Error Code 4. Forever.

[russwebb]

Same thing happening to me too, but also discord and the Microsoft store seem to not be able to detect an internet connection as well. google chrome and steam and video games seem to run fine just Spotify, Discord and the Microsoft store are struggling

[russwebb]

And now discovered the NVIDIA app can't update drivers

[Rivian_Soldier]

I have the same problem. Can't log-in in the desktop app, I get the error code:4.
Already tried a clean uninstall and install, but it doesn't work.

[Eni]

Hey folks, 

Thanks for getting in touch about this here in the Community. 

Could you let us know if this started happening after a specific event such as an update? We'd also like to know if you're able to log in to your accounts on the web player. 

On another note, would you mind giving a different internet connection a go to see if the same happens? If you've been using WiFi, we suggest that you create a hotspot on your phones and use that to test this. 

Keep us posted on how it goes.

[Rivian_Soldier]

There were no updates, one day the app just didn't play any songs, then I realized my profile avatar was blank, so I tried to log out and log in again, after that I was unnable to log in again. 

The Web Player works fine.

I can't try another connection since my pc doesn't have WiFi.

[MihailY]

Hey @Rivian_Soldier,

Thanks for your reply.

As a next step, you can also try:

• Restarting your router.
• Temporarily disabling your antivirus/firewall/VPN.
• Check your hosts file.
• Reinstall your network adapter drivers.

Let us know how it goes.

[Rivian_Soldier]

Fixed it.
I clean uninstalled again and reinstalled from the Spotify website. Then I logged in using the QR Code option, then used my smartphone to log in.

There wasn't the QR Code option before, only after reinstall.

Thanks for the help.