Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Mac)

Discuss Spotify for Mac

Start a topic

Forum Posts

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 5415 Views
  • 1 replies
  • 0 likes
  • 5415 Views
  • 1 replies
  • 0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 7421 Views
  • 1 replies
  • 0 likes
  • 7421 Views
  • 1 replies
  • 0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 5066 Views
  • 1 replies
  • 3 likes
  • 5066 Views
  • 1 replies
  • 3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • bfteach
  • Regular
  • 42625 Views
  • 19 replies
  • 1 likes
  • music stops
  • 42625 Views
  • 19 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Spotify Legend
  • 167310 Views
  • 0 replies
  • 35 likes
  • Mac
  • 167310 Views
  • 0 replies
  • 35 likes

Spotify doesn't play the entire playlist

I have a playlist which has about 50 hours of music in it (give or take), however when i play it spotify seems to be grabbing a chunk of this (maybe 100 songs) and looping them, this is without repeat turned on.It also seems to do the same thing when...

  • Newbie
  • I have a playlist which has about 50 hours of music in it (give or take), however when i play it spotify seems to be grabbing a chunk of this (maybe 100 songs) and looping them, this is without repea...
  • 324 Views
  • 0 replies
  • 2 likes
  • Mac
    Windows
  • 324 Views
  • 0 replies
  • 2 likes

Songs will play on desktop but not on my phone

Hello, I have looked at forums to see how this question has been addressed but all are a bit different. It appears that my local files which play fine on my computer (macbook pro) will not play on my phone. They are indicated to be downloaded as the ...

  • Newbie
  • Hello,    I have looked at forums to see how this question has been addressed but all are a bit different. It appears that my local files which play fine on my computer (macbook pro) will...
  • 197 Views
  • 0 replies
  • 0 likes
  • Mac
  • 197 Views
  • 0 replies
  • 0 likes

Crash after +- 1 minute CONSTANLY

Hi Spotify! I've got the newest Spotify on my Mac (El Capitan), but after about 1 minute / 30 seconds, Spotify closes itself. Now I'm able to listen to a song for 30 seconds if I'm quick. :l I tried deleting and reinstall Spotify, but the bug keeps e...

  • Casual Listener
  • Hi Spotify!   I've got the newest Spotify on my Mac (El Capitan), but after about 1 minute / 30 seconds, Spotify closes itself. Now I'm able to listen to a song for 30 seconds if I'm quick. :l...
  • Madelon
  • Casual Listener
  • 1163 Views
  • 3 replies
  • 0 likes
  • Mac
  • 1163 Views
  • 3 replies
  • 0 likes

Superuser Contribution "X More Releases" Missing

When I click on the "Album" for all of the songs by Rammstein in my library, I'm brought to the album's page as expected. However, this album is different from the album accessed from Rammstein's main page. Fore example, my "Rosenrot" goes here https...

  • Casual Listener
  • When I click on the "Album" for all of the songs by Rammstein in my library, I'm brought to the album's page as expected. However, this album is different from the album accessed from Rammstein's mai...
  • 374 Views
  • 0 replies
  • 0 likes
  • Mac
    Windows
  • 374 Views
  • 0 replies
  • 0 likes

New Releases Page Bug - Automatic Scroll to Top

For weeks now, when I go to the New Releases page from the Browse menu, and I click on an album title to see the track list for the album, then I hit the back button to go back to the New Releases page, as soon as I try to scroll, I am sent all the w...

  • Newbie
  • For weeks now, when I go to the New Releases page from the Browse menu, and I click on an album title to see the track list for the album, then I hit the back button to go back to the New Releases pa...
  • bennywiebet
  • Newbie
  • 463 Views
  • 4 replies
  • 1 likes
  • Mac
  • 463 Views
  • 4 replies
  • 1 likes

Don't know who I'm following

It seams somewhere along the many updates, it just plain doesn't show if I'm following an artist or not. This is frustrating as I think I'm not following anyone, missing out on their updates, releases. I am, in fact, following most artists I like, bu...

