no middle panel on desktop app

[HeddaB]

It flickers on for a second, then blank with an error message "Reload page" button. Click that and it does the same. The same thing happens on the web version, and in different browsers. 

[HeddaB]

I spent on hour on the chat function getting no help with this - can someone help me, without the main panel I can't see tracks on playlists or albums, I can't get to Settings, I can't do a search. I can't do most of the main functions. I'm at my wits end. I pay for this and I can't get help.

[HeddaB]

So, I spent an hour yesterday on 'support chat' being told to reinstall, use an incognito window, update my browser - so many dumb things that made no difference. I kept saying it'shappening on the app and the website version, so it can't be those things, it's not happening my end, this should be reported as a bug. After an hour of being treated like an **bleep** and they were doing me a favor by wasting my time, I gave up. Then I looked at a 3rd party app I use, and saw they had banner messages about Spotify having problems. Shortly afterward  the problem corrected withour me doing anything.

So I has an hour of my time wasted by someone who would't listen to me, had no idea what to do, was just throwing out random unrelated things for me to do, and who wouldn't accept that the issue wasn't me.

[Vasil]

Hey @HeddaB,

Sorry to see this has happened but we're glad to find out that the issue has been resolved for you.
In case anything else comes up, don't hesitate to reach back to the Community 🙂
Wishing you a pleasant day!