Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Content Questions

Start a topic

Forum Posts

New Feature To Try On Desktop: Quick Search Shortcuts

Hey folks, The Spotify team is always working to make the software as simple as possible for everyone to use, and for those of you who like to save a bit of time by using keyboard shortcuts, there's a very convenient trick that you may not have notic...

dinomight_0-1661880282065.jpeg
  • Spotify Star
  • Spotify Star
  • DENISEDEMATTOS
  • Visitor
  • 64632 Views
  • 47 replies
  • 107 likes
  • 64632 Views
  • 47 replies
  • 107 likes

Why does audio stop after 10 seconds, on the minority of songs that play?

A friend created two playlists. I listened to them on spotify free. I upgraded to spotify premium today, and most tracks don't play at all now, and the rest play for exactly 10 seconds and then go silent. I tried with two different web browsers, and ...

  • Visitor
  • A friend created two playlists. I listened to them on spotify free. I upgraded to spotify premium today, and most tracks don't play at all now, and the rest play for exactly 10 seconds and then go si...
  • Bittencourt
  • Spotify Star
  • 267 Views
  • 1 replies
  • 0 likes
  • 267 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bring back Cop Car By Mitski if possible

This would be one the topic of the song Cop Car by Mitski. Plenty of us noticed the disappearance of the song Cop Car on Spotify the first day it was taken off and were curious on why that is and if it could be returned to Spotify. If not and it's po...

  • Newbie
  • This would be one the topic of the song Cop Car by Mitski. Plenty of us noticed the disappearance of the song Cop Car on Spotify the first day it was taken off and were curious on why that is and if ...
  • Innocent_Excel
  • Roadie
  • 884 Views
  • 2 replies
  • 2 likes
  • 884 Views
  • 2 replies
  • 2 likes

Where did "Lactic Acid Run" go?

Hello,Some time back, I found the playlist "Lactic Acid Run" in my recommendations on Spotify. After a short listen, I decided that it's ideal for my workouts. I saved it to my library and also listened to it during several workouts. However, on Thur...

  • Casual Listener
  • Hello, Some time back, I found the playlist "Lactic Acid Run" in my recommendations on Spotify. After a short listen, I decided that it's ideal for my workouts. I saved it to my library and also lis...
  • Bittencourt
  • Spotify Star
  • 481 Views
  • 5 replies
  • 0 likes
  • 481 Views
  • 5 replies
  • 0 likes

Solved!! Hey Metalheads, I'm calling for your help.

Hey there, I didn't know I was a Metal fan until I got to spotify and started messing with playlists, and guess what, I listen more to metal than anything else, the thing is my taste is hard to tell when it comes to metal bands, I've been enjoying so...

  • Regular
  • Hey there, I didn't know I was a Metal fan until I got to spotify and started messing with playlists, and guess what, I listen more to metal than anything else, the thing is my taste is hard to tell ...
  • sprjunior
  • Regular
  • 2998 Views
  • 12 replies
  • 0 likes
  • 2998 Views
  • 12 replies
  • 0 likes

Superuser Contribution Now Playing and Library tabs opening automatically

PlanFreeCountryAustraliaDeviceLenovo ThinkPad X250Operating SystemWindows 10 Pro My Question or IssueI do not find the Now Playing tab useful, so I have closed it. However, it constantly reopens itself, usually after ad breaks. It will pop up during ...

  • Regular
  • Plan Free Country Australia Device Lenovo ThinkPad X250 Operating System Windows 10 Pro   My Question or Issue I do not find the Now Playing tab useful, so I have closed it. However, i...
  • Alpheus7th
  • Regular
  • 803 Views
  • 10 replies
  • 1 likes
  • 803 Views
  • 10 replies
  • 1 likes

Superuser Contribution Why are you only suggesting podcasts?

Since the last update all I get suggested is podcasts? I would say about 85% of my listening are artists albums, there are a couple pods I listen too and very, very rarely listen to playlists. Yet for the last few months, since the big push when the ...

  • Visitor
  • Since the last update all I get suggested is podcasts? I would say about 85% of my listening are artists albums, there are a couple pods I listen too and very, very rarely listen to playlists. Yet fo...
  • Susan_GP
  • Moderator
  • 317 Views
  • 1 replies
  • 0 likes
  • 317 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why does spotify not finish playing an album until the end but start playing other songs?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Yukipippa
  • Casual Listener
  • 757 Views
  • 11 replies
  • 1 likes
  • 757 Views
  • 11 replies
  • 1 likes

How do I report copyright infringement?

Anyone else getting like random songs that fade out like they were soundcloud excerpts? I got played a song by this artist (https://open.spotify.com/artist/0w23Czp6F9ysoi54hTtSyK?si=9F-gG7D1S1W1B_agkEf1sg) and something seemed off. Turns out the whol...

  • Newbie
  • Anyone else getting like random songs that fade out like they were soundcloud excerpts? I got played a song by this artist (https://open.spotify.com/artist/0w23Czp6F9ysoi54hTtSyK?si=9F-gG7D1S1W1B_ag...
  • Bittencourt
  • Spotify Star
  • 874 Views
  • 1 replies
  • 0 likes
  • 874 Views
  • 1 replies
  • 0 likes

Superuser Contribution More than top results in search

It would be helpful if you would allow more than just your pre-filtered results when searching for a song. Why not allow us to see more results than just the top results?

