Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
5418 Views
1 replies
0 likes

5418 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
7425 Views
1 replies
0 likes

7425 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
5071 Views
1 replies
3 likes

5071 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
42640 Views
19 replies
1 likes
music stops

42640 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
167315 Views
0 replies
35 likes
Mac

167315 Views
0 replies
35 likes

Not Recieving Messages in Spotify App Inbox

I have not recieved a message in my Inbox since November 17th. All Spotify messages are being sent through Facebook, which I do not like. I prefer the way it worked previously. I don't like having my browser open all day in order to recieve messages ...

Nick_Po
Casual Listener
I have not recieved a message in my Inbox since November 17th. All Spotify messages are being sent through Facebook, which I do not like. I prefer the way it worked previously. I don't like having my...
2014-12-09 9:26:14 PM
428 Views
0 replies
0 likes
Mac

428 Views
0 replies
0 likes

playlists not displaying cover art

This just started happening recently where most, but not all playlists are no longer displaying any cover art. Where there used to be 1 or 4 covers is now the grey note icon (same as the iTunes icon) in a blank black box. However, if i go to my profi...

shape5
Composer
This just started happening recently where most, but not all playlists are no longer displaying any cover art. Where there used to be 1 or 4 covers is now the grey note icon (same as the iTunes icon)...
2014-12-08 7:55:05 AM
2014-12-09 2:18:43 AM
shape5
Composer
308 Views
1 replies
0 likes
Mac

308 Views
1 replies
0 likes

Music will only play if the app is on the front screen

For some reason, only since yesterday, music will only play if spotify is on the screen. Cant lock it, send a message, anything. Ive tried pressing play from the swipe up bar and still nothing, it will say the songs name and then when i press play ju...

Francescaqs
Newbie
For some reason, only since yesterday, music will only play if spotify is on the screen. Cant lock it, send a message, anything. Ive tried pressing play from the swipe up bar and still nothing, it wi...
2014-12-08 7:56:17 AM
323 Views
0 replies
0 likes
Mac

323 Views
0 replies
0 likes

Solved!! Playlist Won't Stop Playing.

I already sent a message to Support about this, but they referred me back here. So here's my issue: a random playlist I listened to quite a while ago, won't stop playing. Every time I play a song from a different playlist or just a different song in ...

fruitpunchlips
Casual Listener
I already sent a message to Support about this, but they referred me back here. So here's my issue: a random playlist I listened to quite a while ago, won't stop playing. Every time I play a song fro...
2013-06-07 11:46:21 PM
2014-12-08 2:19:36 AM
MarkSisom
Casual Listener
50876 Views
9 replies
1 likes
Mac

50876 Views
9 replies
1 likes

Spotify keeps relaunching after quit (not restart)

For the last few weeks now, whenever I quit Spotify desktop app on my Macs, it reopens itself. I'm not talking about after a comptuer restart, just a simple quit of the application. Has anybody else experienced this or have a solution to fix it?The o...

Jperkinski
Music Fan
For the last few weeks now, whenever I quit Spotify desktop app on my Macs, it reopens itself. I'm not talking about after a comptuer restart, just a simple quit of the application. Has an...
2014-12-07 12:32:04 AM
2014-12-07 12:46:38 AM
MichaelJerzak
Composer
1740 Views
1 replies
2 likes
Mac

1740 Views
1 replies
2 likes

Must the Mac Interface be So Bad?

I've been complaining a lot about Spotify recently, so I may as well get it all out. First of all, it's important for Spotify to know I was a huge fan, signed-up for the premium account, and even as I hear more and more features make it into the free...

fwhipple
Regular
I've been complaining a lot about Spotify recently, so I may as well get it all out. First of all, it's important for Spotify to know I was a huge fan, signed-up for the premium account, a...
2014-04-26 11:55:03 PM
2014-12-07 5:43:54 PM
Zeppelin
Regular
1402 Views
5 replies
4 likes

1402 Views
5 replies
4 likes

MAC SPOTIFY ANDROID SYNC PROBLEM - ASKS EVERY darn TIME!

so I have my soeakers commected to android phone I want to control everything from my mac, like next previous etc it works but it asks me every darn time on my android - Playing XXX from My Macbook Air Play Here or Continue those 2 options pop up. I ...

steakpie13
Regular
so I have my soeakers commected to android phone I want to control everything from my mac, like next previous etc it works but it asks me every darn time on my android - ...
2014-11-29 8:47:24 AM
2014-12-07 7:57:04 AM
steakpie13
Regular
434 Views
2 replies
0 likes
Mac

434 Views
2 replies
0 likes

Album in my Notfications is greyed out and won't play.

