Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

While using the DJ the song lyrics gets out of sync on Windows app, android app and android tv app

While using the DJ the song lyrics gets out of sync on Windows app, android app and android tv app

Plan

Premium

Country

Argentina

Device

Ryzen 7 3800x with gtx 1080ti 32gb rams

Xiaomi Tv mibox 1st gen

Realme Gt 2 Pro

Operating System

Windows 10

Android tv 9

Android 14

My Question or Issue

While using the AI DJ the song lyrics gets out of sync on after a song change due fade out feature and keeps out of sync, it happens on my three devices running Windows 10 installed app, android app and android tv app all up to date on the stable versions

Reply
1 Reply

Hey @corvellio,

 

Thanks for reaching out.

 

Can you send us a short video of the issue? Also, does this happen only when Crossfade is enabled? Have you tried any troubleshooting steps like logging out and back in a couple of times or reinstalling the app?

 

If possible, check if a different account shows the same behavior.

 

Keep us posted.

MihailYModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts