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FAQs

Please see below the most popular frequently asked questions.

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Ongoing Issues

Please see below the current ongoing issues which are under investigation.

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Forum Posts

[Mobile] [Other] Smart Shuffle toggle setting in settings menu

Smart shuffle is a fun way to discover new songs, but it comes at a cost. Want to reshuffle your queue? Bam, wait a few seconds longer. Want to unshuffle your playlist? Bam, no longer works, and goes to a completely random place in the playlist. To m...

  • Casual Listener
  • Smart shuffle is a fun way to discover new songs, but it comes at a cost. Want to reshuffle your queue? Bam, wait a few seconds longer. Want to unshuffle your playlist? Bam, no longer works, and goes...
  • Sksss
  • Casual Listener
  • 135562 Views
  • 1070 comments
  • 7560 likes
  • Android
    Other
  • Good Suggestion
  • 135562 Views
  • 1070 comments
  • 7560 votes

Bring back the heart button!

I am incredibly frustrated that I can't see which songs I liked in my own playlists. I don't want to go to the Liked Songs-list everytime I want to add my favorite songs to the queue. Bring back the heart!!!

  • Casual Listener
  • I am incredibly frustrated that I can't see which songs I liked in my own playlists. I don't want to go to the Liked Songs-list everytime I want to add my favorite songs to the queue. Bring back the ...
  • evouae
  • Newbie
  • 35774 Views
  • 277 comments
  • 2728 likes
  • Good Suggestion
  • 35774 Views
  • 277 comments
  • 2728 votes

How many times have you listened to a certain song?

It would be nice if you are listening to a song, that you can see how many times you have listened to/played this song

  • Regular
  • It would be nice if you are listening to a song, that you can see how many times you have listened to/played this song 
  • Not applicable
  • 100585 Views
  • 12 comments
  • 1458 likes
  • Good Suggestion
  • 100585 Views
  • 12 comments
  • 1458 votes

Continue Everynoise

everynoise.com is an invaluable exploration of Spotify genres, and the only place to see complete Friday releases with genre cross-references. Without it, much new music goes unheard.The Spotify employee, glenn mcdonald, who maintained this was let g...

  • Casual Listener
  • everynoise.com is an invaluable exploration of Spotify genres, and the only place to see complete Friday releases with genre cross-references. Without it, much new music goes unheard. The Spotify em...
  • FHO
  • Newbie
  • 36466 Views
  • 156 comments
  • 1405 likes
  • Good Suggestion
  • 36466 Views
  • 156 comments
  • 1405 votes

Change/ Disable voice personality of AI DJ

As the title says, it would be a great feature if we could change or disable the voice or personality of the AI DJ.

  • Casual Listener
  • As the title says, it would be a great feature if we could change or disable the voice or personality of the AI DJ.   
  • januaria81
  • Music Fan
  • 41479 Views
  • 213 comments
  • 2184 likes
  • Developer
    Mobile
  • Good Suggestion
  • 41479 Views
  • 213 comments
  • 2184 votes

WE NEED PURE SHUFFLE!

As many would have noticed, shuffle mode is not 100% random, as it depends on the popularity of the song, your last listen.But I believe shuffle mode should be fully random, and then make a new setting called "enhanced shuffle" with those variables.I...

  • Casual Listener
  • As many would have noticed, shuffle mode is not 100% random, as it depends on the popularity of the song, your last listen. But I believe shuffle mode should be fully random, and then make a new set...
  • Mandos
  • Newbie
  • 17550 Views
  • 63 comments
  • 851 likes
  • Good Suggestion
  • 17550 Views
  • 63 comments
  • 851 votes

Do not limit Audiobook listening

I'm not an expert on the economics of audiobooks, but the reason that Spotify is great is that you get access to all of the music in the catalog and you can enjoy it as much as you like for a flat monthly fee. Spotify has introduced all sorts of insa...