Notifications are great, but Anthony Pappa, Choo Choo records vol 1 won't play for me. I restarted spotify. installed latest version but it is still greyed out. Available 8 days ago.

monstermunchie
Regular
Notifications are great, but Anthony Pappa, Choo Choo records vol 1 won't play for me. I restarted spotify. installed latest version but it is still greyed out. Available 8 days ago.
2014-12-06 1:48:56 PM
2014-12-06 2:37:16 PM
Carina
Community Legend
421 Views
1 replies
0 likes
Mac

421 Views
1 replies
0 likes

Lost music

In the section "Your Music" i have lost all the songs in the song section, but all albums and artist are still in there sections?? can someone help me?

jcollinsfilms
Newbie
In the section "Your Music" i have lost all the songs in the song section, but all albums and artist are still in there sections?? can someone help me?
2014-12-05 9:16:17 PM
2014-12-06 10:32:10 AM
Carina
Community Legend
294 Views
2 replies
0 likes
Mac

294 Views
2 replies
0 likes

[Feature Request] Search within an album/playlist

being hooked up to the search engines, IDEs and documents. I find the search functionality limited. I would like to search any content which i am currently viewing - album, playlist or top list. cmd + F = search the current screen

darkcrawler01
Newbie
being hooked up to the search engines, IDEs and documents. I find the search functionality limited. I would like to search any content which i am currently viewing - album, playlist or top list. ...
2014-12-06 5:43:58 AM
2014-12-06 5:58:54 AM
MattSuda
Spotify Star
350 Views
1 replies
0 likes
Mac

350 Views
1 replies
0 likes

Spotify stutters playing local files, streaming is fine

Description Spotify constantly stutters (every ~5 secs) playing local files on my hard drive. Spotify plays back streaming songs just fine. A more detailed description, using numbered steps 1. Deleted cache 2. Changed cache size 3. Reinstalled Spotif...

BrandoFiasco
Casual Listener
Description Spotify constantly stutters (every ~5 secs) playing local files on my hard drive. Spotify plays back streaming songs just fine. A more detailed description, using numbe...
2014-08-14 8:11:53 PM
2014-12-04 9:38:34 PM
Designutensil
Newbie
1708 Views
3 replies
0 likes
Mac

1708 Views
3 replies
0 likes

Album Artwork Troubles!!

No album artworks for any song saved in my Spotify library display in app or on the lockscreen. The artworks don't show anywhere - in offline mode or even when I'm connected to wifi. I hate it so much. How / is there a way to fix this? (I am an iPod ...

lmoody
Newbie
No album artworks for any song saved in my Spotify library display in app or on the lockscreen. The artworks don't show anywhere - in offline mode or even when I'm connected to wifi. I hate it so muc...
2014-11-25 10:34:41 PM
2014-11-25 10:41:50 PM
Peter__
Community Legend
274 Views
2 replies
0 likes
Mac

274 Views
2 replies
0 likes

quality of downloads?

im on a mac and i see only option to enable high quality streaming. What about the quality of downlaods for my premium? i have the option for both streaming and download quaity on my android, what about this? I need a way to get everything in 320 kbp...

steakpie13
Regular
im on a mac and i see only option to enable high quality streaming. What about the quality of downlaods for my premium? i have the option for both streaming and download quaity ...
2014-11-23 7:06:25 PM
2014-11-24 7:24:58 PM
Peter__
Community Legend
464 Views
1 replies
0 likes
Mac

464 Views
1 replies
0 likes

Does Spotify Know What Language a Song is In?

