Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Content Questions

Start a topic

Forum Posts

New Feature To Try On Desktop: Quick Search Shortcuts

Hey folks, The Spotify team is always working to make the software as simple as possible for everyone to use, and for those of you who like to save a bit of time by using keyboard shortcuts, there's a very convenient trick that you may not have notic...

dinomight_0-1661880282065.jpeg
  • Spotify Star
  • Spotify Star
  • scrollingcat
  • Visitor
  • 65660 Views
  • 48 replies
  • 107 likes
  • 65660 Views
  • 48 replies
  • 107 likes

Superuser Contribution Severe album art downsampling on mobile...

iPhone 14, latest Spotify app, iOS 16 I'm an artist, have emailed Spotify for Artists support, combed discussion boards, and it seems Spotify will not give a definitive answer for this issue. I uploaded art for my release ensuring it meets all of the...

  • Newbie
  • iPhone 14, latest Spotify app, iOS 16   I'm an artist, have emailed Spotify for Artists support, combed discussion boards, and it seems Spotify will not give a definitive answer for this issue...
  • Eni
  • Moderator
  • 325 Views
  • 1 replies
  • 1 likes
  • Help
    issue
    Other
  • 325 Views
  • 1 replies
  • 1 likes

Uncorrect link

Hi,I want to download song Leon - Sto me nece:https://open.spotify.com/track/4J3skAHu93c7cE5ENuofky?si=7QFNhvmxQ0yDqf6VV-i_Dw&utm_source=copy-link But this link contains song Leon - SipajLink is uncorrect.

  • Visitor
  • Hi, I want to download song Leon - Sto me nece: https://open.spotify.com/track/4J3skAHu93c7cE5ENuofky?si=7QFNhvmxQ0yDqf6VV-i_Dw&utm_source=copy-link   But this link contains song Leon - ...
  • Bittencourt
  • Spotify Star
  • 209 Views
  • 1 replies
  • 0 likes
  • 209 Views
  • 1 replies
  • 0 likes

Evensong Artist wrongly credited

Hey guys. So, there's a relatively obscure 1973 British folk-rock duo, "Evensong", that released an album under the same name in 1973. There's also an obscure Hungarian gothic metal group, Evensong, that formed in 1997 and released a couple albums ar...

  • Visitor
  • Hey guys. So, there's a relatively obscure 1973 British folk-rock duo, "Evensong", that released an album under the same name in 1973. There's also an obscure Hungarian gothic metal group, Evensong, ...
  • AdamDamon
  • Spotify Star
  • 197 Views
  • 1 replies
  • 0 likes
  • 197 Views
  • 1 replies
  • 0 likes

can you download Spotify history from 2 years ago

Not sure if this is the right tab to post this. My question is if there's any possibility to download my data from 2017 specifically in December. Or perhaps find the original songs on a specific playlist as it's been updated by many users and I canno...

  • Visitor
  • Not sure if this is the right tab to post this. My question is if there's any possibility to download my data from 2017 specifically in December. Or perhaps find the original songs on a specific play...
  • reubenefelix
  • Casual Listener
  • 4239 Views
  • 2 replies
  • 0 likes
  • 4239 Views
  • 2 replies
  • 0 likes

My lyrics contributions (adding, correcting, syncing lyrics) almost never get published

PlanFree/PremiumCountryHungaryDeviceGoogle Pixel 4a / HP laptopOperating SystemAndroid / Windows 10 My Question or Issue Hi,I regularly try to improve the Spotify experience by adding, correcting and syncing lyrics via Musixmatch.Could anyone provide...

  • Gig Goer
  • Plan Free/Premium Country Hungary Device Google Pixel 4a / HP laptop Operating System Android / Windows 10   My Question or Issue   Hi, I regularly try to improve the Spotify ex...
  • RnBAmbassador
  • Gig Goer
  • 630 Views
  • 7 replies
  • 0 likes
  • contributions
    lyrics
    musiXmatch
  • 630 Views
  • 7 replies
  • 0 likes

Superuser Contribution “Undoing Ruin” Tracklist out of order

PlanPremiumCountryUSADeviceiPhone12 mini My Question or IssueThe Tracklist for the album “Undoing Ruin” by Darkest Hour is posted In incorrect order when browsing in album view. It plays out of order as well when trying to play straight through. Plea...

  • Newbie
  • Plan Premium Country USA Device iPhone12 mini    My Question or Issue The Tracklist for the album “Undoing Ruin” by Darkest Hour is posted In incorrect order when browsing in album ...
  • Drivic
  • Visitor
  • 482 Views
  • 2 replies
  • 1 likes
  • 482 Views
  • 2 replies
  • 1 likes

Random unknown music starts to play without being selected

My Question or IssueFor the last couple days I have listened to Spotify for a while, pause it, then open it a little later only for it to start playing random music. This music isn't playing from my playlists or library. Normally above the image it w...

  • Newbie
  • My Question or Issue For the last couple days I have listened to Spotify for a while, pause it, then open it a little later only for it to start playing random music. This music isn't playing from m...
  • Not applicable
  • 310 Views
  • 2 replies
  • 0 likes
  • 310 Views
  • 2 replies
  • 0 likes

Superuser Contribution I NEED HELP FINDING A SONG!!

