Playlists don't load fully on Windows 10

[Korsbaek]

Plan

Premium

Country
Denmark

Operating System

Windows 10

My Question or Issue

A lot of playlists only show a few of the songs on the playlist. This happens both to official Spotify playlists and community created ones. It works fine on my OnePlus 5. I've tried logging out and in, restarting Spotify, restarting my PC, and installing an older version. None of those have helped so far.

An example is the playlist Dirty Rock. On Windows 10 it only shows 12 songs, but on Android it shows 120.

Thanks in advance.

[Sebasty · Accepted solution]

Hey @Korsbaek

I'd suggest checking out your hosts file, that may cause this issue.

You'll need admin rights. 🙂

1. open Notepad as an administrator (right-click - Open as Administrator)
2. go to File - Open and navigate to

C:\Windows\System32\drivers\etc

3. Choose "All Files" instead of "Text Documents" next to the File Name box. You'll see a handful of files. Pick hosts and click on Open.
4. The file is opened. You will see a block of text with # in front of each line and might see entries like

0.0.0.0 website.com
127.0.0.1 website2.com

Check for any entries with spotify or fastly in the address. Examples may look like:

0.0.0.0 weblb-wg.gslb.spotify.com
0.0.0.0 prod.b.ssl.us-eu.fastlylb.net 

(and any variations inbetween)
5. If you do find any, you can delete the line. You can also add a # in front of the line, that's 'commenting out'.
6. Save your changes. Restart Spotify.

You can also try removing all lines to see what happens.

Let me know how it goes 🙂