Discover weekly not updating

[mrlagmer]

Hi,

My discover weekly playlist has not updated since 7th March. As a premium subscriber I use this playlist the most and would like to get this issues resolved.

Any help fixing this issue would be appreciated. 

Thanks. 

[Dreadlord]

Hey @mrlagmer,

Welcome to Spotify Community!

Can you confirm if:

• You are following your Discover Weekly playlist. You can log into your account on a desktop computer > go to Browse > Discover, and make sure you are following the Discover Weekly playlist. 

• Were you streaming music recently? ( streams from the DW playlist don't count towards your recommendations )

• Do you regularly listen with Private Session? 

[mrlagmer]

Yes I am following the playlist.

Yes I have been playing lots of music (none from the DW playlist because it has not updated in a month)

No I never use private session.

[Dreadlord]

Hey @mrlagmer,

I have escalated this to the staff for you, we will get back to you soon with any update on this. 🙂

[Dreadlord · Accepted solution]

Hey @mrlagmer,

I have confirmation from the staff  that your DW will be updated soon. : ) 

If there be any problem, please let me know.

[swc_bzr]

Hi I also have this problem. What details do you need to fix it? Thanks, Sam.

[JeremyGunawan]

it happens to me too today. can i get this fixed?

[Jescsir]

I have the same problem, it's not updating.

[josheaton]

Same problem here

[robdebob · Accepted solution]

Same Problem here!

[swc_bzr]

Hi others with this Discover Weekly issue.

I managed to get mine to update by accessing it off one of my other devices (I use the same account on all my devices). It's not a proper fix but it has updated at last.

Wouldn't it be wonderful if we could contact Spotify directly and get someone to solve our problems in a timely manner? Very poor service in my opinion.

[patrickdfwilson]

Same thing with me. Frustrating.

[josheaton]

I tried the same thing but didn't get the same result.  I get the same result across all devices.

[Verdandi]

I had to load the page to the old setup in IE.

[aldro]

same problem here

[robdebob]

solved