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Spotify app makes other apps (like browser) have slow or no internet

Spotify app makes other apps (like browser) have slow or no internet

Like the title said, after a few period of listening songs on Spotify app, other apps (like browser) have slow internet or no connection. Sometimes, searching songs in the app while playing songs is not responsive too. When I close Spotify app, everything back to normal.
Yes, I set the playback on Very High. But the problem persists even when choose High or Normal. I'm subscribing to Spotify Premium right now.
I don't have this issue with Netflix, Prime Video, Youtube (on browser), and Apple Music (which I've been using before I moved to Spotify).
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1 Reply

Hi there @buffersly,

 

Thanks for reaching out. Could you please provide us the following:

  • Is this on all devices or only on one Mac? If you use the web player on the same Mac, do you have any similar issues?
  • When did this start happening? Did this coincide with an update to MacOS or the Spotify app?
  • Does it show in the Activity Monitor that Spotify is using more system resources and/or network bandwidth than usual? Send us some screenshots from there.
  • A video of the behaviour. If the files are too large to attach here in the Community, you can send them to us via Google Drive or as unlisted YouTube videos.

With this information, we’d be happy to investigate.

Keep us posted.

JoanModerator
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