Cursor in search field jumps around while typing

[ROYNORTHT]

Plan

Free/Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

[ROYNORTHT]

Has anyone noticed that when typing in the search field the cursor keeps jumping back, to the left? 

[Joan]

Hi there @ROYNORTHT,

Thanks for reaching out. We've had similar issues appear sporadically, so we'll gladly look into this for you and assist you. Could you provide us with some further info on the topic:

• Is this on all devices or only on specific Windows devices?
• When did this start happening?
• The exact makes, models and OS/Firmware versions of all your affected devices
• The exact Spotify Versions you use.
• When does the issue happen exactly? Does it always happen or is it sporadic?
• A video of the behaviour. If the files are too large to attach here in the Community, you can send them to us via Google Drive or as unlisted YouTube videos.

With this information, we’d be happy to investigate.

Keep us posted.

[ROYNORTHT]

Thank you for the reply. I was unaware of it until I came back here to continue my complaint.

I only use Spotify on my PC laptop. My Spotify version is Spotify for Windows (64 bit)
1.2.51.345.gcc39d911

The glitchy behavior abated for a bit but came back and is fairly constant.

[Novy]

Hey @ROYNORTHT,

Thanks for getting back to us!

If you haven't already, we'd suggest performing a clean reinstall of the app to see if that does the trick. 

If it doesn't, make sure to send the video that was previously requested so we can take a better look at what's going on. 

We'll be on the lookout for your reply!