Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
I can't open spotify, everytime I try to open it, it just shuts down. I have tried to reinstall it, and tried to remove the caches, but I can't get it to work!! Do any of you know what i can do???
Have you tried a clean reinstall?
https://support.spotify.com/learn-more/faq/#!/arti
Don’t worry about losing your favorite songs - all your playlists will be waiting for you when you sign in again. You’ll just need to redownload any previously synced music.
Yes, but there isn't a folder in caches called spotify, so i can't deleted.
I have the exact same problem. Very interested if anyone knows how to solve this!
I think I have the same problem.
I've described it once:
Would be really great if the spotify programmers could fix this issue...
Cheers
Andreas
Thank you SO MUCH. This was the only thing that worked for me. ❤️
Music God bless ya! 😄
That did the trick.
Thanks a bunch man!
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…