Updates Consistently Change Playback and Audio Quality Settings

[disc_count]

Plan

Premium

Country

USA

Device

(iPhone 8, Macbook Pro 16,1)

Operating System

(iOS 14.6, macOS 10.15.7)

My Question or Issue

Wondering why my audio playback settings and audio quality settings are changed during updates. I would estimate that this has been happening for at least a year on both mobile and desktop on various operating systems. I always want the highest quality audio and I do not want Spotify to automatically start playing suggested songs at the end of an album or playlist. I've had to reset the settings like this many times. Is this just what happens when the apps are updated? Is there a way to lock settings from changing?

[Ivan]

Hey @disc_count, 

Thanks for posting - we’re here to help!        

It's a good idea to perform a clean reinstall of the Spotify app on all devices in use. This will remove corrupted data that might be causing the issue. 

If this persists after a clean reinstall, check the hosts file on your MacBook for entries that need to be deleted. Follow the steps described here on how to do that. 

We also recommend making sure no battery optimization settings or data cleaning apps run active on your mobile device. Such features can often prevent the app from operating at full capacity. We also suggest accessing the app settings and making sure all Permissions are enabled for Spotify. 

Let us know how you get on! We'll be here in case you need any further help with this.