laptop help

[gkingpolishing]

i im trying to figure out why i cant download to my laptop for offline listening,,but i can on my phone,,,,help

[labelscollected]

Hi!

Have you tried logging out and back in, or simply reinstalling the app? Keep me updated!

[gkingpolishing]

Log out of my phone or laptop?

[labelscollected]

I'm sorry for not having made it clear since the beginning, but yes, I'm talking about the laptop, the device affected by the issue. Keep me updated!