  • Casual Listener
  • I'm not an expert on the economics of audiobooks, but the reason that Spotify is great is that you get access to all of the music in the catalog and you can enjoy it as much as you like for a flat mo...
  • SusanneWatson
  • Visitor
  • 49741 Views
  • 146 comments
  • 881 likes
  • Good Suggestion
  • 49741 Views
  • 146 comments
  • 881 votes

[Your Library] Lyrics in offline mode

When I download songs to be able to listen them offline, I would like lyrics to also be downloaded. Currently internet connection is required to view the lyrics even if a song is downloaded. Competitor apps have the lyrics available in offline mode

  • Casual Listener
  • When I download songs to be able to listen them offline, I would like lyrics to also be downloaded. Currently internet connection is required to view the lyrics even if a song is downloaded. Competit...
  • abcharlie
  • Visitor
  • 35255 Views
  • 45 comments
  • 1540 likes
  • iOS
    Your Library
  • Good Suggestion
  • 35255 Views
  • 45 comments
  • 1540 votes

Bring back "Pin playlists to homescreen"

According to a discussion on https://community.spotify.com/t5/Your-Library/Move-playlists-to-Homescreen/td-p/5453989 it is "currently not available". Albums are possible to be pinned to the homescreen, but the support to do the same with playlists is...

  • Casual Listener
  • According to a discussion on https://community.spotify.com/t5/Your-Library/Move-playlists-to-Homescreen/td-p/5453989 it is "currently not available".   Albums are possible to be pi...
  • Kizuryuverne
  • Casual Listener
  • 49903 Views
  • 229 comments
  • 2064 likes
  • Android
  • Good Suggestion
  • 49903 Views
  • 229 comments
  • 2064 votes

RETURN THE LIKE BUTTON

I don't care if this has been submitted a hundred times over, you Spotify devs clearly need to hear it. You should *not* have to go through the effort of finding the "liked songs" playlist, just to add a song to Liked, when you have a ton of playlist...

  • Gig Goer
  • I don't care if this has been submitted a hundred times over, you Spotify devs clearly need to hear it. You should *not* have to go through the effort of finding the "liked songs" playlist, just to a...
  • icemaker
  • Roadie
  • 11165 Views
  • 93 comments
  • 809 likes
  • Good Suggestion
  • 11165 Views
  • 93 comments
  • 809 votes

[iOS][iPadOS][macOS] Support for interactive playback widget

Hi, in the new iOS 17/iPad OS/Sonoma update Apple is adding support for interactive widgets. I would love if you could experiment with adding this feature to Spotify as it isn’t currently supported. The widget could come in multiple sizes, ranging fr...

  • Casual Listener
  • Hi, in the new iOS 17/iPad OS/Sonoma update Apple is adding support for interactive widgets. I would love if you could experiment with adding this feature to Spotify as it isn’t currently supported.&...
  • Funkyhc
  • Newbie
  • 20540 Views
  • 51 comments
  • 892 likes
  • Good Suggestion
  • 20540 Views
  • 51 comments
  • 892 votes

Songs should show the type of genre it is

Sometimes you discover a certain song that becomes your top 1 favorite and you want more of that specific style, but you don't even have any idea of what genre could it be. It happens me a lot with EDM music, and Rock music, I love so much certain so...

  • Casual Listener
  • Sometimes you discover a certain song that becomes your top 1 favorite and you want more of that specific style, but you don't even have any idea of what genre could it be. It happens me a lot with E...
  • henrynguyen7
  • Music Fan
  • 37676 Views
  • 55 comments
  • 2737 likes
  • Good Suggestion
  • 37676 Views
  • 55 comments
  • 2737 votes

New "likes" system is a mess

To like a song you click the plus, but to unlike it you have to do multiple clicks/taps. It's incredibly clunky. This was way better as 2 separate buttons, there's no benefit to merging the two. You also need to know what the button does and how it a...

  • Regular
  • To like a song you click the plus, but to unlike it you have to do multiple clicks/taps. It's incredibly clunky. This was way better as 2 separate buttons, there's no benefit to merging the two. You ...
  • bemawi25
  • Newbie
  • 6965 Views
  • 42 comments
  • 478 likes
  • Good Suggestion
  • 6965 Views
  • 42 comments
  • 478 votes

[Car Thing][Developer] SDK for Spotify Car Thing

Hi Team, Car thing is very nice piece of hardware, specially the controls. I am sad to see it going away. I want to ask the team to release an SDK for it, so the homebrew developers can keep it alive for longer. Please consider it before killing the ...

