Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Mac)

Discuss Spotify for Mac

Start a topic

Forum Posts

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 3809 Views
  • 1 replies
  • 0 likes
  • 3809 Views
  • 1 replies
  • 0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 5996 Views
  • 1 replies
  • 0 likes
  • 5996 Views
  • 1 replies
  • 0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 4140 Views
  • 1 replies
  • 3 likes
  • 4140 Views
  • 1 replies
  • 3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • bfteach
  • Regular
  • 40528 Views
  • 19 replies
  • 1 likes
  • music stops
  • 40528 Views
  • 19 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Spotify Legend
  • 166081 Views
  • 0 replies
  • 35 likes
  • Mac
  • 166081 Views
  • 0 replies
  • 35 likes

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • Spotify is bringing Jam to the desktop app! 🥳 🖥️ 💻 Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in ...
  • MattSuda
  • Spotify Star
  • 3809 Views
  • 1 replies
  • 0 likes
  • 3809 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sonoma 14.3.1 - Spotify app not fully visible - controls missing

Plan PremiumCountry UKDevice Mac StudioOperating System Sonoma 14.3.1 My Question or IssueThe Spotify app is not functioning correctly. Large red / yellow boxes and no controls. I've deleted the app and re-installed several times. I've manually remov...

  • Newbie
  • Plan Premium Country UK Device Mac Studio Operating System Sonoma 14.3.1   My Question or Issue The Spotify app is not functioning correctly. Large red / yellow boxes and no cont...
  • Eni
  • Moderator
  • 343 Views
  • 1 replies
  • 0 likes
  • Sonoma 14.3.1
  • 343 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Mac App] Play/Pause keyboard button not working

Today's morning I noticed that right after installing the latest update:Spotify for macOS (Apple Silicon)1.2.10.760.g52970952The Play/Pause button stopped from working, which is somewhat annoying.

  • Visitor
  • Today's morning I noticed that right after installing the latest update: Spotify for macOS (Apple Silicon) 1.2.10.760.g52970952 The Play/Pause button stopped from working, which is somewhat annoyi...
  • jsm91
  • Newbie
  • 4754 Views
  • 17 replies
  • 2 likes
  • 4754 Views
  • 17 replies
  • 2 likes

Solved!!Superuser Contribution Spotify app on mac - klick on Login button only opens terminal.

Hi folks.When I click the "login" button in the Spotify app on Mac OS (Ventura) it does not open the browser page but instead opens the terminal app.Deleted all spotify dependencies an did a fresh reinstall of the app, but still the same.No clue how ...

  • Casual Listener
  • Hi folks. When I click the "login" button in the Spotify app on Mac OS (Ventura) it does not open the browser page but instead opens the terminal app. Deleted all spotify dependencies an did a fres...
  • grumero
  • Casual Listener
  • 318 Views
  • 2 replies
  • 0 likes
  • 318 Views
  • 2 replies
  • 0 likes

Superuser Contribution When scrolling in a podcast to select the screen jumps backwards

PlanPremiumCountryUSDeviceMacbook Pro 2024Operating SystemLatest IOS My Question or IssueWhile navigating to select a podcast, within an artists list of podcasts the screen will jump back to newer ppdcasts

  • Visitor
  • Plan Premium Country US Device Macbook Pro 2024 Operating System Latest IOS   My Question or Issue While navigating to select a podcast, within an artists list of podcasts the screen w...
  • Yordan
  • Moderator
  • 206 Views
  • 1 replies
  • 0 likes
  • 206 Views
  • 1 replies
  • 0 likes

Superuser Contribution Macbook Spotify App Slow and Unresponsive

PlanPremiumCountry Sweden Device(iPhone 13 Pro Max, Macbook 16-Inch 2021Operating System: macOS Sonoma 14.3.1 (23D60) My Question or Issue Ever since November/December i have been having issues with the Spotify app on my macbook it have been very slo...

  • Casual Listener
  • Plan Premium Country Sweden   Device (iPhone 13 Pro Max, Macbook 16-Inch 2021 Operating System: macOS Sonoma 14.3.1 (23D60)     My Question or Issue   Ever since N...
  • Joan
  • Moderator
  • 572 Views
  • 3 replies
  • 0 likes
  • Help
  • 572 Views
  • 3 replies
  • 0 likes

Superuser Contribution Why does remote spotify stop being discoverable?

