Help Wizard
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FAQs
Please see below the most popular frequently asked questions.
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Ongoing Issues
Please see below the current ongoing issues which are under investigation.
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Help categories
Account & Payment
Using Spotify
Listen Everywhere
Can't deal with the issues any more. I've just cancelled my subscription and signed up with Deezer. I will not support your company if you don't support your paying customers. Bye Bye
Is there anything you need help with?
You can contact support or tweet to @SpotifyCares on Twitter for help.
https://www.spotify.com/about-us/contact/contact-spotify-support/
If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.
Support usually replies within 24-48 hours.
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