Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
4930 Views
1 replies
0 likes

4930 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
6936 Views
1 replies
0 likes

6936 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
4712 Views
1 replies
3 likes

4712 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
42100 Views
19 replies
1 likes
music stops

42100 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
166842 Views
0 replies
35 likes
Mac

166842 Views
0 replies
35 likes

Solved!! Download quality

The desktop app doesn't have separate settings for streaming and syncing quality. So if I'm a premium user, does it always download music in 320kbps or only when high quality streaming enabled? If it depends on streaming setting, how do I re-download...

error92
Newbie
The desktop app doesn't have separate settings for streaming and syncing quality. So if I'm a premium user, does it always download music in 320kbps or only when high quality streaming enabled? If it...
2014-01-17 4:26:31 AM
2016-08-31 10:22:21 PM
Terrantino
Regular
21826 Views
2 replies
1 likes
Mac

21826 Views
2 replies
1 likes

[OS X] Can't stop Spotify from auto-launching, setting doesn't save

I'm running OS X 10.10.3 and Spotify 1.0.3.101.gbfa97dfe. Spotify won't stop auto launching. When I go to Settings > Advanced Settings > Open Spotify Automatically...> switch from Minimized to No. I don't see a 'save' button anywhere but when I quit ...

user-removed
Visitor
I'm running OS X 10.10.3 and Spotify 1.0.3.101.gbfa97dfe. Spotify won't stop auto launching. When I go to Settings > Advanced Settings > Open Spotify Automatically...> switch from Minim...
2015-04-09 8:16:20 AM
2016-08-31 12:25:24 PM
DontRentMusic
Newbie
2442 Views
3 replies
0 likes
Mac

2442 Views
3 replies
0 likes

Mac OS X and Spotify 1.0.36.124 with auto proxy

Hello, my auto proxy settings just stopped working about a month ago, it simply doesn't work. I have to change it to manual to be able to user proxy, or disable it if I don't need proxy. The auto proxy setting doesn't seem to work either with manual ...

denisvm
Newbie
Hello, my auto proxy settings just stopped working about a month ago, it simply doesn't work. I have to change it to manual to be able to user proxy, or disable it if I don't need proxy. The aut...
2016-08-30 5:25:03 PM
872 Views
0 replies
3 likes
Mac

872 Views
0 replies
3 likes

'Make Current Playlist' functionality AWOL

In the most recent update 1.0.1, the new client as well as losing filter functionality and apps, has lost the ability to change the current playlist/source when right/ctrl-clicking. This was a feature I used multiple times daily, and the regression o...

mwuk
Regular
In the most recent update 1.0.1, the new client as well as losing filter functionality and apps, has lost the ability to change the current playlist/source when right/ctrl-clicking. This was a featur...
2015-03-16 3:48:30 PM
2016-08-28 10:40:21 AM
Tieh
Newbie
542 Views
2 replies
4 likes
Mac

542 Views
2 replies
4 likes

ISSUE. All songs in starred playlist disappeared!

Logging in today my starred playlist is empty - a few thousand songs gone.Checking different devices this is the same across all.Read all forum topics and nothing points me in the right direction. Cannot recover the songs on the account backend onlin...

moo5k
Casual Listener
Logging in today my starred playlist is empty - a few thousand songs gone. Checking different devices this is the same across all. Read all forum topics and nothing points me in the right ...
2016-08-24 3:35:31 AM
2016-08-25 5:40:07 AM
moo5k
Casual Listener
270 Views
1 replies
0 likes
Mac

270 Views
1 replies
0 likes

Solved!! can you search for a song in some one you are following?

So I heard a song from some one I know while workign out. I know the name of the song but they dont have there play list arranged in a way i can find it. IS there a way to search in Spotify in side a person i am following for a particular song?

rmjames007
Regular
So I heard a song from some one I know while workign out. I know the name of the song but they dont have there play list arranged in a way i can find it. IS there a way to search in Sp...
2016-08-20 7:42:31 PM
2016-08-20 7:49:05 PM
Dreadlord
Community Legend
583 Views
1 replies
0 likes
Mac
Windows

583 Views
1 replies
0 likes

Solved!! Error 127 (Mac OS X 10.9.2) - Please Help

Cant´t login to Spotify, getting error message 127 and I cant´t find any threads about this. Have tried to reinstall Spotify several times and I have also messed around with the firewall settings but nothing seems to help. If you have any suggestions...

