Help Wizard
Step 1
Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Just quickly...
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
FAQs
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Ongoing Issues
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Help categories
Account & Payment
Using Spotify
Listen Everywhere
Hello. In our office we have a collected playlist of music that we share and careful curate. We have placed a ban on Carlos Santana music in our office (we know this policy as the "Bantana"), but we are worried that Spotify Radio may play a Carlos Santana song when we use the stream in radio mode.
Please add a checkbox ("Bantana") that will disable Carlos Santana music from being played on our accounts. I've taken the liberty of designing a User Interface a mockup of how this feature might look in the preferences pane.
Thank you for your time!
- C Note Delux
Suggested posts
Let's introduce ourselves!
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…
Staff / Moderator/ 3 years ago in Social & Random