Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
4414 Views
1 replies
0 likes

4414 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
6505 Views
1 replies
0 likes

6505 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
4444 Views
1 replies
3 likes

4444 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
41265 Views
19 replies
1 likes
music stops

41265 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
166480 Views
0 replies
35 likes
Mac

166480 Views
0 replies
35 likes

Solved!! Error 127 (Mac OS X 10.9.2) - Please Help

Cant´t login to Spotify, getting error message 127 and I cant´t find any threads about this. Have tried to reinstall Spotify several times and I have also messed around with the firewall settings but nothing seems to help. If you have any suggestions...

SpotiMode
Casual Listener
Cant´t login to Spotify, getting error message 127 and I cant´t find any threads about this. Have tried to reinstall Spotify several times and I have also messed around with the...
2014-09-20 11:12:03 PM
2016-08-19 9:00:35 AM
Anouk-Louise
Casual Listener
11406 Views
5 replies
3 likes
Mac

11406 Views
5 replies
3 likes

Offline at Spotify after Facebook email and password change

Hello everybody, I have the following issue: I cannot login to Spotify. Where: desktop App, Mobile App, Spofify Web App (shortly: everywhere except this forum). Please see attached screenshots. My Spotify account is bounded to my Facebook account.Rec...

Grinning
Newbie
Hello everybody, I have the following issue: I cannot login to Spotify. Where: desktop App, Mobile App, Spofify Web App (shortly: everywhere except this forum). Please see attached screensho...
2016-08-18 10:58:27 AM
199 Views
0 replies
0 likes
Mac

199 Views
0 replies
0 likes

Charged twice without subscription

Hello,Earlier today I tried to sign up for the student discount for Spotify premium. I have never used Spotify premium before. In order to get the student discount I need to verify that I was a college student. On my first attempt, I entered my name ...

milnicky
Newbie
Hello, Earlier today I tried to sign up for the student discount for Spotify premium. I have never used Spotify premium before. In order to get the student discount I need to verify that I was ...
2016-08-17 8:50:57 PM
2016-08-17 9:35:41 PM
MauriceMV
Spotify Star
199 Views
1 replies
0 likes
Mac

199 Views
1 replies
0 likes

Most of songs blacked out

Hi all since couple days ago most of the songs in my spotify got black out and cannot listen to them I doubed these might be non - avaibale songs though its too much and happeded too suddern , ive been a user since 3 years ago and never had this kind...

Screen Shot 2016-08-17 at 2.03.31 AM.png

ramy_boram
Newbie
Hi all since couple days ago most of the songs in my spotify got black out and cannot listen to them I doubed these might be non - avaibale songs though its too much and h...
2016-08-16 9:07:28 PM
2016-08-16 12:17:01 AM
osornios
Spotify Star
1873 Views
1 replies
0 likes
Mac

1873 Views
1 replies
0 likes

Solved!! No sound on OS X Yosemite.

Hi, When I listened to music yesterday, the music suddently stoped. It looks like the music is still playing (the 'second counter' in the bottom continues counting up and the progress bar moves) but no sound. I tried to play some music on itunes, whi...

seb5s
Newbie
Hi, When I listened to music yesterday, the music suddently stoped. It looks like the music is still playing (the 'second counter' in the bottom continues counting up and the progress bar ...
2015-01-20 10:07:07 AM
2016-08-15 12:37:25 AM
willfromflorida
Newbie
5241 Views
4 replies
1 likes
Mac

5241 Views
4 replies
1 likes

Solved!! Release Notes - Spotify for Desktop 1.0.6

What's new in this version (1.0.6): You can now filter playlists to find tracks with ease. Long playlists load quickly after sorting. Added hard techno to your Soft Lullabies mix? Ctrl-Z (or Cmd-Z) to undo. Copy Embed Code is now in the menu. Just ri...