SpotiMode
Casual Listener
Cant´t login to Spotify, getting error message 127 and I cant´t find any threads about this. Have tried to reinstall Spotify several times and I have also messed around with the...
2014-09-20 11:12:03 PM
2016-08-19 9:00:35 AM
Anouk-Louise
Casual Listener
11494 Views
5 replies
3 likes
Mac

11494 Views
5 replies
3 likes

Offline at Spotify after Facebook email and password change

Hello everybody, I have the following issue: I cannot login to Spotify. Where: desktop App, Mobile App, Spofify Web App (shortly: everywhere except this forum). Please see attached screenshots. My Spotify account is bounded to my Facebook account.Rec...

Grinning
Newbie
Hello everybody, I have the following issue: I cannot login to Spotify. Where: desktop App, Mobile App, Spofify Web App (shortly: everywhere except this forum). Please see attached screensho...
2016-08-18 10:58:27 AM
210 Views
0 replies
0 likes
Mac

210 Views
0 replies
0 likes

Charged twice without subscription

Hello,Earlier today I tried to sign up for the student discount for Spotify premium. I have never used Spotify premium before. In order to get the student discount I need to verify that I was a college student. On my first attempt, I entered my name ...

milnicky
Newbie
Hello, Earlier today I tried to sign up for the student discount for Spotify premium. I have never used Spotify premium before. In order to get the student discount I need to verify that I was ...
2016-08-17 8:50:57 PM
2016-08-17 9:35:41 PM
MauriceMV
Spotify Star
215 Views
1 replies
0 likes
Mac

215 Views
1 replies
0 likes

Most of songs blacked out

Hi all since couple days ago most of the songs in my spotify got black out and cannot listen to them I doubed these might be non - avaibale songs though its too much and happeded too suddern , ive been a user since 3 years ago and never had this kind...

Screen Shot 2016-08-17 at 2.03.31 AM.png

ramy_boram
Newbie
Hi all since couple days ago most of the songs in my spotify got black out and cannot listen to them I doubed these might be non - avaibale songs though its too much and h...
2016-08-16 9:07:28 PM
2016-08-16 12:17:01 AM
osornios
Spotify Star
1891 Views
1 replies
0 likes
Mac

1891 Views
1 replies
0 likes

Solved!! No sound on OS X Yosemite.

Hi, When I listened to music yesterday, the music suddently stoped. It looks like the music is still playing (the 'second counter' in the bottom continues counting up and the progress bar moves) but no sound. I tried to play some music on itunes, whi...

seb5s
Newbie
Hi, When I listened to music yesterday, the music suddently stoped. It looks like the music is still playing (the 'second counter' in the bottom continues counting up and the progress bar ...
2015-01-20 10:07:07 AM
2016-08-15 12:37:25 AM
willfromflorida
Newbie
5268 Views
4 replies
1 likes
Mac

5268 Views
4 replies
1 likes

Solved!! Release Notes - Spotify for Desktop 1.0.6

What's new in this version (1.0.6): You can now filter playlists to find tracks with ease. Long playlists load quickly after sorting. Added hard techno to your Soft Lullabies mix? Ctrl-Z (or Cmd-Z) to undo. Copy Embed Code is now in the menu. Just ri...

Goodman
Spotify Legend
What's new in this version (1.0.6): You can now filter playlists to find tracks with ease. Long playlists load quickly after sorting. Added hard techno to your Soft Lullabies mix? Ct...
2015-05-28 1:09:20 PM
2016-08-15 10:00:37 PM
oceanclub1970
Regular
11894 Views
103 replies
12 likes
Mac
Windows

11894 Views
103 replies
12 likes

radio song shows up twice in a row

I'm on Spotify (Mac) and my radio station came up with the same exact song twice in a row. Seems like odd behaviour, as I don't think someone would want to hear the same song twice on a radio. If it helps, its a newer station (just created yesterday)...

fitzfallstar
Newbie
I'm on Spotify (Mac) and my radio station came up with the same exact song twice in a row. Seems like odd behaviour, as I don't think someone would want to hear the same song twice on a radio. If it ...
2016-08-10 9:35:57 PM
209 Views
0 replies
0 likes
Mac

209 Views
0 replies
0 likes

Superuser Contribution Does a refund apply due to the removal of features I payed for?

