Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Content Questions

Start a topic

Forum Posts

New Feature To Try On Desktop: Quick Search Shortcuts

Hey folks, The Spotify team is always working to make the software as simple as possible for everyone to use, and for those of you who like to save a bit of time by using keyboard shortcuts, there's a very convenient trick that you may not have notic...

dinomight_0-1661880282065.jpeg
  • Spotify Star
  • Spotify Star
  • scrollingcat
  • Visitor
  • 67360 Views
  • 48 replies
  • 109 likes
  • 67360 Views
  • 48 replies
  • 109 likes

Emma Shapplin Playlist is empty

My playlist for Emma Shapplin - Carmine Meo - has suddenly become empty. Other Emma Shapplin albums are still available but when I search again for this album it is not. I can understand if an artist has an issue with allowing access to their music b...

  • Newbie
  • My playlist for Emma Shapplin - Carmine Meo - has suddenly become empty.  Other Emma Shapplin albums are still available but when I search again for this album it is not.  I can understand ...
  • user-removed
  • Not applicable
  • 986 Views
  • 1 replies
  • 0 likes
  • 986 Views
  • 1 replies
  • 0 likes

MONO vs Mono, multiple artists, many incorrect attributed works.

Hey Spotify, There is a band MONO from Japan that I've always been a huge fan of, and on Spotify, there releases are not only split into two artists (Mono , MONO), but their releases aren't of the same entity (I'm assuming because MONO/Mono is a pret...

  • Casual Listener
  • Hey Spotify,   There is a band MONO from Japan that I've always been a huge fan of, and on Spotify, there releases are not only split into two artists (Mono , MONO), but their releases ar...
  • 217 Views
  • 0 replies
  • 0 likes
  • 217 Views
  • 0 replies
  • 0 likes

Please take me to the alley!

He guys,I hope someone is able to help me: Can anybody tell me why I can't find the latest album of Gregory Porter on Spotify?I mean, they brought two singles of the album on time, but the album, released at May 6th, isn't there?I'm waitin' that hard...

  • Casual Listener
  • He guys, I hope someone is able to help me:  Can anybody tell me why I can't find the latest album of Gregory Porter on Spotify? I mean, they brought two singles of the album on time, but the...
  • SvonWantoch
  • Casual Listener
  • 1697 Views
  • 4 replies
  • 2 likes
  • 1697 Views
  • 4 replies
  • 2 likes

Solved!! [All Platforms][Music] Please Fix the "Mad Max Fury Road" soundtrack...

Hi, I love the soundtrack to the movie Mad Max Fury Road, however, the playlist is messed up on Spotify. To clarify, the titles of many of the songs are incorrect and many songs are duplicates of others while other songs are missing. As an example, i...

  • Newbie
  • Hi,   I love the soundtrack to the movie Mad Max Fury Road, however, the playlist is messed up on Spotify.   To clarify, the titles of many of the songs are incorrect and many songs are...
  • blake
  • Community Legend
  • 868 Views
  • 2 replies
  • 0 likes
  • All Platforms
    music
  • 868 Views
  • 2 replies
  • 0 likes

Solved!! Green Day singles

I was wondering if there's any chance of getting more singles from this artist, specfically 04-05. Especially since some of the songs run together on this album.

spotifygreenday.png
  • Visitor
  • I was wondering if there's any chance of getting more singles from this artist, specfically 04-05. Especially since some of the songs run together on this album. 
  • user-removed
  • Not applicable
  • 4883 Views
  • 5 replies
  • 0 likes
  • 4883 Views
  • 5 replies
  • 0 likes

Solved!! Glee (TV Series)'s and John Denver's Albums

Are all of the Glee Albums uploaded to the streaming service? It seems like some of the music that used to be available before the series ended is no longer there. Also, could you please work on getting all of John Denver's albums? They're very preci...

  • Regular
  • Are all of the Glee Albums uploaded to the streaming service? It seems like some of the music that used to be available before the series ended is no longer there.   Also, could you please wor...
  • caamich
  • Regular
  • 1898 Views
  • 2 replies
  • 1 likes
  • album suggestion
  • 1898 Views
  • 2 replies
  • 1 likes

Creeper - multiple artists

Hi, I'm a big fan of new British band Creeper, they currently have 3 e.p's on Spotify. The problem is that 2 of the e.p's (The Callous Heart and The Stranger) are listed under one artist but their self titled e.p is listed as another artist called Cr...

  • Regular
  • Hi, I'm a big fan of new British band Creeper, they currently have 3 e.p's on Spotify. The problem is that 2 of the e.p's (The Callous Heart and The Stranger) are listed under one artist but their se...
  • Ash1683
  • Regular
  • 363 Views
  • 2 replies
  • 0 likes
  • 363 Views
  • 2 replies
  • 0 likes

Solved!! ADD Tool PLEASE

Honestly, there's nothing more I would love, than having the entire Tool discography on my spotify playlist. Also, "Hearing Damage" from Thom Yorke. Pleeeeaaaseeee

  • Newbie
  • Honestly, there's nothing more I would love, than having the entire Tool discography on my spotify playlist. Also, "Hearing Damage" from Thom Yorke. Pleeeeaaaseeee
  • user-removed
  • Not applicable
  • 622 Views
  • 1 replies
  • 0 likes
  • music
    Tool
  • 622 Views
  • 1 replies
  • 0 likes

search for music

I have preimum spotify. I have now loaded spotify on to my blackberry but all I can see is the tutorial page. I don't see where tye search for music button is. Any ideas?

