Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Optimize Spotify to handle larger libraries better and be less buggy

I didn't know how to post for a bug but I've already chatted with customer support (3 different agents btw) and they did all they could to help. They were really kind and really gave their all! But unfortunately I feel I need to do more. Spotify if you're gonna let people have more than 5000 songs then PLEASE make sure your updates can accommodate them. Because it's so dumb to be able to have 10000 songs and then the app cant even handle it. It's driving me insane that I cant even listen to my library in peace because it takes forever to load, to search up a song in my library, to get a song to even PLAY, to add it to my playlist, it's horrible. I dont pay 18 a month just to have a janky and slow listening experience. It's really frustrating. It doesn't make sense that an outdated version of the app can handle my library better than a newly updated one. Make it make sense!!!!

 

I had to trim my video to make it fit but thats what I have to go through just to search a song in my library. My outdated version didn't give me this issue at all.