So I don't know how long ago but it was a while ago I found this song I'm pretty sure it's called slow motion potion not by the suicide boys but I remember one line of it which is 'slow motion potion Pop it open now you got me feeling so high" I've s...

  • Casual Listener
  • So I don't know how long ago but it was a while ago I found this song I'm pretty sure it's called slow motion potion not by the suicide boys but I remember one line of it which is 'slow motion potion...
  • ShaunIn3D
  • Newbie
  • 662 Views
  • 7 replies
  • 0 likes
  • 662 Views
  • 7 replies
  • 0 likes

Superuser Contribution Reset audiobook

My son is listening to an audiobook at night and sometimes falls asleep to it. How do I reset the audiobook so chapters he has listened to go back to zero minutes again? Seems I can only go this manually for each chapter and taking it back to zero ag...

  • Newbie
  • My son is listening to an audiobook at night and sometimes falls asleep to it. How do I reset the audiobook so chapters he has listened to go back to zero minutes again? Seems I can only go this manu...
  • Susan_GP
  • Moderator
  • 1319 Views
  • 1 replies
  • 0 likes
  • 1319 Views
  • 1 replies
  • 0 likes

Solved!! a certain song plays the audio of a different track on the album

The song „Go Figure“ on the album „Jing Chi“ has the audio of the previous song „Going Nowhere“.Tried it on different devices and another Spotify account. Same result.

  • Casual Listener
  • The song „Go Figure“ on the album „Jing Chi“ has the audio of the previous song „Going Nowhere“. Tried it on different devices and another Spotify account. Same result.
  • Philean
  • Casual Listener
  • 292 Views
  • 2 replies
  • 0 likes
  • 292 Views
  • 2 replies
  • 0 likes

Superuser Contribution How to play similar songs to the song you are listening to

How do I get spotify to play similar songs to the song I am currently listening to? Not just from my saved music but from the whole spotify site. Thanks in advance!

  • Newbie
  • How do I get spotify to play similar songs to the song I am currently listening to? Not just from my saved music but from the whole spotify site. Thanks in advance!
  • 1jaroush1
  • Casual Listener
  • 9676 Views
  • 2 replies
  • 0 likes
  • Music Discussion
  • 9676 Views
  • 2 replies
  • 0 likes

Superuser Contribution Premium profiles not showing any podcasts/podcast section

This happens to both myself and my partner. We're part of a family group with Premium subscription, no podcasts are visible if we search, even if we open a direct link to a specific podcast, and the podcast section is not available. This happens to t...

  • Visitor
  • This happens to both myself and my partner. We're part of a family group with Premium subscription, no podcasts are visible if we search, even if we open a direct link to a specific podcast, and the ...
  • Ivelina
  • Moderator
  • 182 Views
  • 1 replies
  • 0 likes
  • 182 Views
  • 1 replies
  • 0 likes

Solved!! Us vs the World by ilyTOMMY missing vocals

when i listen to this specific ilyTOMMY song i dont hear his vocals but i see the lyrics when i open the lyrics...anybody know why tommys vocals are missing

  • Roadie
  • when i listen to this specific ilyTOMMY song i dont hear his vocals but i see the lyrics when i open the lyrics...anybody know why tommys vocals are missing
  • osornios
  • Spotify Star
  • 279 Views
  • 1 replies
  • 0 likes
  • 279 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Wrong artist in 'This is ...'

PlanPremiumCountry My Question or IssueI was listening to 'This is Cream' (Eric Claptons 70's band) and suddenly a house music starts playing. The artist had the same name, but the music was quite different.

  • Newbie
  • Plan Premium Country   My Question or Issue I was listening to 'This is Cream' (Eric Claptons 70's band) and suddenly a house music starts playing. The artist had the same name, but the mus...
  • AlejaR
  • Moderator
  • 253 Views
  • 1 replies
  • 0 likes
  • 253 Views
  • 1 replies
  • 0 likes

Superuser Contribution Wrong music name

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Eni
  • Moderator
  • 183 Views
  • 2 replies
  • 0 likes
  • 183 Views
  • 2 replies
  • 0 likes

PLEASE FIX THE PROBLEM

This is the problem.it appears the song Standing Next To You by jungKook has been erroneously replaced with a fake sped up version and is now missing from charts

  • Visitor
  • This is the problem.it appears the song Standing Next To You by jungKook has been erroneously replaced with a fake sped up version and is now missing from charts
  • osornios
  • Spotify Star
  • 196 Views
  • 1 replies
  • 0 likes
  • 196 Views
  • 1 replies
  • 0 likes

Strange music from "Pat Metheny Trio"

Today I'm seeing some odd music added to my feeds. The songs are attributed to the "Pat Metheny Trio" and something called "Colokmusic" but they don't sound like Metheny or anywhere near as good. What's more the songs are all 2:00 or shorter and have...

  • Regular
  • Today I'm seeing some odd music added to my feeds. The songs are attributed to the "Pat Metheny Trio" and something called "Colokmusic" but they don't sound like Metheny or anywhere near as good. Wha...
  • RonBurgundyJazzFlute
  • Visitor
  • 552 Views
  • 2 replies
  • 0 likes
  • 552 Views
  • 2 replies
  • 0 likes

Superuser Contribution women composers

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Novy
  • Moderator
  • 245 Views
  • 2 replies
  • 0 likes
  • 245 Views
  • 2 replies
  • 0 likes