  • Newbie
  • I have preimum spotify. I have now loaded spotify on to my blackberry but all I can see is the tutorial page. I don't see where tye search for music button is. Any ideas?
  • user-removed
  • Not applicable
  • 291 Views
  • 1 replies
  • 0 likes
  • 291 Views
  • 1 replies
  • 0 likes

Drake "Views"

Hey guys! When will it be available? Totally can't wait to listen to it.

  • Roadie
  • Hey guys! When will it be available? Totally can't wait to listen to it.
  • user-removed
  • Not applicable
  • 1537 Views
  • 7 replies
  • 0 likes
  • Hip Hop
    R&B
    Rap
  • 1537 Views
  • 7 replies
  • 0 likes

Solved!! Making Spotify family-friendly

How can I get radio-friendly versions of songs available? Often only explicit lyric versions are available. This means I can't just leave Spotify on shuffle if my youg kids are about. There seems to be no option to have 'ratings' anywhere and often o...

  • Newbie
  • How can I get radio-friendly versions of songs available? Often only explicit lyric versions are available. This means I can't just leave Spotify on shuffle if my youg kids are about. There seems to ...
  • user-removed
  • Not applicable
  • 936 Views
  • 1 replies
  • 0 likes
  • 936 Views
  • 1 replies
  • 0 likes

"Song not available" BS!

Why does spotify even show an album, if there are only 2 songs you can actually play from it!? The album "Wake up and smell the coffee" by the cranberries only allows me to play 2 songs, WTF? This is so annoying. Dont show all the other songs if I ca...

  • Casual Listener
  • Why does spotify even show an album, if there are only 2 songs you can actually play from it!?  The album "Wake up and smell the coffee" by the cranberries only allows me to play 2 songs, WTF? T...
  • user-removed
  • Not applicable
  • 755 Views
  • 6 replies
  • 0 likes
  • 755 Views
  • 6 replies
  • 0 likes

Noooo

I love his music so much, I hope they bring it back.

  • Casual Listener
  • I love his music so much, I hope they bring it back.
  • user-removed
  • Not applicable
  • 228 Views
  • 1 replies
  • 0 likes
  • 228 Views
  • 1 replies
  • 0 likes

Spotify Losing Ground On New Releases?

It's become clear to me that listeners are quickly becoming caught in the middle of ongoing competition between Apple and Spotify. Spotify is easier to use and certainly won't corrupt your iTune library. On the other hand Apple seems to be getting th...

  • Newbie
  • It's become clear to me that listeners are quickly becoming caught in the middle of ongoing competition between Apple and Spotify. Spotify is easier to use and certainly won't corrupt your iTune libr...
  • user-removed
  • Not applicable
  • 322 Views
  • 2 replies
  • 0 likes
  • 322 Views
  • 2 replies
  • 0 likes

Doubt

Can I pay Spotify premium with iTunes cards?

  • Newbie
  • Can I pay Spotify premium with iTunes cards?
  • MattSuda
  • Spotify Star
  • 316 Views
  • 2 replies
  • 0 likes
  • 316 Views
  • 2 replies
  • 0 likes

Help me find this song??

I don't that Spotify has it, but I really wanted to get this song, it's called "All I do" by logic.Thanks...

  • Music Fan
  • I don't that Spotify has it, but I really wanted to get this song, it's called "All I do" by logic. Thanks...
  • user-removed
  • Not applicable
  • 5757 Views
  • 2 replies
  • 1 likes
  • help me find a song
  • 5757 Views
  • 2 replies
  • 1 likes

28 gb free on phone, still wont offline

I have iphone 6s with 64 gb. I managed to download/offline 75% of my songs, but all the new ones I add to playlists does not get offlined. Even though I have 28gb free space. Most of them go grey ( the logo on the left showing it's waiting to downloa...

  • Newbie
  • I have iphone 6s with 64 gb. I managed to download/offline 75% of my songs, but all the new ones I add to playlists does not get offlined. Even though I have 28gb free space. Most of them go grey ( t...
  • Shake-a-Hoof
  • Roadie
  • 696 Views
  • 1 replies
  • 0 likes
  • Offline download
    Offline listening
    Offline syncing
  • 696 Views
  • 1 replies
  • 0 likes

Missing Spotify Chart

I was on SpotifyCharts.com looking for the Top 200 charts on 3/27/16 but they do not exist. Is it because it's Easter Sunday? Where could I find this information?

  • Casual Listener
  • I was on SpotifyCharts.com looking for the Top 200 charts on 3/27/16 but they do not exist. Is it because it's Easter Sunday? Where could I find this information?
  • 431 Views
  • 0 replies
  • 0 likes
  • 431 Views
  • 0 replies
  • 0 likes

Album Request Spotify

Hello I don't know if it is possible to request Spotify to add certain Artist, Albums or Songs but I thought that it is at least worth a try. I'm sure Spotify wants to hear customers feedback and try to keep them from moving to another music service ...

  • Newbie
  • Hello I don't know if it is possible to request Spotify to add certain Artist, Albums or Songs but I thought that it is at least worth a try. I'm sure Spotify wants to hear customers feedback and try...
  • realhiphop
  • Newbie
  • 1147 Views
  • 2 replies
  • 1 likes
  • Connect
    Other
    PlayStation
    ps3
    WP 8
  • 1147 Views
  • 2 replies
  • 1 likes

[Android][Music] No Boyfriend - Khaotic

This song is incredible...please make this available to us. Listen to it for a minute and then up vote the hell outta this. Also, Trey Songs - Don't Love Me ft. Lil' Wayne

  • Newbie
  • This song is incredible...please make this available to us. Listen to it for a minute and then up vote the hell outta this. Also, Trey Songs - Don't Love Me ft. Lil' Wayne
  • blake
  • Community Legend
  • 461 Views
  • 1 replies
  • 0 likes
  • Android
    music
  • 461 Views
  • 1 replies
  • 0 likes