  • Casual Listener
  • It seams somewhere along the many updates, it just plain doesn't show if I'm following an artist or not. This is frustrating as I think I'm not following anyone, missing out on their updates, release...
  • McLachlan
  • Roadie
  • 262 Views
  • 1 replies
  • 0 likes
  • Mac
  • 262 Views
  • 1 replies
  • 0 likes

[OSX] [Desktop] Spotify does not close and constantly reopens

DescriptionDesktop Spotify Client Constantly Reopens and cannot permanently closeA more detailed description, using numbered stepsOpened Spotify (technically, it was already open)Then I 'Quit' SpotifyI noticed Spotify restarted itself, minimized in t...

  • Newbie
  • Description Desktop Spotify Client Constantly Reopens and cannot permanently close A more detailed description, using numbered steps Opened Spotify (technically, it was already open) Then...
  • charlierockwell
  • Casual Listener
  • 709 Views
  • 2 replies
  • 2 likes
  • Mac
  • 709 Views
  • 2 replies
  • 2 likes

Solved!! Radio not loading

Not sure what happened but up until a few days ago my radio area was working fine and now all of a sudden starting a day ago or so I can't load my radio section at all or create new artist radio's. I'm on a mac and I've tried completely uninstalling ...

Screen+Shot+2014-11-13+at+8.52.36+PM.png
  • Regular
  • Not sure what happened but up until a few days ago my radio area was working fine and now all of a sudden starting a day ago or so I can't load my radio section at all or create new artist radio...
  • MikeyE_73
  • Casual Listener
  • 41471 Views
  • 41 replies
  • 4 likes
  • Mac
  • 41471 Views
  • 41 replies
  • 4 likes

Spotify won't play on my car android when i choose a song.

I use it on my Android car dvdץwhen i enter a playlist and want to play a song, a popup show me to add to playlist, and to play next ect. it only work when i press the shuffle. but it's annoying that i can't play what i want to listen now.

  • Newbie
  • I use it on my Android car dvdץ when i enter a playlist and want to play a song, a popup show me to add to playlist, and to play next ect. it only work when i press the shuffle. but it's annoyi...
  • 222 Views
  • 0 replies
  • 0 likes
  • Mac
  • 222 Views
  • 0 replies
  • 0 likes

spotify maximizes and minimizes itself

Spotify is continuingly maximizing and minimizing itself randomly on OSX. I'm really tired of this behavior and its really annoying. I hope there will be an update to fix this. edit: yes I know its the wrong topic I posted this but I cant delete and ...

  • Casual Listener
  • Spotify is continuingly maximizing and minimizing itself randomly on OSX. I'm really tired of this behavior and its really annoying. I hope there will be an update to fix this.   edit: yes I k...
  • 262 Views
  • 0 replies
  • 0 likes
  • Mac
  • 262 Views
  • 0 replies
  • 0 likes

New UX desktop media player looks horrible

The new UX on the desktop version looks like something from 2004, resembles an apple player. All the blue areas are wasted space, why would you change the modern sleek looking payer from before to this giant waste of space looking thing? come on guys...

sdfg.jpg
  • Casual Listener
  • The new UX on the desktop version looks like something from 2004, resembles an apple player. All the blue areas are wasted space, why would you change the modern sleek looking payer from before to th...
  • 278 Views
  • 0 replies
  • 2 likes
  • Mac
  • 278 Views
  • 0 replies
  • 2 likes

Maximize window button on desktop version for Mac OS appears misplaced

I noticed that on the Spotify desktop version (Premium user, 1.0.42.151.g19de0aa6) for Mac OS (Sierra, 10.12.1) there appears to be an issue with the close / minimize / maximize window buttons. Specifically, the close / minimize buttons (red / yellow...

  • Newbie
  • I noticed that on the Spotify desktop version (Premium user, 1.0.42.151.g19de0aa6) for Mac OS (Sierra, 10.12.1) there appears to be an issue with the close / minimize / maximize window buttons. Speci...
  • 388 Views
  • 0 replies
  • 1 likes
  • Mac
  • 388 Views
  • 0 replies
  • 1 likes

Solved!! Spotify Keeps Randomly Stopping Mid-Song

The Spotify Service runs fine on my desktop and iPhone -- But when use it on my MacBook PC it keeps on randomly stopping and won't continue to play the song -- You can select another song which will start to play but it will randomly stop playing the...

