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Issue Report: Keyboard Shortcut Confusion Causes Unexpected Log Out on Mac Client

Issue Report: Keyboard Shortcut Confusion Causes Unexpected Log Out on Mac Client

Plan

Premium

 

Device

Macbook Pro M1 MAX 2021

 

Operating System

MacOS 13.4 (22F66)

 

Hello, I've been experiencing a peculiar issue with keyboard shortcuts on the Spotify Mac client that seems to be a bug. Here's the specific situation: When I use the Command + W shortcut to close the client window, I expect the window to close but my account remains logged in. However, upon pressing Command + W a second time, I find myself unexpectedly logged out. This is strange as I know the correct shortcut for logging out is Shift + Command + W.

 

It seems there's confusion in the shortcut functions, causing the behaviors of Command + W and Shift + Command + W to intertwine. This leads to my being logged out repeatedly after closing windows, which has been quite inconvenient.

I'm not sure whether this is a widespread issue or just specific to my experience. If anyone has encountered a similar situation or has any relevant suggestions for a solution, your feedback would be greatly appreciated.

 

Additionally, I hope this can catch the attention of the official Spotify team for a possible fix. While it's a small bug, resolving it would significantly improve user experience for many of us.

 

Thank you all!

Reply
1 Reply

Hey @Darkcalamity,

 

Thanks for bringing this to our attention!

 

We've forwarded this to the relevant team so they can look into it. In the meantime, make sure you're always running the latest version of Spotify so you don't miss out on any updates.

 

The Community is always here if something else comes up.

 

Cheers!

YordanModerator
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