Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Flash Player already installed.

Solved!

Flash Player already installed.

I bought this new computer and I am running on windows 8, and it tels me to download Adobe flash to use spotify when I already have it.

I tried downloading it, and the Adobe flash doesn't allow me to download it because it says its already installed.

Reply

Accepted Solutions
Marked as solution

Hey! Welcome to the community 🙂 

 

Try downloading and installing the Spotify client from this link (the full installer package). Be sure to download it using a full browser and not the Metro version of Internet Explorer. Once its installed, just double click the icon on your desktop and you should be good to go!

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

View solution in original post

Marked as solution

OK, so I just found out how tosolve the issue for Chromebook, you open spotify, and when it prompts the get flash, its free, **bleep**! go to the url, where you can type in whereever you want to go and go to the right next to the favorites star, there should be a little pole looking piece, click it and it will ask you if you want to continue blocking, click no, and spotify will work again.

View solution in original post

Marked as solution

For chromebook: just type in chrome://plugins/ and go to adobe flash player click "always allowed to run". Mine is working now 🙂

View solution in original post

24 Replies
Marked as solution

Hey! Welcome to the community 🙂 

 

Try downloading and installing the Spotify client from this link (the full installer package). Be sure to download it using a full browser and not the Metro version of Internet Explorer. Once its installed, just double click the icon on your desktop and you should be good to go!

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

I had the same problem as the person you replied to. It appears there are plenty of other folk suffering as well.

 

If Spotify is so touchy about the flavour of Flash it wants to see, why on earth doesn't the "Get Flash" link on your web page point STRAIGHT to the one that (presumably) works instead of the one on the Adobe website?

 

And how come your "Flash " is somehow different to Adobe's? I thought Adobe owned Flash. Have you pirated and hacked their software? After all, Microsoft warn us over and over again not to use untrusted software; your flashplayer.exe seems somehow not to be the one I would expect from (trusted) Adobe.

 

You can see the problem, perhaps.

In addition, my PC returns the message "Download Failed" when I tried the link you (Peter) show in your post above.

Come on! You shouldn't have this sort of problem in public!

Since when was flash required for the desktop application? I'm pretty sure the guy's having an issue with the web player.

this doesn't work for Chrome OS

 

Spoiler
this does not work for chrome. >:O

I did it but it still says I have to install adobe flash, I have a Chromebook.

I tried to reply, but your website / my browser spat back something about authentication having failed.

Now I can't recover the 10 minutes worth of typing I did, asking why the choice of browser had anything to do with it.

So I'm gone. Spotify, I am sure, will get on just fine without me.

I have a chromebook as well and am receiving the 'Get Flash' problem. The link above is meant for a windows system. Is there a way for someone with a Chromebook to solve this problem?

Marked as solution

OK, so I just found out how tosolve the issue for Chromebook, you open spotify, and when it prompts the get flash, its free, **bleep**! go to the url, where you can type in whereever you want to go and go to the right next to the favorites star, there should be a little pole looking piece, click it and it will ask you if you want to continue blocking, click no, and spotify will work again.

Thank you. I'm now connected. Great stuff☺

I have the same problem telling me to download flash when i already have it but i downloaded it anyway and still says the same thing over and over. I've had it with Spotify. I've had so many issues with their fricken app.

THANKYOU you are a saint sent from heaven thankyou thankyou thankyou...

Marked as solution

For chromebook: just type in chrome://plugins/ and go to adobe flash player click "always allowed to run". Mine is working now 🙂

Yes thank you so much! That worked! Anyone who uses a chome book just copy paste that url and follow her instructions! Thank you!!!!!

thank you thank you thank you!!! been trying my hardest to fix my spotify on my chromebook and this just solved it instantly! 

cheers mate

Thank you sooo much! I have been trying to figure out how to fix it but it never works on my chromebook!!

i have the same problem and its bugging me like it says the adobe flash whtvr is already installed

Suggested posts