (not on mine).It appears on:https://open.spotify.com/artist/3CUAB0MeaaanodyjOkdPx1And should appear here:https://open.spotify.com/artist/3UPgMxJ9klyJ9RhatIEjpl My songkick...

  • Regular
  • Greetings - songkick concert data of my artist appears on other artist profile (not on mine). It appears on: https://open.spotify.com/artist/3CUAB0MeaaanodyjOkdPx1 And should appear here: https:/...
  • DellaSquare
  • Roadie
  • 1023 Views
  • 6 replies
  • 1 likes
  • 1023 Views
  • 6 replies
  • 1 likes

How do I report a skipping track?

I posted this elsewhere in help, but I think it may have been the wrong area, so here goes! Been listening to this track - and it's about to get more popular, as it's featured in upcoming film Carol (2015). It's skips at 0:18, and then regularly thro...

  • Music Fan
  • I posted this elsewhere in help, but I think it may have been the wrong area, so here goes!  Been listening to this track - and it's about to get more popular, as it's featured in upcoming fi...
  • gc1975
  • Casual Listener
  • 1366 Views
  • 3 replies
  • 0 likes
  • Glitch
    glitching
    skip
    skipping
    track problem
  • 1366 Views
  • 3 replies
  • 0 likes

Advertising on Spotify

Hello all, how can I advertise in a 10KM radius around my local business using spotify ? Does Spotify offer this service? Thanks

  • Newbie
  • Hello all, how can I advertise in a 10KM radius around my local business using spotify ? Does Spotify offer this service? Thanks
  • 255 Views
  • 0 replies
  • 0 likes
  • 255 Views
  • 0 replies
  • 0 likes

Entire playlist missing all songs and replaced with weird german files

I have multiple playlists. My biggest one had been the starred playlist with over 1000 songs on it. I believe it was 3 days ago, and although I had been listening to the playlist the day before, when I logged on I noticed the starred playlist was gon...

messed up playlist.png
  • Casual Listener
  • ...hat, through the process of manually making a new playlist, I noticed certain songs have disappeared. I'm already aware of content disappearing do to technical and legal reasons. But some of songs t...
  • Deebee1337
  • Newbie
  • 1912 Views
  • 6 replies
  • 1 likes
  • 1912 Views
  • 6 replies
  • 1 likes

Combine artists/songs that use native alphabet or anything that indicate same artists/song.

It kinda irritating to search different name for the same artists or songs. eg Davichihttps://open.spotify.com/artist/3g32vaA54K92Ix9Q26bHgbhttps://open.spotify.com/artist/4z6yrDz5GfKXkeQZjOaZdq>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>Aileehttps:/...

  • Music Fan
  • It kinda irritating to search different name for the same artists or songs.   eg   Davichi https://open.spotify.com/artist/3g32vaA54K92Ix9Q26bHgb https://open.spotify.com/artist/4z6yr...
  • dreams_gumi
  • Newbie
  • 341 Views
  • 1 replies
  • 1 likes
  • 341 Views
  • 1 replies
  • 1 likes

Connected to Unknown Artist

I have two artists I would like to manage. One is myself (my solo project - Noshi), and the other is my band (Nihil Admirari). I was curious about the artist verification process, and when I went to do it with my email address, I realized I had alrea...

  • Newbie
  • I have two artists I would like to manage. One is myself (my solo project - Noshi), and the other is my band (Nihil Admirari). I was curious about the artist verification process, and when I wen...
  • Maxim
  • Spotify Star
  • 592 Views
  • 1 replies
  • 0 likes
  • artist verification
    wrong artist
  • 592 Views
  • 1 replies
  • 0 likes

Music Disappearing

I just want to know why Sloppy Toppy by Migos is no longer on Spotify, and also why Travelin' Soldier by Dixie Chicks is gone also.

  • Newbie
  • I just want to know why Sloppy Toppy by Migos is no longer on Spotify, and also why Travelin' Soldier by Dixie Chicks is gone also. 
  • Music40
  • Newbie
  • 941 Views
  • 1 replies
  • 1 likes
  • music
  • 941 Views
  • 1 replies
  • 1 likes

related music doesn't play songs by women

i started on a Faith Hill and Tim McGraw single and then just let spotify play "related music" afterwards and it has yet to play another song by a woman. It just keeps playing more guys.