  • Newbie
  • It would be helpful if you would allow more than just your pre-filtered results when searching for a song.  Why not allow us to see more results than just the top results?
  • Eni
  • Moderator
  • 323 Views
  • 1 replies
  • 1 likes
  • 323 Views
  • 1 replies
  • 1 likes

BLK ODYSSY "DRINKING GOOD" wrong lyrics

Funny thing, I've reported this error a few months ago, like at lest 6.In the outro he pretty clearly says: "This is a story of a young black man,Shot down with no gun in his hand"In spotify lyrics it says:"Shot down with a gun in his hand"This was s...

  • Casual Listener
  • Funny thing, I've reported this error a few months ago, like at lest 6. In the outro he pretty clearly says: "This is a story of a young black man, Shot down with no gun in his hand" In spotif...
  • 180 Views
  • 0 replies
  • 0 likes
  • 180 Views
  • 0 replies
  • 0 likes

Lyrics keep skipping

The lyrics skips to the end while the music is playing as normal

  • Casual Listener
  • The lyrics skips to the end while the music is playing as normal
  • Billy-J
  • Spotify Star
  • 168 Views
  • 1 replies
  • 0 likes
  • 168 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution finding collaborative playlists

Hi there - how can I FIND collaborative playlists? Is there a function (which I have overseen) in the search window that says "give me all collaborative playlists [including the keyword such or such]" Example: "list all collaborative playlists with t...

  • Roadie
  • Hi there - how can I FIND collaborative playlists? Is there a function (which I have overseen) in the search window that says "give me all collaborative playlists [including the keyword...
  • gustanyvo
  • Casual Listener
  • 55020 Views
  • 42 replies
  • 5 likes
  • 55020 Views
  • 42 replies
  • 5 likes

make a new blend playlist

How to make a new blend playlist

  • Visitor
  • How to make a new blend playlist
  • AdamDamon
  • Spotify Star
  • 29272 Views
  • 1 replies
  • 0 likes
  • 29272 Views
  • 1 replies
  • 0 likes

Solved!! 2 different bands mixed, please fix

My Question or Issue The artist Miskatonic has 4 albums listed and 1 single.2 of those albums are from the Edmonton based death metal band, the other 2 and the single are from the Boston based rock band of the same name. https://open.spotify.com/arti...

  • Casual Listener
  • My Question or Issue   The artist Miskatonic has 4 albums listed and 1 single. 2 of those albums are from the Edmonton based death metal band, the other 2 and the single are from the Boston b...
  • AdamDamon
  • Spotify Star
  • 297 Views
  • 3 replies
  • 0 likes
  • 297 Views
  • 3 replies
  • 0 likes

Wrong titles for the band "Mobile"

My Question or Issue So I checked the band "Mobile" and in their album "Tomorrow Starts Today" if I play the track "Dusting down the stars" it plays another song, and you can find the actual song under a different track called "See Right Through Me" ...

  • Newbie
  •     My Question or Issue   So I checked the band "Mobile" and in their album "Tomorrow Starts Today" if I play the track "Dusting down the stars" it plays another song, and you can...
  • AdamDamon
  • Spotify Star
  • 179 Views
  • 1 replies
  • 0 likes
  • 179 Views
  • 1 replies
  • 0 likes

Superuser Contribution No Baggage album missing

Hello Community! Is it possible to add the album No Baggage by Dolores O'Riordan? Could you please verify that? Thank you and best wishes

  • Casual Listener
  • Hello Community!   Is it possible to add the album No Baggage by Dolores O'Riordan?    Could you please verify that?    Thank you and best wishes  
  • cranberrysawus
  • Visitor
  • 269 Views
  • 3 replies
  • 0 likes
  • 269 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Songs unavailable

PlanPremiumCountrySwedenDeviceHp laptopOperating SystemWindows 10 My Question or IssueHello,I listen a lot to the artist Rome but since a few weeks back, several of their albums and songs have been unavailable, with no context or explanation given, a...

  • Casual Listener
  • Plan Premium Country Sweden Device Hp laptop Operating System Windows 10   My Question or Issue Hello, I listen a lot to the artist Rome but since a few weeks back, several of their a...
  • Helog1984
  • Visitor
  • 553 Views
  • 2 replies
  • 1 likes
  • 553 Views
  • 2 replies
  • 1 likes

Why is the band Trist not on spotify anymore?

Did they remove themselves or were they banned for some reason? The band did some DSBM stuff i’d love to have on my playlist.

  • Visitor
  • Did they remove themselves or were they banned for some reason? The band did some DSBM stuff i’d love to have on my playlist.
  • Bittencourt
  • Spotify Star
  • 247 Views
  • 1 replies
  • 0 likes
  • 247 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why doesn't music stop at end of album or playlist?

All the right boxes are set so music will end at end of record or playlist, but it starts again at the beginning, ad infinitum. How can I get it to stop at end of a playlist or album? It used to stop, but something has changed.

  • Visitor
  • All the right boxes are set so music will end at end of record or playlist, but it starts again at the beginning, ad infinitum. How can I get it to stop at end of a playlist or album? It used to stop...
  • Vasil
  • Moderator
  • 159 Views
  • 1 replies
  • 0 likes
  • 159 Views
  • 1 replies
  • 0 likes