It won't let me play

[yuta127]

I'm just trying to play a song and it won't let me, it tells me "Spotify can't play this right now, you can import the file if you have it on your computer"

Plan

Premium duo

Country

México 

Device

inspirion5570

Operating System

Windows 11

My Question or Issue

I don't know what to do, honestly it's not the first time it's happened to me, and I've already tried restarting the computer, updating it, uninstalling and reinstalling the program, and the thing is that on my phone I don't have a problem, but on the computer I do.