Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Not able to drag-and-drop / add songs to most of the playlists

Not able to drag-and-drop / add songs to most of the playlists

Brief description of the issue

For several version I have had a problem with the desktop version of the Spotify where when trying to drag and drop songs to playlists it is not possible. When I drag the song to the name of the list in the side the green + never shows up. The same happens if I right click on the song and then choose the option add to playlist.

 

This does not happen to all playlists but to like 80% of them.

I have found two workarounds which are: 1) play a song from the playlist you want to add to and then it is possible to add to it; 2) edit the playlist without changing anything and save and then it is possible to add to it.

 

To note that the same account works fine in other platforms such as on my phone.

 

Steps to reproduce the issue:

No idea what can be done to reproduce the problem.

 

What steps you’ve tried already:

I have tried several steps (not sure of the order): 1) log-out and in; 2) uninstall and reinstall spotify (with deleting of the library parts as well); and 3) delete the cache.

 

Your device and operating system (e.g. MacBook Air, 10.10 OSX)

MacBook Pro with macOS High Sierra 10.13.2

 

Type of Spotify account you have (Free/ Premium):

Premium

 

The app version of Spotify you’re using:

1.0.72.117.g6bd7cc73 (although it has happened with older versions as well)

 

Reply
0 Replies

Suggested posts