Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Volume Control not working

Volume Control not working

 

Plan

Free

Country

US

Device

Built PC

Operating System

Win 10

Issue

Volume Control just not working, its locked at a point and wont go up or down i can mute it and it will still be audible

Reply
2 Replies

Hey there @Mason23

 

Thanks for getting in touch about this and welcome to the Community. 

 

Could you let us know if this is only happening on your PC or on other devices as well? We'd also like to know if the same happens on the web player

 

On another note, would you mind sending us a short screen recording of the issue happening so we can take a closer look? You can attach it to your next response by using the Insert Video option in the post editor. You can also upload it to Google Drive and share the link with us (make sure the video has the permissions for anyone to see it).


We'll be waiting for your reply. 

EniModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
 
“Music acts like a magic key, to which the most tightly closed heart opens.”– Maria von Trapp

It's only been happening on the app and only on my PC as well, I'll see if I can get a video of it happening 
heres the video https://drive.google.com/file/d/1Yh9A-7hBqg8Jm9Nqybe2j5JCvLXjPxJ3/view?usp=sharing

Suggested posts