audio gets lowered whenever i change volume

[TomCatsu]

Im on windows 11, and I wasn't sure if it's my iems dying on me or the app messing up my audio. 
My Spotify volume whenever i touch the volume slider whether its increasing or decreasing the volume, automatically get significantly quiet. It doesn't affect my windows volume at all, just specifically Spotify.

If i were to swap outputs and back to my iems it gets loud until I touch the volume slider to which it gets quiet again.

(I don't have another pair of headphones to test otherwise)

[Maria]

Hey @TomCatsu,

Thanks for posting on the Community! Kudos for including a video as well - this gives us a better overview of the issue you're experiencing 🙂

To make sure we cover all bases, could you try switching off audio normalization in the app to see if you notice any difference? You can find it in Settings > Audio quality > Normalize Volume.

Shouldn't that do the trick, would you mind letting us know if you're using any external/dedicated sound card for your PC (as they may sometimes interfere with the app's performance)? Also, does this only occur when using headphones, or, as an example, when playing directly from the computer or using a Bluetooth speaker?

Let us know how you get on!

[serapheseraphim]

I've also got this problem. I'm on Windows 10 and usually play audio through my mic (Blue Yeti Nano) with my headphones plugged into the mic. I've discovered the issue stops happening if I use a different mic of the same type. It also happens when Spotify is played through my laptop's speakers. I can't test with just headphones and no mic because my headphone port / jack / whatever that hole is called is broken. No other applications are affected. Everything else is exactly as you described. Audio normalisation setting does nothing, and I'm yet to find any solution. Video attached in case it's useful at all.