i cant turn off offline mode on my spotify on windows

[jimlambertonhards]

Plan

Free/Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

i have spotify on windows and my wifi went off so after it turned back on it was in offline mode, and when i googled why and how to turn it back on, it said to click file in the left of my screen but when i click on file the option just isnt there, and i also looked in overview in the settings and te option isnt there either

PLEASE HELP!!!

[Alex]

Hey there @jimlambertonhards,

Thanks for the post.

The Offline Mode button is located in the upper left-corner 3-dot menu > File > Offline mode.

If you're not seeing this. Do a clean reinstall of your Spotify app, following this guide.

Let us know if that helped.