  • Newbie
  • i started on a Faith Hill and Tim McGraw single and then just let spotify play "related music" afterwards and it has yet to play another song by a woman. It just keeps playing more guys.
  • 235 Views
  • 0 replies
  • 0 likes
  • 235 Views
  • 0 replies
  • 0 likes

Green Day - Boulevard of Broken Dreams?

Hello :)! I noticed that a lot (if not most) of Green Day's songs are availble to listen to on Spotify except for Boulevard of Broken Dreams. Am I somehow missing the song, like skipping over it? It doesn't make sense to me as to why most songs would...

  • Regular
  • Hello :)!   I noticed that a lot (if not most) of Green Day's songs are availble to listen to on Spotify except for Boulevard of Broken Dreams. Am I somehow missing the song, like skipping ove...
  • Edithonus
  • Regular
  • 5682 Views
  • 8 replies
  • 1 likes
  • 5682 Views
  • 8 replies
  • 1 likes

JPB and Mendum - Feelings

Electronic song. I feel like this song really should be on there, especially since JPB and Mendum already have songs on Spotify. Me and my friend would truly appreciate if you added this song!!! Thanks, Chris

  • Casual Listener
  • Electronic song. I feel like this song really should be on there, especially since JPB and Mendum already have songs on Spotify. Me and my friend would truly appreciate if you added this song!!!...
  • 239 Views
  • 0 replies
  • 1 likes
  • 239 Views
  • 0 replies
  • 1 likes

A song I would like to be on spotify

Wake Up by Melibea - Cafe del mar vol. 15

  • Newbie
  • Wake Up by Melibea - Cafe del mar vol. 15
  • user-removed
  • Not applicable
  • 375 Views
  • 1 replies
  • 0 likes
  • 375 Views
  • 1 replies
  • 0 likes

Where Is My Mind by Sunday Girl Gone?

Hi,Since I found Where is my mind by Sunday Girl 2 years ago or so I fell in love with it but recently I went to search it on the app and it’s vasished. I’m both devastated and curious with what happened with it? Has I been taken down complitely? All...

  • Newbie
  • Hi, Since I found Where is my mind by Sunday Girl 2 years ago or so I fell in love with it but recently I went to search it on the app and it’s vasished. I’m both devastated and curious with what ha...
  • user-removed
  • Not applicable
  • 778 Views
  • 1 replies
  • 0 likes
  • 778 Views
  • 1 replies
  • 0 likes

PLEASE ADD TROUT MASK REPLICA!

I noticed you added the spotlight kid and clear spot and that made me extremely happy. Thank you for that. I was hoping you guys could work on getting Trout Mask Replica by Captain Beefheart. Its considered his crowning achievement by many. It would ...

  • Newbie
  • I noticed you added the spotlight kid and clear spot and that made me extremely happy. Thank you for that. I was hoping you guys could work on getting Trout Mask Replica by Captain Beefheart. Its con...
  • Sebasty
  • Community Legend
  • 2003 Views
  • 1 replies
  • 2 likes
  • Avant-Garde
    Blues rock
  • 2003 Views
  • 1 replies
  • 2 likes

Allow user to select default sound device.

I am a premium user and the other day, all my offline downloads on my iPhone were deleted after the message saying I had exceeded the three devices allowed to download on to. I use three devices, my iPhone, my MacBook Pro and my daughter's phone for ...

  • Casual Listener
  • I am a premium user and the other day, all my offline downloads on my iPhone were deleted after the message saying I had exceeded the three devices allowed to download on to.  I use three dev...
  • 310 Views
  • 0 replies
  • 0 likes
  • 310 Views
  • 0 replies
  • 0 likes

Solved!! Why can't i choose this song?

Spoiler (Highlight to read)I was trying to listen to the American Satan soundtrack and I noticed that some songs can't be selected but will play eventually as the album continues to play. I looked up the song individually and it was just fine. I coul...

  • Newbie
  • I was trying to listen to the American Satan soundtrack and I noticed that some songs can't be selected but will play eventually as the album continues to play. I looked up the song individually...
  • fairykook
  • Casual Listener
  • 1863 Views
  • 2 replies
  • 0 likes
  • 1863 Views
  • 2 replies
  • 0 likes