I have Spotify running on a MacOS "server" that's connected to my stereo. I often run Spotify on my laptop, which is on the same LAN, and find something I want the server version to play. Usually I can click Connect To A Device, and the server will s...

  • Newbie
  • I have Spotify running on a MacOS "server" that's connected to my stereo. I often run Spotify on my laptop, which is on the same LAN, and find something I want the server version to play. Usually I c...
  • Ivelina
  • Moderator
  • 233 Views
  • 1 replies
  • 0 likes
  • 233 Views
  • 1 replies
  • 0 likes

Superuser Contribution no way to go to recently played podcasts

Premium / USA / all devicesEvery other way I have of listening to podcasts (youtube, apple) allows me to quickly visit recently played episodes. Spotify doesn't, I have to search the episode name again.

  • Regular
  • Premium / USA / all devices Every other way I have of listening to podcasts (youtube, apple) allows me to quickly visit recently played episodes. Spotify doesn't, I have to search the episode name...
  • skyis0ver
  • Visitor
  • 6479 Views
  • 13 replies
  • 4 likes
  • 6479 Views
  • 13 replies
  • 4 likes

Solved!!Superuser Contribution Speaker Names in Spotify Menu Bar

PlanFree/PremiumCountry UK Device(iPhone SE, Macbook Air late 2016)Operating System(iOS 17.3.1, macOS 12.3.1) IssueIn the Spotify menu bar you can select a speaker, I have two Airport Express devices, both have been factory reset and renamed in the M...

  • Roadie
  • Plan Free/Premium Country UK   Device (iPhone SE, Macbook Air late 2016) Operating System (iOS 17.3.1,  macOS 12.3.1)   Issue In the Spotify menu bar you can select a speaker...
  • Ivelina
  • Moderator
  • 617 Views
  • 3 replies
  • 0 likes
  • 617 Views
  • 3 replies
  • 0 likes

Spotify crashes immediately when the desktop window opens

PlanPremiumCountryUSDeviceMacbook Pro 2015 RetinaOperating SystemCatalina 10.15.6 My Question or Issuehi, my spotify desktop client crashes immediately upon opening. catalina 10.15.6. UPDATE: Spotify opened using this command: open /Applications/Spot...

  • Casual Listener
  • Plan Premium Country US Device Macbook Pro 2015 Retina Operating System Catalina 10.15.6   My Question or Issue hi, my spotify desktop client crashes immediately upon opening. catalina...
  • 222 Views
  • 0 replies
  • 1 likes
  • 222 Views
  • 0 replies
  • 1 likes

Solved!!Superuser Contribution Desktop app for Mac doesn't open

PlanFreeCountryMexicoDeviceiMacOperating SystemMacOS Ventura 13.6.4 My Question or IssueHi! Since mid-February the Spotify desktop app for Mac doesn't open. I tried with reinstall the app and update to the latest MacOS version but the issue persists.

  • Casual Listener
  • Plan Free Country Mexico Device iMac Operating System MacOS Ventura 13.6.4   My Question or Issue Hi! Since mid-February the Spotify desktop app for Mac doesn't open. I tried with rein...
  • DiegoEduardoEP
  • Casual Listener
  • 410 Views
  • 2 replies
  • 0 likes
  • 410 Views
  • 2 replies
  • 0 likes

Spotify intermittently causes wifi to slowdown on my Mac and causes kernel panic

Plan: PremiumCountry: United States Device: MacBook Pro 15 inch Early 2019 Operating System: macOS Big Sur 11.6.4 My Question or IssueWhen I use the Spotify Desktop app on Mac, it plays fine for maybe like 30 min and then all of a sudden, my internet...

  • Casual Listener
  • Plan: Premium Country: United States   Device: MacBook Pro 15 inch Early 2019  Operating System: macOS Big Sur 11.6.4   My Question or Issue When I use the Spotify Desktop ...
  • amitkulk123
  • Casual Listener
  • 591 Views
  • 2 replies
  • 0 likes
  • Big Sur
    Crash
    Desktop
    kernel panic
    Mac
    macOS
    wifi
  • 591 Views
  • 2 replies
  • 0 likes

Superuser Contribution Re: Issue about the Spotify Community Website

Hello this is my 1st visit to the SPOTIFY forum so apologies if I have misplaced this question: I am a co user with my partner and a week ago I am no longer able to play my playlist in sequence (as I have before) but the next song jumps to a random s...