  • Casual Listener
  • The Spotify Service runs fine on my desktop and iPhone -- But when use it on my MacBook PC it keeps on randomly stopping and won't continue to play the song -- You can select another song which will ...
  • cbmomof4
  • Newbie
  • 59829 Views
  • 15 replies
  • 1 likes
  • Mac
  • 59829 Views
  • 15 replies
  • 1 likes

The Wolf - Mumford & Sons is playing a different song

When I open the song 'The Wolf' by Mumford & Sons, it actually plays 'Snake Eyes'. Both on iOS and Mac.

  • Newbie
  • When I open the song 'The Wolf' by Mumford & Sons, it actually plays 'Snake Eyes'. Both on iOS and Mac.
  • 211 Views
  • 0 replies
  • 0 likes
  • Mac
  • 211 Views
  • 0 replies
  • 0 likes

Not all local files shown in local files

I have a folder with some local mp3s. In the past Spotify has found these files without any problems. But lately, both on my Mac and my PC more than half of the files are not "found". I have specifed specific folders and everything. Cleared the Spoti...

  • Casual Listener
  • I have a folder with some local mp3s. In the past Spotify has found these files without any problems. But lately, both on my Mac and my PC more than half of the files are not "found". I have specifed...
  • Jheezee
  • Newbie
  • 317 Views
  • 1 replies
  • 0 likes
  • Mac
    Windows
  • 317 Views
  • 1 replies
  • 0 likes

Cover Art

Is there anyone who knows why the Cover art doesn´t show on this site and many other sites..? It doesn´t matter what webbrowser your using, or Windows och Mac, the same result all the time. https://developer.spotify.com/technologies/widgets/examples/...

  • Newbie
  • Is there anyone who knows why the Cover art doesn´t show on this site and many other sites..? It doesn´t matter what webbrowser your using, or Windows och Mac, the same result all the time.   ...
  • 267 Views
  • 0 replies
  • 0 likes
  • Mac
    Windows
  • 267 Views
  • 0 replies
  • 0 likes

Huge write to disk on OSX

Hi, I'm using spotify desktop client on OSX 10.11.In task manager I can see, that spotify did write 477GB to my drive in the last 22 days - thats my current uptime. Is that correct behaviour?6TB/year on SSD seems like a lot...

  • Casual Listener
  • Hi, I'm using spotify desktop client on OSX 10.11. In task manager I can see, that spotify did write 477GB to my drive in the last 22 days - thats my current uptime. Is that correct behaviour? ...
  • brablc
  • Newbie
  • 1276 Views
  • 4 replies
  • 0 likes
  • Mac
  • 1276 Views
  • 4 replies
  • 0 likes

[Mac] Can't seek within a track or adjust volume

Clicking on the bar to skip within a track or to change the volume does nothing.1. Open Spotify2. Play any song3. Hovering over the bar turns it green and reveals the drag handle. However, you cannot click on it.4. Same behavior with the volume bar (...

  • Casual Listener
  • Clicking on the bar to skip within a track or to change the volume does nothing. 1. Open Spotify 2. Play any song 3. Hovering over the bar turns it green and reveals the drag handle. However, yo...
  • jrmehle
  • Casual Listener
  • 687 Views
  • 1 replies
  • 0 likes
  • Mac
  • 687 Views
  • 1 replies
  • 0 likes

Spotify Messages box not refreshing

My message box does not refresh itself automatically. I only see new messages when I shutdown the app and restrart it on my mac. I'm running OS Sierra and Spotify version 1.0.41.375.g040056ca. Even when I restart the app, the message box does not sho...

  • Newbie
  • My message box does not refresh itself automatically. I only see new messages when I shutdown the app and restrart it on my mac. I'm running OS Sierra and Spotify version 1.0.41.375.g040056ca.  ...
  • robske_110
  • Regular
  • 248 Views
  • 1 replies
  • 0 likes
  • Mac
  • 248 Views
  • 1 replies
  • 0 likes

Album names are missing from nav bar

Only the song and artist names are shown. Is this happening for anyone else? I'm using version 1.0.41.375.g040056ca.

  • Casual Listener
  • Only the song and artist names are shown. Is this happening for anyone else? I'm using version 1.0.41.375.g040056ca.
  • 168 Views
  • 0 replies
  • 0 likes
  • Mac
  • 168 Views
  • 0 replies
  • 0 likes