Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

can´t use my dektop spotfy app

can´t use my dektop spotfy app

On my desktop app it keeps saying "your last payment didn't work" when I just made a payment and it's still not letting my access Spotify. In my iphone keep playing sa aways. I thought maybe if I deleted the app and reinstalled it would work. Still nothing.

Reply
1 Reply

Hey @hugofragozo

 

Check out this support article:

https://support.spotify.com/article/i-pay-for-premium-why-am-i-on-free/

 

Does that help?

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts