"Song not available" for all music on Dell

[IAPACA11]

My spotify account works on all of my decvices except my dell laptop.  I can use Spotify on all my other devices (MacBook, windows desktop, iphone, & androis phone) with no issue.  For some reason my Dell laptop tells me the same thing for every song: "This song is not available.  If you have the file on your computer you can import it".

Its the same for every song & tells me the same thing even when I try to use the Spotify Radio.  I tried deleting it & downloading again, singing in/out, restarting the computer.  I can't seem to fgure it out.  Does anyone have a suggestion?

Also, i did check to make sure I am actually online.  I am typing this using the same computer.

[itu_]

Hey there!

First things first. What song are you trying to play?

Second, does it work on all other devices?

Third, do you have constant uninterrupted internet access?

It's hard to think the problem is with a device specific. Best bet would be to download the song from somewhere else and import it, as Spotify says, if indeed it is just not working on your Dell.