Hey guys! A few weeks ago Spotify just removed the lyrics feature from its desktop application, at least for Mac, and since then I needed to go to Google to get to know them or for karaoke.The issue is, when I bought 1-year of Premium subscription, t...

chiefGui
Regular
Hey guys! A few weeks ago Spotify just removed the lyrics feature from its desktop application, at least for Mac, and since then I needed to go to Google to get to know them or for karaoke. ...
2016-08-08 9:22:18 PM
2016-08-09 1:05:30 PM
MaryS
Roadie
351 Views
1 replies
1 likes
Mac

351 Views
1 replies
1 likes

Spotify / sonus

HELP! How can I play music direct from the stand alone Spotify ap on my iPad which I love, rather than through the dreadful sonus/Spotify interface etc where there isn't even an album list and you can't see individual song titles etc. I just want to ...

Kate50
Newbie
HELP! How can I play music direct from the stand alone Spotify ap on my iPad which I love, rather than through the dreadful sonus/Spotify interface etc where there isn't even an album list and you ca...
2016-08-06 9:54:02 AM
302 Views
0 replies
0 likes
Mac

302 Views
0 replies
0 likes

Local Files vs. Spotify Files

Is there a reason why I can't play songs on my playlist that are sourced through Spotify? They seem to only play if I use my phone. But when I try to play on my laptop they are not available. Is it a coincidence that the songs that won't play are als...

wingzeero88
Newbie
Is there a reason why I can't play songs on my playlist that are sourced through Spotify? They seem to only play if I use my phone. But when I try to play on my laptop they are not available. I...
2016-08-05 9:20:32 AM
309 Views
0 replies
0 likes
Mac

309 Views
0 replies
0 likes

Playlist I made is "created by Facebook ID number", not my name.

It displays correctly on the webplayer, but not the desktop app.

dougberry
Newbie
It displays correctly on the webplayer, but not the desktop app.
2016-08-04 10:05:19 PM
2016-08-04 11:36:28 PM
osornios
Spotify Star
307 Views
1 replies
0 likes
Mac

307 Views
1 replies
0 likes

'Your Music' Songs not loading

'Your Music' -> Songs shows no songs:'Your Music' -> Albums loads indefinitely'Your Music' -> Artists loads indefinitelyAll other functionality (playlists, search...) works fine. 'Your Music' works fine on my iPhone app too. I've tried reinstalling S...

Screen Shot 2016-08-04 at 4.12.18 PM.png

Screen Shot 2016-08-04 at 4.13.43 PM.png

bencmbrook
Newbie
'Your Music' -> Songs shows no songs: 'Your Music' -> Albums loads indefinitely 'Your Music' -> Artists loads indefinitely All other functionality (playlists, search...) w...
2016-08-04 10:14:58 PM
2016-08-04 11:32:04 PM
osornios
Spotify Star
572 Views
1 replies
0 likes
Mac

572 Views
1 replies
0 likes

Solved!! After the latest update, Spotify (Mac) desktop doesn't plays music anymore

This morning I updated Spotify on my Mac laptop (OS X 10.9.5) to the lastest version (0.9.14.13.gba5645ad), but after that Spotify doesn't play any songs anymore; not from my own playlists nor from Spotify's own playlists. I constantely get the messa...

Migi_B
Casual Listener
This morning I updated Spotify on my Mac laptop (OS X 10.9.5) to the lastest version (0.9.14.13.gba5645ad), but after that Spotify doesn't play any songs anymore; not from my own playlists nor from S...
2014-10-02 11:12:08 PM
2016-08-03 9:10:17 PM
12170713219
Newbie
22808 Views
59 replies
3 likes
Mac

22808 Views
59 replies
3 likes

Mac client stutter when doing other things

Been fighting this problem a while now and I'm not sure what to do anymore. Spotify running on my iMac doesn't seem to be a happy bunny. I've tried the 'ol re-install. So what's happening, the sound quality seems pretty poor, I have tried the various...

dantastic
Casual Listener
Been fighting this problem a while now and I'm not sure what to do anymore. Spotify running on my iMac doesn't seem to be a happy bunny. I've tried the 'ol re-install. So what's happening,...
2013-05-26 12:20:07 PM
2016-08-03 1:13:26 AM
cedb
Newbie
2966 Views
13 replies
1 likes
Mac

2966 Views
13 replies
1 likes

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