Smart playlists repeating the same song multiple times in a Row

[cinqdtun]

Plan

Premium

Country

France

Device

PC

Operating System

Windows 11

Issue

When listening to a smart playlist (like a Daily Mix), I encountered a strange issue where a song is repeating multiple times (in my case, 29 times in a row) before the playlist returned back to the normal, playing different songs.

I had this issue a few days ago before it happened again.

[MihailY]

Hey @cinqdtun,

Thanks for reaching out.

To investigate this further, please let us know the following:

• Your Spotify app version.
• Have you noticed when this happens (e.g. when the playlist refreshes)? 
• Have you tried any troubleshooting steps like logging out and back in twice in a row or clean reinstalling the app?
• Do you get the same behavior on the web player?

Keep us posted.

[cinqdtun]

Hello, I uninstalled the client, reinstalled it, and saw the repeated songs. However, after clearing the list, the bug has not occurred again for now. I will keep you informed if this happens again.

[Novy]

Hey @cinqdtun,

Thanks for keeping us in the loop! 

We're glad to hear things are working properly now. In case the issue arises again, make sure to try the rest of @MihailY's suggestions above, and let us know the exact Spotify version currently running on the affected device. 

We'll be here.