Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Can't enable high quality streaming on my Mac, though I just upgraded to Premium

Can't enable high quality streaming on my Mac, though I just upgraded to Premium

I just upgraded to Premium, but when I go to setting, trying to enable high quality streaming, the button is still unmoveable, as if I'm not premium... can someone help?

Reply
3 Replies

Hello there and welcome to the community,

 

Try to log out and right back in Spotify. Do you see 'Spotify Premium' at the top of your screen ? If so you should have access to this feature.

SoundofusSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Tried this already, still not working, I have the Premium wording on my
profile, but it's not working, such features works on my iPhone but can't
be activated on my mac, strange....

This is a deal killer, I too have an iMac and listening to audio playback without the equalizer enabled is similar to the difference between watching color tv vs. black and white tv. I did a clean install and I have enabled the premium button.

Suggested posts