Choppy streaming via bluetooth device while using magic mouse!?

[klags]

I have a new problem in Spotify that has just started after a recent update. Its so bad chances are it will make me cancel my spotify subscription if it can't be fixed.

I use an arcam r-blink bluetooth DAC that streams music from my computer to my analog stereo. It has worked flawlessly for 2 years.

I have made no changes to hardware, wires, software related to the device, etc. The only changes have been recent spotify updates.

What happens is that while using my wireless apple bluetooth mouse at the same time as spotify streaming via bluetooth, it skips constantly.

This problem does not occur when streaming video online, when using an other video or audio site, or while using iTunes. This is clearly a problem that is specifically related to Spotify.

Help please?

[LordRollin]

I haven't been able to find any other situations where people are describing what you are. To me, it sounds like somehow the signals are interfering, but my understanding is that it's hard for bluetooth signals to interfere with one another, so I really can't explain it. I would contact support and see if they know something, because I'm drawing a blank on this, sorry.

[kypreos]

I am having the same problem.  I have the songs downloaded for play on my laptop running windows 10 and nothing else running and the music cuts in and out, speeds up, slows down, drops sections of the music and just sounds terrible.  I have the same problem with the Linux and the android clients.  I have noticed this started happing after an update a few months ago.  Other music sources such as amazon music, amazon streaming, youtube, NPR, etc don't have the same problem streaming to bluetooth devices. 

My computer is a dual core i5 2.67 GHz with 8 gig of ram and a very fast half terabyte SSD.  The bluetooth speakers are Sony SRS-X2.

[kypreos]

l believe my problems may be due to bluetooth interference.  I have a Netgear AC1750 wireless router.  It's a great router but I noticed that if I unplug the wireless router the skipping seems to stop.  It seems to get worse when there is lots of 2.4GHz traffic on it.  I've moved the router further from my bluetooth speaker and experimented changing channels and it seems to have helped.  If you can try switching your wireless connection to 5GHz or connect wired if possible.  

Before changing channels manually I reccomend checking to see which channels are open near you.  I have an app for my phone which shows all of the wireless access points in the area, what channels they are on, and how strong their signals are.  I reccomend downloading something like that.

Check out this Wikipedia article for more information.

[klags]

The most ridiculous thing is that this is STILL A PROBLEM. Its also a problem with other streaming services on my computer. The really stupid part is that this NEVER ever ever happens when streaming from my phone. I wonder, is this really just a memory problem?? Is it possible that the computer just can't do what a phone can in terms of acting as a music streaming source? What a stupid annoyance that I am still having this problem. I just have resorted to always streaming from my phone to the stereo to avoid the choppy bs. Spotify may not actually be the source problem, although it may still be the culprit given how much power it uses to run on the computer...

[kypreos]

That is possible.  I've been running spotify mostly under Linux and haven't had the skipping issue anymore but I switched from using a bluetooth speaker to my line out on my laptop straight to my stereo.  I'm guessing it has more to do with buffering, interrupt handlers and the bluetooth API but I haven't written any bluetooth streaming apps in Windows or Mac OS so I couldn't tell you.  Hopefully the one of the developers or QA engineers at spotify will be able to reproduce the issue in a development environment at some point.  There are a number of other obscure issues dealing with large playlist and memory use they are probably more busy with along with implementing new features.

[profanegod]

It's happening to me as well. I own a couple of devices, a bose sport headset and a sony xrs speaker. Both experience the issue intermittently, the sony has the issue more frequently and for longer durations.

Only when using spotify, but never any other music app such as itunes or pandora. It also happens on both my PCs and phone. I'm completely at a loss why it is this way, but I really want Spotify to correct the issue. My workouts suffer because of this nonsense.