Volume cannot be changed

[unfermentedwine]

Operating System

Windows 11

My Question or Issue

Volume mixer and changing the volume with the in-app slider doesn't actually affect the volume, even when muted it's still set to max. The only way to adjust the volume is by changing my actual PC volume which messes up the audio of every other application. Have tried restarting my PC as well as reinstalling the app.

[Ivelina]

Hey @unfermentedwine,

Welcome to the Community and thanks for posting this thread!

You mentioned that you tried with a reinstall, but just to be on the safe side I recommend checking out the steps here for a clean reinstall if you've not already done so. It's a bit more detailed and helps resolve different performance issues.

On Windows it's possible to download Spotify both from our website and the Microsoft Store so after the reinstall, could you test with the version that you weren't using so far? They can have different behavior.

Lastly, if there's no change, let us know in case this behavior happens with any other apps, if you're streaming to an external device (such as a speaker for example) and if this persists in the Web Player.

Thanks an we'll be on the lookout for your response.

[arwink]

Hello, I'm currently experiencing the same problem. I've tried all the fixes mentioned but all of them had no effect.

[unfermentedwine]

Hi, I tried both download options and neither solved the issue. However the Spotify application has also started having this same issue on my other computer, despite it being fine before? 
This issue doesn't happen on the Web Player.

[unfermentedwine]

Any updates on this? It's still not fixed