  • Casual Listener
  • Hi Team,   Car thing is very nice piece of hardware, specially the controls. I am sad to see it going away. I want to ask the team to release an SDK for it, so the homebrew developers can keep...
  • OnionMammal
  • Newbie
  • 53634 Views
  • 144 comments
  • 1845 likes
  • Car Thing
    Developer
  • Good Suggestion
  • 53634 Views
  • 144 comments
  • 1845 votes

Spotify Wrapped - Access Previous Years' Wrapped Stories & Stats

I really wish Spotify can enable users to access all the previous years' Spotify Wrapped stories and statistics (since joining the app), to see information including minutes listened and the top 5 artsists and songs. Currently, we are only able to se...

  • Regular
  • I really wish Spotify can enable users to access all the previous years' Spotify Wrapped stories and statistics (since joining the app), to see information including minutes listened and the top 5 ar...
  • SaiGayatri
  • Newbie
  • 4290 Views
  • 21 comments
  • 521 likes
  • Good Suggestion
  • 4290 Views
  • 21 comments
  • 521 votes

Add dolby atmos to Spotify for Android and apple

I know this is getting old. But it would be really good and a dream come true if spotify can add dolby atmos to their platform for Android and Apple. The reason why I'm personally requesting this feature is because if you included on the premium plan...

  • Casual Listener
  • I know this is getting old. But it would be really good and a dream come true if spotify can add dolby atmos to their platform for Android and Apple. The reason why I'm personally requesting this fea...
  • andrecantelli
  • Visitor
  • 37677 Views
  • 24 comments
  • 667 likes
  • Good Suggestion
  • 37677 Views
  • 24 comments
  • 667 votes

Add "remove video podcast content" option to Spotify Family

Please add an option to "remove video content" to Spotify Family! Since video podcasts were added, my children now watch videos on Spotify instead of listening to music. I had given them unlimited access to Spotify (unlike other apps) because it was ...

  • Casual Listener
  • Please add an option to "remove video content" to Spotify Family! Since video podcasts were added, my children now watch videos on Spotify instead of listening to music.  I had given them unlimi...
  • quickie
  • Newbie
  • 47395 Views
  • 323 comments
  • 1413 likes
  • Other
  • Good Suggestion
  • 47395 Views
  • 323 comments
  • 1413 votes

[Mobile] Change like button back to a heart but keep the + button too

Edit #1:Upon further reflection, it makes the most sense to place the like button where it was, with the original function of toggling liking a song. Plus button should go to the left (mobile client) and allow for quickly adding to playlists (but get...

  • Casual Listener
  • Edit #1: Upon further reflection, it makes the most sense to place the like button where it was, with the original function of toggling liking a song. Plus button should go to the left (mobile clie...
  • KilJhard
  • Casual Listener
  • 12342 Views
  • 43 comments
  • 592 likes
  • Good Suggestion
  • 12342 Views
  • 43 comments
  • 592 votes

[Wrapped] View Past Spotify Wrapped Stats and Slideshows

Can you add a feature that allows us to see our old Spotify wrapped slideshows? Like have it be searchable or have it be accessible through the wrapped playlist or something? I think it would be great to look back on the top genres and artists of the...

  • Casual Listener
  • Can you add a feature that allows us to see our old Spotify wrapped slideshows? Like have it be searchable or have it be accessible through the wrapped playlist or something? I think it would be grea...
  • NeoudWedajo
  • Newbie
  • 10209 Views
  • 9 comments
  • 792 likes
  • Good Suggestion
  • 10209 Views
  • 9 comments
  • 792 votes

[Language] Belarusian language

Dear Spotify, A lot of Belarusian customers would like to use Spotify in Belarusian. Nowadays, the Belarusian language has around 7 million speakers and it's an official language in Belarus and some parts of Poland. Also, Belarusian is recognized as ...

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  • Casual Listener
  • Dear Spotify,   A lot of Belarusian customers would like to use Spotify in Belarusian. Nowadays, the Belarusian language has around 7 million speakers and it's an official language in Belarus ...
  • andrey7770
  • Newbie
  • 57865 Views
  • 189 comments
  • 1871 likes
  • iOS
    Other
  • Good Suggestion
  • 57865 Views
  • 189 comments
  • 1871 votes