Playback won't start after paused - Mac Desktop

[andydurren]

Plan: Family Plan

Free/Premium: Premium

Country: USA

Device: MacBook Pro (13-inch, 2019, Two Thunderbolt 3 ports)

Operating System: 

Mac OS Mojave 10.14.6

My Question or Issue: I listen to Spotify all day for work. When I have a call, I pause Spotify. When I come back to Spotify and un-pause, the playback doesn't work. It appears to play, but there is no sound, and tells me the song can't be played at this time. If I close and re-start, it will work again. 

[Alex]

Hey @andydurren,

Thanks for reaching out about this in the Community!

Sorry to hear that you're having such an experience with the app.

We'd recommend running a clean reinstall of the app. Please follow the steps from this Spotify Guide exactly, as this will assure that all app data is cleared completely, before reinstalling.

Keep us posted on how you get on with this.

Cheers.