I'm having troubles posting in the Community, what to do?

[Katerina]

Answer:

If you're having troubles posting something in the Community, we'd recommend first checking the following:

• Make sure you're logged in the Community using your Spotify account's login details
• If you're new, check that your Community account has its email address verified
• Give it another try from an incognito or private window in your browser
• Try posting from a different browser
• If this happens when trying to submit a new idea, make sure you're adding a label from the right side column - there's also more info in this FAQ.

If you see any other error messages when trying to post, we'd recommend searching in the Community for any similar solved threads.

If that doesn't do the trick, let us know by starting a new thread in our Help Boards - just pick the board corresponding to the platform you're using. We'd suggest making sure to add a screenshot of the error message you see so we can take a closer look. Just make sure that no sensitive or private info is displayed.

Didn't help? Search for more FAQs, or create a new thread and ask the Community.