  • Visitor
  • Hello this is my 1st visit to the SPOTIFY forum so apologies if I have misplaced this question: I am a co user with my partner and a week ago I am no longer able to play my playlist in sequence (as I...
  • Susan_GP
  • Moderator
  • 241 Views
  • 1 replies
  • 0 likes
  • 241 Views
  • 1 replies
  • 0 likes

Superuser Contribution Every song says 'Spotify can't play this song right now'

PlanFreeCountryUS DeviceMacbook Air 2015 My Question or IssueFor the last week or two, every time I try to listen to music on the web player a message comes up saying that Spotify can't play that song right now. It happens to every song, not just a p...

  • Newbie
  • Plan Free Country US   Device Macbook Air 2015   My Question or Issue For the last week or two, every time I try to listen to music on the web player a message comes up saying that...
  • Vasil
  • Moderator
  • 687 Views
  • 3 replies
  • 0 likes
  • 687 Views
  • 3 replies
  • 0 likes

Superuser Contribution Why is my Spotify webplayer just a black screen as soon as I log in?

My webplayer has always worked fine but a few weeks ago, I stopped being able to use it on Safari because as soon as I clicked on the link, it would take me to the webplayer page but it would be black. A few days ago, I got Google Chrome and I've pla...

  • Casual Listener
  • My webplayer has always worked fine but a few weeks ago, I stopped being able to use it on Safari because as soon as I clicked on the link, it would take me to the webplayer page but it would be blac...
  • Yordan
  • Moderator
  • 1324 Views
  • 4 replies
  • 0 likes
  • 1324 Views
  • 4 replies
  • 0 likes

[Unsolved] Desktop "Couldn't find that page" and Open at Login Error

PlanPremium CountryPortugal Device(Mac Mini M1 2020) Operating System(MacOS Monterrey 12.0.1) I've had this issue for over a week. I'm posting now because I found a solve that works for me. EDIT: The solve worked for a day, on two separate installati...

Screenshot 2021-11-24 at 02.14.13.png Screenshot 2021-11-24 at 02.14.54.png
  • Newbie
  •   Plan Premium   Country Portugal   Device (Mac Mini M1 2020)   Operating System (MacOS Monterrey 12.0.1)   I've had this issue for over a week. I'm posting now ...
  • jhh87
  • Newbie
  • 4001 Views
  • 2 replies
  • 4 likes
  • loading
    open at login
    Resolved
  • 4001 Views
  • 2 replies
  • 4 likes

Solved!!Superuser Contribution Error code: Accesspoint: 31 - Spodify can not detect internet connection

PlanPremium DuoDevice(iMacbook Pro Operating SystemiOS 10, My Question or IssueSpotify can not detect my internet connection. I have 207mbps connection and no issues with any other applications. I deleted Spotify app from ios and reinstalled. Now I a...

  • Casual Listener
  • Plan Premium Duo Device (iMacbook Pro  Operating System iOS 10,   My Question or Issue Spotify can not detect my internet connection. I have 207mbps connection and no issues with an...
  • desertbaker13
  • Newbie
  • 27837 Views
  • 5 replies
  • 2 likes
  • 27837 Views
  • 5 replies
  • 2 likes

Solved!!Superuser Contribution The artist profiles are not loading

PlanPremiumCountryUKDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueOn both the Mac app and the IOS app, the artist profiles are not loading.Using:Spotify for macOS ...

  • Casual Listener
  • Plan Premium Country UK Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue On both the Mac ...
  • Ivelina
  • Moderator
  • 370 Views
  • 3 replies
  • 0 likes
  • 370 Views
  • 3 replies
  • 0 likes

Superuser Contribution Podcasts auto-mark as played, then unmark themselves

MBA M1/2020Spotify for macOS (Apple Silicon)1.2.31.1205.g4d59ad7c This behavior just started in the last few weeks. If I pause/stop a podcast episode near the end of it's run-time, Spotify automatically marks the ep as played. Unfortunately, that "pl...

  • Newbie
  • MBA M1/2020 Spotify for macOS (Apple Silicon) 1.2.31.1205.g4d59ad7c   This behavior just started in the last few weeks.   If I pause/stop a podcast episode near the end of it's run-ti...
  • Ivelina
  • Moderator
  • 284 Views
  • 1 replies
  • 0 likes
  • 284 Views
  • 1 replies
  • 0 likes