I am crafting my radio station based on the language of the song. That is, any song in English I downvote. Is Spotify smart enough to recognize that everything I downvote is in English? Or will it think I'm downvoting based on some other unrelated me...

jackdesert
Regular
I am crafting my radio station based on the language of the song. That is, any song in English I downvote. Is Spotify smart enough to recognize that everything I downvote is in English? Or will it th...
2014-11-24 6:44:47 AM
2014-11-24 7:20:59 PM
Peter__
Community Legend
512 Views
1 replies
0 likes
Mac

512 Views
1 replies
0 likes

Amorphis songs are almost all corrupted on Android and Desktop (Mac)

I've been trying to listen to a lot of Amorphis lately and it seems that almost all their songs have something wrong with them. Possibly encoding bugs.

Shredder
Casual Listener
I've been trying to listen to a lot of Amorphis lately and it seems that almost all their songs have something wrong with them. Possibly encoding bugs.
2014-11-23 10:00:25 PM
2014-11-24 7:12:04 PM
Peter__
Community Legend
437 Views
3 replies
0 likes
Mac

437 Views
3 replies
0 likes

Solved!! undo/separate playlist in playlist folder on Mac?

Hello, I am new to using Spotify. I grouped together two playlist in a playlist folder, however I want to undeo this action. I can click on the folder and press "del" and it asks me to confirm, but I am undsure if this will also delete the playlist i...

boyblue2006
Newbie
Hello, I am new to using Spotify. I grouped together two playlist in a playlist folder, however I want to undeo this action. I can click on the folder and press "del" and it asks ...
2014-11-22 8:22:48 PM
2014-11-22 10:47:40 PM
Rodrigo
Community Legend
3693 Views
1 replies
0 likes
Mac

3693 Views
1 replies
0 likes

Spotify crashing on iPhone when trying to delete playlist

This has happened several times. I have tried reinstalling and it didn't work. I'm deleting The Beards - the Beard album

Rjkacher
Casual Listener
This has happened several times. I have tried reinstalling and it didn't work. I'm deleting The Beards - the Beard album
2014-11-12 4:08:45 PM
2014-11-22 3:02:56 PM
Peter__
Community Legend
570 Views
1 replies
0 likes
Mac

570 Views
1 replies
0 likes

Album thumbnail link leads to the wrong place after 'Choose as current playlist'

Possible bug with clicking album thumbnail after having used the "Choose as current playlist" option (Desktop/Mac). To reproduce: 0. Have an empty que 1. Enter the artist page of any artist (artist A) 2. Start playing a song from artist A 3. Right cl...

worldsayshi
Newbie
Possible bug with clicking album thumbnail after having used the "Choose as current playlist" option (Desktop/Mac). To reproduce: 0. Have an empty que 1. Enter the artist page ...
2014-11-17 3:28:08 PM
2014-11-22 2:46:45 PM
Peter__
Community Legend
382 Views
1 replies
0 likes
Mac

382 Views
1 replies
0 likes

Can't log in to spotify on my mac. 2 issues

I can't log in to spotify on my mac. If I try to log in directly usingmy username and password, the application just crashes (closes and goes away from my desktop) and if I try to log in via facebook my browser page opens and it just says "Spotify de...

12132300906
Casual Listener
I can't log in to spotify on my mac. If I try to log in directly usingmy username and password, the application just crashes (closes and goes away from my desktop) and if I try to log in via fa...
2014-11-16 11:06:05 AM
2014-11-19 5:06:01 PM
12132300906
Casual Listener
1821 Views
6 replies
0 likes
Mac

1821 Views
6 replies
0 likes

Different badge labels on profile page - User, Tastemaker... and?

On the profile page all artists have the badge label "ARTIST" on top of their name and all users have the label "USER". But in addition to this I've also seen at least one user with the label "TASTEMAKER". How is this assigned to a user and are there...

Brian
Roadie
On the profile page all artists have the badge label "ARTIST" on top of their name and all users have the label "USER". But in addition to this I've also seen at least one user with the label "TASTEM...
2014-05-28 11:00:55 AM
2014-11-19 4:20:53 PM
Brian
Roadie
2264 Views
6 replies
1 likes
Mac
Windows

2264 Views
6 replies
1 likes

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