Goodman
Spotify Legend
What's new in this version (1.0.6): You can now filter playlists to find tracks with ease. Long playlists load quickly after sorting. Added hard techno to your Soft Lullabies mix? Ct...
2015-05-28 1:09:20 PM
2016-08-15 10:00:37 PM
oceanclub1970
Regular
11396 Views
103 replies
12 likes
Mac
Windows

11396 Views
103 replies
12 likes

radio song shows up twice in a row

I'm on Spotify (Mac) and my radio station came up with the same exact song twice in a row. Seems like odd behaviour, as I don't think someone would want to hear the same song twice on a radio. If it helps, its a newer station (just created yesterday)...

fitzfallstar
Newbie
I'm on Spotify (Mac) and my radio station came up with the same exact song twice in a row. Seems like odd behaviour, as I don't think someone would want to hear the same song twice on a radio. If it ...
2016-08-10 9:35:57 PM
197 Views
0 replies
0 likes
Mac

197 Views
0 replies
0 likes

Superuser Contribution Does a refund apply due to the removal of features I payed for?

Hey guys! A few weeks ago Spotify just removed the lyrics feature from its desktop application, at least for Mac, and since then I needed to go to Google to get to know them or for karaoke.The issue is, when I bought 1-year of Premium subscription, t...

chiefGui
Regular
Hey guys! A few weeks ago Spotify just removed the lyrics feature from its desktop application, at least for Mac, and since then I needed to go to Google to get to know them or for karaoke. ...
2016-08-08 9:22:18 PM
2016-08-09 1:05:30 PM
MaryS
Roadie
335 Views
1 replies
1 likes
Mac

335 Views
1 replies
1 likes

Spotify / sonus

HELP! How can I play music direct from the stand alone Spotify ap on my iPad which I love, rather than through the dreadful sonus/Spotify interface etc where there isn't even an album list and you can't see individual song titles etc. I just want to ...

Kate50
Newbie
HELP! How can I play music direct from the stand alone Spotify ap on my iPad which I love, rather than through the dreadful sonus/Spotify interface etc where there isn't even an album list and you ca...
2016-08-06 9:54:02 AM
280 Views
0 replies
0 likes
Mac

280 Views
0 replies
0 likes

Local Files vs. Spotify Files

Is there a reason why I can't play songs on my playlist that are sourced through Spotify? They seem to only play if I use my phone. But when I try to play on my laptop they are not available. Is it a coincidence that the songs that won't play are als...

wingzeero88
Newbie
Is there a reason why I can't play songs on my playlist that are sourced through Spotify? They seem to only play if I use my phone. But when I try to play on my laptop they are not available. I...
2016-08-05 9:20:32 AM
297 Views
0 replies
0 likes
Mac

297 Views
0 replies
0 likes

Playlist I made is "created by Facebook ID number", not my name.

It displays correctly on the webplayer, but not the desktop app.

dougberry
Newbie
It displays correctly on the webplayer, but not the desktop app.
2016-08-04 10:05:19 PM
2016-08-04 11:36:28 PM
osornios
Spotify Star
291 Views
1 replies
0 likes
Mac

291 Views
1 replies
0 likes

'Your Music' Songs not loading

'Your Music' -> Songs shows no songs:'Your Music' -> Albums loads indefinitely'Your Music' -> Artists loads indefinitelyAll other functionality (playlists, search...) works fine. 'Your Music' works fine on my iPhone app too. I've tried reinstalling S...

Screen Shot 2016-08-04 at 4.12.18 PM.png

Screen Shot 2016-08-04 at 4.13.43 PM.png

bencmbrook
Newbie
'Your Music' -> Songs shows no songs: 'Your Music' -> Albums loads indefinitely 'Your Music' -> Artists loads indefinitely All other functionality (playlists, search...) w...
2016-08-04 10:14:58 PM
2016-08-04 11:32:04 PM
osornios
Spotify Star
551 Views
1 replies
0 likes
Mac

551 Views
1 replies
0 likes

Solved!! After the latest update, Spotify (Mac) desktop doesn't plays music anymore

This morning I updated Spotify on my Mac laptop (OS X 10.9.5) to the lastest version (0.9.14.13.gba5645ad), but after that Spotify doesn't play any songs anymore; not from my own playlists nor from Spotify's own playlists. I constantely get the messa...

