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[Bug] Cannot Play This Song When Switching Source Device

[Bug] Cannot Play This Song When Switching Source Device

Plan:

Premium

Country:
US

 

Device:

Multi: Android, Macbook Intel, Macbook M2, PC


Operating System:

Android at least 12-13, OSX (at least El Capitan through Ventura  13.4), Linux (distro independent, several used)

 

My Question or Issue:

I've had this issue for awhile, hence the multiple versions. The frequency of the problem is increasing such that reporting is necessary.

Behavior:
Often I'll be listening on my phone and then change the source device through Spotify, clicking the bookshelf speaker icon directly left of the volume setting. Frequently when switching from the phone to the computer (always in this direction) I the music will pause, and then when I click play I get the blue popup message "Cannot Play This Song Right Now. ..." The app at this state effectively crashes and no song can be played, even if the song is downloaded. Otherwise the interface appears to work correctly. Upon restarting the app there is no history of the song and the queue is similarly killed from the phone preventing resuming as no history is tracked.

Resolution:
Switching back to the phone works without issue. Restarting the computer application is required to resume listening on these devices.

Possible Issues/Additional Information:

I use a VPN on the phone and despite being connected to the local network on both devices the crash still happens. This crash does also appear to happen when using split tunneling (Spotify passing through) or even turning off the VPN. Worth noting as usually (but not always) the computer will specify that the phone is on a different network (phone doesn't display this info). This at least demonstrates that Spotify is not properly connecting through the local network (this likely leads to other issues, such as Spotify getting trapped in a boot loop when there is no network connection and it is not in offline mode (why -_____-) as it requires a WAN connection).

Unrelated Issues and Similar Issues:
Issues such as [0, 1 ] are not related as these are single compute devices and the audio output is being changed at the system level. [2] is potentially related but I've never seen this bidirectional and the user is using Windows (Android is common), but I've seen this on multi-platform. The clean install is clearly not the solution as this has happened across several machines of different types and demonstrates a deeper issue (even if it is an installation issue). Nor are issues like [3] as the problem is queuing, but this may be connected as the queue does also get destroyed.

These issues have existed for years and I myself have experienced this for years. This is likely an under-reported problem as it is generally an annoyance and trivially solved. [Related note per reporting behavior]

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