Migi_B
Casual Listener
This morning I updated Spotify on my Mac laptop (OS X 10.9.5) to the lastest version (0.9.14.13.gba5645ad), but after that Spotify doesn't play any songs anymore; not from my own playlists nor from S...
2014-10-02 11:12:08 PM
2016-08-03 9:10:17 PM
12170713219
Newbie
22420 Views
59 replies
3 likes
Mac

22420 Views
59 replies
3 likes

Mac client stutter when doing other things

Been fighting this problem a while now and I'm not sure what to do anymore. Spotify running on my iMac doesn't seem to be a happy bunny. I've tried the 'ol re-install. So what's happening, the sound quality seems pretty poor, I have tried the various...

dantastic
Casual Listener
Been fighting this problem a while now and I'm not sure what to do anymore. Spotify running on my iMac doesn't seem to be a happy bunny. I've tried the 'ol re-install. So what's happening,...
2013-05-26 12:20:07 PM
2016-08-03 1:13:26 AM
cedb
Newbie
2905 Views
13 replies
1 likes
Mac

2905 Views
13 replies
1 likes

Solved!! My starred playlist is gone

After I updated the app my starred playlist was gone, I had so many great songs there, where did they go? I do need to start all over again????

raafael23
Casual Listener
After I updated the app my starred playlist was gone, I had so many great songs there, where did they go? I do need to start all over again????
2016-08-02 11:46:51 PM
2016-08-02 12:08:49 AM
raafael23
Casual Listener
346 Views
1 replies
0 likes
Mac

346 Views
1 replies
0 likes

Playlist not playing

I have spotify premium and I always play my songs thru my phone, but this time when I play one of my playlist it says im not connected to my internet, other playlist are working fine... When I connect to the internet all songs are promt to download, ...

Undauntedcray
Newbie
I have spotify premium and I always play my songs thru my phone, but this time when I play one of my playlist it says im not connected to my internet, other playlist are working fine... When I connec...
2016-08-01 8:53:49 AM
2016-08-01 12:56:37 AM
osornios
Spotify Star
233 Views
1 replies
0 likes
Mac

233 Views
1 replies
0 likes

Solved!! Can't Add songs from iTunes anymore

In the past I have been able to drap and drop songs from my iTunes that aren't on Spotify into playlists and they play as local files. Recently, though, I haven't been able to add any of my local files! Both iTunes and Spotify are fully up to date. C...

gRyan
Newbie
In the past I have been able to drap and drop songs from my iTunes that aren't on Spotify into playlists and they play as local files. Recently, though, I haven't been able to add any of my local fil...
2015-03-19 4:24:54 AM
2016-07-31 10:41:16 AM
Grant_kh
Casual Listener
4379 Views
5 replies
0 likes
Mac

4379 Views
5 replies
0 likes

iOS Error message: "There was an error posting to... spotify"

As strange as it could be I'm having this error on iOS 9.3 Spotify App. Any ideas? I have uninstalled, reinstalled, reset all social connections, still having this error.

user-removed
Visitor
As strange as it could be I'm having this error on iOS 9.3 Spotify App. Any ideas? I have uninstalled, reinstalled, reset all social connections, still having this error.
2016-04-30 4:17:52 PM
2016-07-29 4:41:31 AM
squinter
Casual Listener
2255 Views
16 replies
8 likes
Mac

2255 Views
16 replies
8 likes

Wrong song in bottom left. Not song that is playing.

I'll play a song but the thumbnail and the Arists/ Song name are not correct. Even when I click LYRICS it takes me to the wrong song. Is this happening to anyone else? Also, I'm experiencing other bugs. I can't drag and drop local files. Things are t...

editjames
Music Fan
I'll play a song but the thumbnail and the Arists/ Song name are not correct. Even when I click LYRICS it takes me to the wrong song. Is this happening to anyone else? Also...
2015-04-03 1:02:37 AM
2016-07-27 3:28:37 PM
mexicansl00t
Newbie
392 Views
1 replies
1 likes
Mac

392 Views
1 replies
1 likes

Last.FM account sync dissappears from player options

Problem I have with Spotify desktop player is that all the time my saved Last.fm account information disappears from my settings/preferences and nothing is scrobbled at some point when that info is lost. Can't notice it when exaclty that happens- aft...

lightscellar
Casual Listener
Problem I have with Spotify desktop player is that all the time my saved Last.fm account information disappears from my settings/preferences and nothing is scrobbled at some point when that info is l...
2016-07-07 4:24:56 PM
2016-07-24 3:28:37 PM
lightscellar
Casual Listener
368 Views
3 replies
0 likes
Mac
Windows

368 Views
3 replies
0 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

Desktop (Mac)

Forum Posts